HT202213 setting up home sharing

I'm really struggling to get my home sharing set up.  I originally had a dell laptop (windows) for many years, and have recently bought a macbook air.  My previous purchases and old media library are all on my old dell laptop.  They are both connected to the internet via my home router and can get on the internet individually just fine.  They both have the latest version of iTunes, and have home sharing turned on.  Each time I try to import music to my mac, and select my dell laptop (which it sees just fine), it asks me for a username and password. The same happens in the reverse direction when I try to get media added from the mac to my dell laptop.  I have no idea how to find the password to get them both to work together, or unsure whether the username is correct either?  Please can someone help?  I've tried to navigate through apples online help, but it mentions nothing about passwords? Any ideas anyone?

Hi there,
You may find the troubleshooting steps in the article below helpful.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Troubleshooting Home Sharing
http://support.apple.com/kb/ts2972
-Griff W. 

Similar Messages

  • HT202213 Home sharing problem: I have never set up home sharing but I feel I understand it.  I recently (last 2 months or so) deauthorized, first time ever, all computers with my iTunes account. I am trying to set up home sharing but get  iTunes says "You

    Home sharing problem: I have never set up home sharing but I feel I the concept and how it works.  I recently (last 2 months or so) deauthorized, first time ever, all computers with my iTunes account. I have 3 computers authorized.  I am trying to set up home sharing but get  iTunes says:
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    Can someone help or shed more light on my problem?
    Thanks,
    Richard

    Home Sharing is designed to work on your local network not across the internet/cloud.
    Stuff is accessed under the Computers column where your local iTunes library on a local computer would appear.
    Home Sharing would share your iTunes content (i.e. stuff stored in itunes on the computer, not in the cloud) with AppleTV or an iPad etc on the SAME network.
    AppleTV2 will not be able to see itunes content on the work computer over the internet.  It's not designed to.  if the work computer was on the home network it would.
    iCloud is in it's infancy and is not a mature product - iTunes TV Show purchases appear on AppleTV, but currently music does not unless you are subscribed to iTunes Match. I find this rather odd to be honest, along with the inability to buy music on AppleTV2.  Movies purchased in iTunes are not authorised for iCloud viewing currently either.
    Maybe it has something to do with iTunes Match 'getting in the way' - i think they assume you'll use that whereas you really want to be able to access Purchased music from the cloud without subscribing to itunes Match which is overkill for some.
    AC

  • HT202213 How do I set up Home Sharing to authorize a new computer with the newest version of i-tunes??

    I have the newest version of i-tunes and cannot for the life of me figure out how to set up home sharing to authorize a new computer! Everything I find on the subject is for older versions of i-tunes. PLEASE HELP. Thanks

    Ok I found it. Alt S to get the top navigation menu!

  • HT202213 I cant set up home sharing, the home sharing box does not appear. Where do I find "file" so i can click on file- devices-turn on home sharing. Totally lost!Thanks

    Strugglig to set up home sharing- the box dosnt appear. Apple support suggests clicking on file-devices-turn on home sharing. Cant find that either.Help!!

    Hey meryn,
    Thanks for the question. The following resource will explain how to turn on the menu in iTunes 11:
    iTunes: Turning on iTunes menus in Windows 8 and 7
    http://support.apple.com/kb/HT5610
    Thanks,
    Matt M.

  • HT202213 Where is the Apple website that I need to set up home sharing?

    Where is the Apple website that I need to set up home sharing?

    Understanding Home Sharing - Apple
    http://www.apple.com/support/homesharing
    iTunes: Setting up Home Sharing on your computer - Apple

  • HT202213 How to set up home sharing on my ipod touch

    I am having trouble setting up home sharing on my ipod touch.

    See:
    Understanding Home Sharing
    Troubleshooting Home Sharing

  • I am trying to set up home sharing between my iphone 4s and mac which is running itunes 11. Both are connected to my home wifi network and using the same apple id but on the iphone app it says 'Turn on Home sharing in iTunes on your mac using account ***

    I am trying to set up home sharing between my iphone 4s and mac which is running itunes 11. Both are connected to my home wifi network and using the same apple id but on the iphone app it says 'Turn on Home sharing in iTunes on your computer or apple tv using account ***
    Does anybody have suggestions as to why this is the case?

    Understanding Home Sharing - Support - Apple
    Hope this helps.

  • How do I set up home sharing with I pad

    HOw do I set up home sharing with Apple TV on my I pad?

    don't believe ios devices support home sharing think only computers support that
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    I have a new IPAD and just bought APple TV. Need to set up home sharing on my account and have followed Support options wherein you log into ITunes, choose advanced, then allow Home sharing. There is no place to even sign in to ITunes as i have always seen before. Cannot start ITunes on  Laptop (linked to IPAD) at all but can from Browser. Trying to share content from my IPAD and APple TV.
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    BStroke wrote:
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    WHat happens?
    Have your tried removing and reinstalling iTunes?
    Cannot start ITunes on  Laptop (linked to IPAD) at all but can from Browser.
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    Trying to share content from my IPAD and APple TV.
    You don't share content from AppleTV (as it contains no content) and you can AirpPlay from iPad to AppleTV, not share content.
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    THis allow soyu to view the content of the iTune slibrary on your comnoputer.

  • I just got a new Windows tablet.  I set up Home Sharing between it and my desktop Mac but I can't seem to get playlists from my desktop into the tablet.  Can I do this by plugging my tablet into my desktop via a USB cable?

    I just got an HP Stream 8 tablet with Windows on it.  I have a Mac desktop running 10.6.8.  I set up Home Sharing by making sure both had the same version of iTunes and I authorized the new tablet (desktop already was).  (I haven't exceeded the number of authorized computers.)  I would like to take some of the playlists I have on my desktop Mac and copy them into iTunes on the tablet.  I hooked up the tablet to my desktop with a USB cable but wasn't able to get it to copy.  I do not have WIFI....is there a way to do this by just having the tablet hooked up via the USB cable?  If so, can someone please talk me through the steps necessary to do that?  Thanks!

    Did you erase the machine and set it up with your accounts or is the previous user still on it?
    Please note that Mountain Lion is far from being an app, it is your Macs operating system.
    You might benefit from reading this: www.apple.com/support/switch101/

  • Shared tab in left menu column does not show on one of the computers after setting up Home Sharing

    For iTunes 10.3, I have set up home sharing on two computers that run windows 7, I have authorized both computers.  The iTunes Shared link for computer 2 shows up on left column for computer 1(main iTunes computer).  The problem I am having is that the Shared link for computer 1 DOES NOT show up on computer 2.   My network between the both computers is working because I am able to pull/copy music files from computer 1 to computer 2.  Why doesn't the Shared link for Computer 1 show up on Computer 2 Itunes left column?  Any help would be most appreciated. Thank you.

    Nothing had changed when I plugged in my iPod at work today, having changed it to manage manually earlier at home. But after rebooting a few minutes ago, iTunes cranked up and updated the library. The library now appears below DEVICES/iPod on the menu instead of under LIBRARY/Music at the top left, which I'm pretty sure is different from before, but no matter. Also the iPod is still not appearing in My Computer but again, no matter. I am able to play my tunes on the work install of iTunes now and use iDump (which is a helluva lot less trouble than iTunes) to extract them.
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  • I had downloaded a movie from itunes to my ipad prior to getting Apple TV. Connected Apple TV and set up home sharing. Can I now watch movie that I previously rented on Itunes on Apple TV?

    I had rented and downloaded movie from Itunes previous to purchasing and installing Apple TV. I set up home sharing with all computers and Ipad.
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  • TS1629 Trying to set up home sharing on my ipad and when I click on the music app I don't have an option to slick ''more". It's just a grey screen that says no music..

    When trying to view shared playlist, or any music for that matter the music app is blank. All it show is no music in the middle of the screen and a play button in the top right corner

    Howdy Togifink,
    I think I found the perfect article for you. Named Troubleshooting Home Sharing it can be found here http://support.apple.com/kb/ts2972.
    1. Set up Home Sharing on all devices
    2. Verify system requirements
    3. Check your Apple ID
    4. Check your network connection
    5. Check Firewall Settings
    6. Quit and reopen apps and iTunes
    7. Restart your network router
    8. Cannot access my library when my computer is asleep
    Each step in the article is accompanied by screenshots and instructions but this is the basic over view of where the troubleshooting will take you.
    Take care,
    Sterling

  • I have just bought appletv and trying to get home sharing going from iPad to appletv support says it is simple just settings and iPod and home sharing but I don't have iPod as an option on my iPad settings so how do I set up home sharing please

    Ipad2 iOS version 5

    Thanks for your reply I have set up home sharing for music but on appletv now they want me to subscribe to iTunes match for an annual fee. I cannot find an 'advaced' option on any menu. Perhaps ihad it all wrong with appletv I thought I would be able to have the same apps on my appletv as I had on my iPad bt is it really just for renting videos off iTunes?

  • I set up home sharing but can't access the music on my iPhone

    My Iphone was out of storage so I deleted downloaded music and set up home sharing where I supposedly could access music stored on my computer.  It is supposedly set up correctly on my computer and my Iphone 4.  Both have latest software.   Instructions say to open music and then press more but when I open music app there is no "More"  It just says "no content" and a link to Itunes Store.   How do I get "More" to show up in my music app?

    You need to configure computer iTunes to share. not just your computer.
    iTunes: Setting up Home Sharing on your computer
    iTunes 11 for Windows: Home Sharing

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