HT203167 I buy the product for game via iTune Store, but error sign always comes up. However, I still get the bills for what I did not get.
I do not know why iTune Store mail me the receipts since the error sign always pop up every time when I try to buy the stuffs for the game. Please take check out for me. Thank you.
These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption
Similar Messages
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Hi can someone help me please, I have paid ... For a apps from store but its still not downloading , it still says waiting After 2days ????? Thanks a bunch for any help..
Hi can someone help me please, I have paid ... For a apps from store but its still not downloading , it still says waiting After 2days ????? Thanks a bunch for any help..
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Where can I find a list of the products bought on my itunes store?
Someone is purchasing things on my itunes store with my credit card. I'm trying to find a list of the things they are purchasing. Where can i find this list?
You can report fraudulent purchases using the email form here > Apple - Support - iTunes Store - Contact Us
And if you have not already done so, change your Apple ID password > How to change your Apple ID password
Apple ID: Tips for protecting the security of your account -
I keep getting a download error on a few episodes of a series I downloaded...help!!!
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
Downloaded a game from iTunes Store, but can't find it in iTunes
I looked under the Games Tab and it wasn't there. I watched it download. It was there for a second and then it and the games tab were gone. It is Saved to the correct folder, but i cannot pull it up on iTunes to Sync it to my iPod. When i "Check my Purchaces" it tells me i've downloaded them all. Please help!
I am fully updated on my iTunes program and iPod version.
ThanksOn XP, igames are stored here
C:\Documents and Settings\ username \My Documents\My Music\iTunes\iPod Games
The Vista path will be a little different. Just drag the "gamename.ipg" file from windows explorer into the itunes library window. -
Songs that I have had previously downloaded from various other sources, but NOW ALL of a sudden they DO NOT PLAY on my IPHONE and DISPLAY a RED STOP BUTTON in a red round circle next to the title. Everytime I click on it it DOESNT play. What happen???? How can i get them to play., Why should i have to pay for the songs, and why are they in the ITUNES store and not in my regular playlist.
Amazing steps you've done so far! The great news is this is very unlikely an issue with your iPhone.
I've run into a similar issue lately as well. I narrowed it down to one song that was causing 30 songs not to sync. I removed the song from the sync list (unchecked it) and all 29 songs were able to sync.
You may be running into a similar issue. This may be a problem with this version of iTunes, an issue with one song or a group of songs; hard to know for sure. It's important to narrow down and isolate the cause. Most imporantly get that music back on there!
The way to narrow down the casue add just a few songs at a time (even 1, just to get that first sync finished). Manually syncing is what you'll need here.
Plug in your iPhone, on the Summary screen (shows a picture of your iPhone, the iOS version, Restore iPhone....; etc). Under the Options area at the bottom choose to Manually Manage Videos and Music then choose Apply in the lower right. The music that's on your iPhone now should be removed from your iPhone now. You're now able to sync music manually.
The link below explains how to drag the songs from the iTunes library on the computer on to your iPhone which will start the sync. Add just one song just to see if you can get 1 of those hundreds of songs on there. If you can, awesome! Keep adding until you find the song or group of songs that are causing this issue.
http://support.apple.com/kb/HT1535
Please let me know how things are going.
Cheers! -
<Image Edited By Host>
The book is not already on your computer, it's still available in the store, and you bought it with the same account (and you are still in the same country) ?
As these are user-to-user forums I've asked the hosts to remove the screenshot from your post as it contains your account id/email address. -
I cannot access the Itunes store, but I can update my apps.
I cannot access the Itunes store, but I can update my apps. I have checked the following per Support:
http://support.apple.com/kb/TS1368
These articles have helped other users resolve connection issues:
Using MSCONFIG to troubleshoot conflicts in Windows Vista
http://support.apple.com/kb/HT2292
iTunes for Windows: iTunes Store Connection Troubleshooting
http://support.apple.com/kb/HT1527
iTunes for Windows: Connection Issues when using Internet Filters, Accelerators, or Firewalls
http://support.apple.com/kb/TS1379
iTunes for Windows: Could not establish a secure connection to the iTunes Store
http://support.apple.com/kb/TS1470
iTunes for Windows: Can't access the internet if proxy settings are incorrect
http://support.apple.com/kb/TS1490Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now. -
How do I disupute an online credit card transaction for a PopCap game, where I was charged but did not get coins.
You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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My MacBook Pro HD crashed. It is all up and runmning except for one issue. I have about 200 songs on my iPhone but have only gotton 53 back on my laptop from my iPhone and those are the songs I purchased via iTunes. How do I get the rest of the songs from my iPhone back onto my HD.
The songs I'm not able to import casme from CD's. Nothing from napster etc.
I've tried and tried to import them rom iTunes vis "Library" " Import"Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
HEY GUYS I AM USING AN IPHONE 3g and when i connect my device to my laptop a dialog box appears saying that an update of 4.2 is available so went for it.after the firmware is downloaded via itunes it shows that the firmware is invalid!.please help.
AND ALSO I HAVE HEARD THAT THE IPHONE 3G CANNOT BE UPDATED TO IOS 4.2!IS IT TRUE???
PLEASE HELP ME.This means that the phone you have was software unlocked to use on any carrier, or hacked. When you installed the update it restored the lock that originaly came with your phone. Not much you can do now. Apple will not support hacked phones. You will need to find out the carrier your phone is locked to and see if they offer official unlocking, or start googling to see if you can find a way to unlock 4.2.
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I have had adobe creative suit 6 design standard for 2 years and all of the sudden it would not open. I do not have the windows disc anymore however i still have the product code, number and serial number. is there anyway to get my photoshop back?
uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
for the installation file(s):
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
i want to buy the creative cloud, have paypal and visa, but living in kenya.....adobe dent allow me :-( ... how can i get that product?
Hi,
Please check this link:
Adobe Creative Software - Elite Digital Solutions | Apple Kenya
Hope this helps!
Regards,
Sheena -
I purchased a game from iTunes Store thru Big Fish ad. Received receipt for full game. Game will not unlock. Says no purchase recorded. I have deleted and reinstalled. No help. Having serious reservations about buying another game for my IPad from Big Fish.
For customer service issues, go here...
https://expresslane.apple.com/Issues.action -
I tried buying an album off of the iTunes Store but I didn't know the security question answers. I reached the limit for the amount of answers and now it disabled my account from buying for 8 hours but I want the album by tonight! Can anyone help?!
If you've disabled your account for 8 hours then you will need to wait until the 8 hours have completed.
When the 8 hours are up, then if you have a rescue email address (which is not the same thing as an alternate email address) on your account then you should get a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
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