I can't find an item that i purchased a few years ago. i've searched in the my purchases tab on itunes store but it's not there!

The book is not already on your computer, it's still available in the store, and you bought it with the same account (and you are still in the same country) ?
As these are user-to-user forums I've asked the hosts to remove the screenshot from your post as it contains your account id/email address.

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ICal reports that it can't find server, and lots of data from several years ago is trying to get attention. Cannot bring up calendar in any view to use. also keeps loading unused calendar websites from long ago. I can' remove them. what to do?

iCal reports that it can't find server, and lots of data from several years ago is trying to get attention. Cannot bring up calendar in any view to use. also keeps loading unused calendar websites from long ago. I can' remove them. what to do?

UPDATE: I had 36 Safari windows open and minimized on the dock from my last session; 20 of those windows failed to open b/c Safari "couldn't find the server"; I just went to the URL bar of all 20 pages and clicked return, and all 20 pages loaded perfectly, without dropping any images or losing formatting. This is a puzzle!!!

HT1689 A few years ago, I used my husband's Apple ID for my iTunes account. I now have my own Apple devices and would like to change the ID on my iTunes account so I can load my music to my devices. How can I do that?

A few years ago, I used my husband's Apple ID for my iTunes account. I now have my own devices (iPhone, iPad) and my own account, but would like to download my music that is listed under my husband's iTunes account. How can I change the account name to mine?

SMinsk wrote:
Thank you, can I transfer them to my account
No.

Does anyone remember the CrossGrade thing that Apple did a few years ago?

Does anyone remember the CrossGrade thing that Apple did a few years ago? My understanding is that it brought academic versions of FCP and Studio up to retail versions. Now I'm trying to upgrade to Studio 2 and the guy at the store who initially agreed with me that this is what the program did and then he went in back of the store to do some research and when he came back says that crossgrade only filled out the disks in the set i.e. if you had FCP 4 Academic and did the CrossGrade you would have Studio 1 Academic... If I misunderstood the program I can admit it but I have been under this belief for so long... So the big question is... Does or did the CrossGrade program bring academic software up to retail/ upgradable versions???

The crossgrade only exchanged Power PC versions of FCP/FCS for Universal Binary (Intel compatible) versions. The software on Retail and Academic versions is identical. The difference is in the license -you would need a completely new serial # to go from Academic to Retail.
http://www.macworld.com/article/49200/2006/02/crossgrade.html

TS4002 I don't have Lion OS but have switched to icloud to keep my MAIL account working. However, now I find I'm missing SENT files for anything before July 2012. I logged onto iCloud thinking they might be online but they're not there either? Help!

I don't have Lion OS but have switched to icloud to keep my MAIL account working. However, now I find I'm missing SENT files for anything before July 2012. I logged onto iCloud thinking they might be online but they're not there either? Help!

Call Apple Customer Relations - 1-800-275-2273. Ask politely & firmly that you want to be transferred to Customer Relations. Tell them exactly what you stated in your post.
GOOD LUCK!
These are user-to-user forums where everyday folk (volunteers) post questions and offer answers (technical support) to each other.

I have a MacBook Pro that I bought almost a year ago, next day problems with the hard disc that could not be diagnosed by the service, after 3 months they realized it and changed it with a new one, after 3-4 months heated and shut down and dont work anymo

I have a MacBook Pro that I bought almost a year ago, next day problems with the hard disc that could not be diagnosed by the service, after 3 months they realized it and changed it with a new one, after 3-4 months heated and shut down by itself and dont work anymore. From apple say even a year has not passed it is not under garancy and I should pay to fix it without ans issue.

I have a MacBook Pro that I bought almost a year ago, next day problems with the hard disc that could not be diagnosed by the service, after 3 months they realized it and changed it with a new one, after 3-4 months heated and shut down by itself and dont work anymore. From apple say even a year has not passed it is not under garancy and I should pay to fix it without ans issue.

HT203167 iTunes tells me that my computer is not authorized to play the movie that I downloaded a few years ago, on an older computer. What do I have to do to play it?

iTunes tells me that my computer is not authorized to play the movie that I downloaded a few years ago, on an older computer. What do I have to do to play it?

In iTunes from the Store menu select Authorize This Computer.
Read here > http://support.apple.com/kb/HT1420
Not for iTunes 11: Press Alt to show the Menu Bar
Hope that helps

How can I find calendar items that are missing?

I just went to do a mileage report for the past month and every item that is not a recurring item is missing. Is there any way to recovder these items?

Calendar events are part of your iPhone backup. If you synced with iTunes while these events were still on your phone and haven't synced again since losing them, restoring from this backup should recover them. Note: restoring from an earlier backup will revert all data and settings on your phone to those in the backup, not just your calendar. If you have newer data you must save this before proceeding. Then do the following:
Without connecting your phone, open iTunes on your computer and go to Preferences. On the Devices tab check "Prevent...from syncing automatically". This prevents you from inadvertently overwriting the backup you are trying to restore from by triggering an automatic sync when you connect your phone..
Now connect your phone to your computer, right-click on the name of your phone when it appears in iTunes on the left sidebar and select Restore from Backup, choose your most recent backup to restore from.
When complete, you can go back to iTunes>Preferences>Devices and re-enable automatic syncing.

HT1711 I can't find an album that I purchased in my purchased list, how do I get his album in my library?

So I bought the Bastille Bad Blood Album on my PC at home. Now I have a laptop and want to listen to this album. When I search this album in Itunes, it shows up as I purchased it, but when I search it in purchased, it doesn't show up. I don't want to buy the album again, how can I get this album in my library?

Hello Elizabeth1219,
To get the songs downloaded to your notebook, go to the iTunes Store and click on the Purchased link in the Quick Links section. Once there you should be able to see a list of purchased content, find the album and click on the cloud symbol to download them again. Check the article below to walk you through getting your songs downloaded to your other computer.
Download past purchases
http://support.apple.com/kb/HT2519
Regards,
-Norm G.

I recently had to reinstall itunes to my computer. Now, not all of the music that i purchused is in my library. How can I get it back? I have tried looking at recent purchuses in the itunes store but, it's not showing any of the missing music there either

How can I retrive music that I know that I have purchased but, the music does not show up in my recent purchases?

Hello there, Bevo2274.
The following Knowledge Base Article has great pointers on how to get your purchased music back to your iOS device:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Specifically the section under "Apps, Books, Music, Movies, or TV shows on iOS":
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

I just purchased music from itunes store, but cannot find it in my itunes. Where can i find the song i purchased?

where do i find the song i just purchased from itunes store?

Using iTunes 11.0.1. Although listed in recent purchase in the Store, I cannot find the album on my MacBook Pro. And I cannot find any option to sort the library by "Date Added."

I have tried to connect and purchase on my iTunes Store, but forgot security questions. Not even Customer service is able to help me. How can I spend the 20 bucks I have on my account now if even the phone assistants can't help me?

I tried to Purchase on the i Tunes store, but forgot security questions. Not even Customer Service is able to help me. How can I spend the 20 bucks I have on my account now if even the phone assistants can't help me? I can't rememeber any answer to any of mu questions and I can't even register my product (iPod Classic) even though I purchased it 6 months ago. Customer Service held me on the line for 30+ minutes asking me all the time if I rememeber one anwer to my questions (to which I repeatedly said no) and there seems to be no way to circumvent that security system, not even with my second email, also registered on My Itunes. Isn't there any way for me to get those 20 dollars back I already have in your store or at least reset my security questions if I don't rememeber?
Thank you very much.

qwerqsr, Please contact 1-800-My-Apple, about this issue. The account security team should be able to assist you. Please have your password and the ability to log into your account via appleid.apple.com.
Thanks,
A2Q

HT1386 Music was transferred to my i phone after WIFI sync that belongs in another family members library. They are not visible in my library. They were purchased items that were purchased using my apple ID. I do not want them on my phone.

The first time I sync to itunes using WIFI purchased items belong to my husbands library appeared on my phone i want to sync only what is visible in my own library. I have chosen to sync chosen items but the othe stuff is still on my phone How can I sync only what is in my libray?

http://support.apple.com/kb/HT1848 Did you transfer your purchased item, take a look at the link

I'm having difficulty downloading apps to Iphone using my PC. I keep reading that there is a "device" button to click on in Itunes Store but it's not visible on my PC. Any tips?

I'm having difficulty downloading apps to Iphone using my PC. I keep reading that there is a "device" button located in the Itunes page... but I don't see it.

What do you mean?
You buy an app from itunes on your computer?
If so, then sync it to your iphone.
Open itunes, connect iphone, select the apps you want under the apps tab and sync.
iPhone User Guide (For iOS 4.2 and 4.3 Software)

I purchased an album today from the itunes store but it's not letting me play it? It's saying that my computer is not authorized to play the songs even though my computer is already authorized....help!

I've tried deauthorizing and reauthorizing my computer, exiting and reentering itunes, restarting my computer...nothing is working! I don't know what else to do

Delete the Album including files from your iTunes, then go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through Music tabs to download again for free

I can't find an item that i purchased a few years ago. i've searched in the my purchases tab on itunes store but it's not there!

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