HT203167 what do i do when the purchased songs can not be converted, when i sync it says the (3) purchases can not be converted so i do not have them on my device and i payed for them?

What do i do to get my purchased songs(3) to convert. When i sync my iphone4s it says there is three warnings/songs that can not be converted? I would like my music or money back>

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HT5731 How can I download my TV episodes to my Macbook Pro. I bought them from my iPad2, and I looked for them with the same AppleID on iTunes Store and they wont download to my iTunes.

How can I download my TV episodes to my Macbook Pro. I bought them from my iPad2, and I looked for them with the same AppleID on iTunes Store and they wont download to my iTunes.

What country are you in ? Depending upon what country that you are in then you might be able to redownload them on your Mac's iTunes via the Purchased link under Quicklinks on the iTunes store homepage
If you're not in a country where TV programmes can be redownloaded then connect the iPad to your Mac's iTunes and use the File > Devices > Transfer Purchases to copy them over from your iPad

I had my phone reset after it had disabled itself and all my music i had paid for is gone is there anyway of getting them all back without having to pay for them again?

i had my phone reset and without paying for my music i have already got is there anyway of getting all my songs back?

Depending upon what country that you are in (and if you haven't changed countries since buying it and it's still in your store) then you might be able to redownload it via the Purchased tab in the iTunes store app on your phone.
You should also be regularly connecting your phone to your computer's iTunes and doing File > Devices > Transfer Purchases so as to copy all of your downloads over so that you can take a backup copy of them (and preferably taking a backup of the phone if you have any important documents and/or photos on it) - apps and other downloads could also be potentially be removed from a country's store at any time, so you may not be able to redownload them either.

I had installed some applications on my iphone from my friend's pc, but now when i downloaded some apps on my pc andtry to sync it says the installed apps on my iphone would be replaced by the one from my pc. how can i retain all and copy new apps

I got some applications like games etc installed on my iphone through a friend's pc.
now when i downlaoded some apps on my pc and try to sync , it says that the existing apps on my iphone would be replaced by the one in my itune library.
what is the way that i can have the existing apps on my iphone to remain and also install new apps when i download without losing the installed ones

I got some applications like games etc installed on my iphone through a friend's pc.
Were these apps downloaded via your own iTunes AppStore account or your friends?
now when i downlaoded some apps on my pc and try to sync , it says that the existing apps on my iphone would be replaced by the one in my itune library.
That's correct. iTunes will delete any apps you have not downloaded through your own iTunes account. If you did use your own iTunes account, choose iTunes > File > Transfer purchases... to move the apps into your own iTunes Library.
what is the way that i can have the existing apps on my iphone to remain and also install new apps when i download without losing the installed ones
Re-download the apps through your own iTunes account (pay for them if necessary). Apps cannot be shared between different iTunes user accounts.

My husband has an iPhone 5 but he has never had his own Apple ID. I want to create one for him - but what will happen to his apps when I make the change on his phone? will he have to re-download them all and re-pay for them (if not free?)

I guess I don't think it's smart for him to "share" my ID - but am afraid of what I'll do to his phone (apps, really) if I go into the phone and change him to a new ID.
Any thoughts?

If you want seperate accounts for managing apps and purchasing content, basically yes, you need two account and would need to repurchase. However, if you just want seperate ID for iMessgae, icloud and such, you can do that and still continue sharing the same Id for apps and itunes.

HT203167 Hi, I've purchased a few films from itunes (and they are listed as Purchased in my account), but I can't find them on my computer or on my itunes account, and itunes wants me to pay for them again. How do I get around this?

Hi, I've purchased a few films from itunes (and they are listed as Purchased in my account), but I can't find them on my computer or my itunes account, and itunes wants me to pay for them again. How do I get around this? I've tried all the suggestions, and it's hugely frustrating.

If you are in the UK, and the film studio allows re-downloading, and you are signed in with the same account that you bought them with, then they might show under the Purchased link under Quinklinks on the right-hand side of the iTunes store home page for re-downloading - if they don't show then check to see if they are hidden (hiding and unhiding).
But you should be keeping and maintaining your own backup of your downloads and noy rely on being able to re-download any item as they are occasionally removed from the store by the content provider (film studio, tv company, record company etc).

TS2988 I had to reset my phone and I only have one of my ringtones I had 4.. Why'd it delete 3 and not the last one and now I can't get em back without paying for them again!!! What the **** is up with that??

I had to reset my phone and I only have one of my ringtones I had 4.. Why'd it delete 3 and not the last one and now I can't get em back without paying for them again!!! What the **** is up with that??

Yup, your question and Diane's answer helped me also. Tho' I had had problems before getting into the iTunes store I always managed to find a way. Today they had me blocked cold with the "Update to 10" advert no matter what I did. Other questioners are being told, incorrectly as it turns out, that they have to update their OS to accomodate iTunes 10 and upgrade to iTunes 10. I did the download which did not take up much more room on my crowded old hard drive and now I'm back in business.

I recently had my computer stolen and not my purchases from I tunes store were backed up. I've been told there is a way that I can re-download my missing tracks from the store without having to pay for them again. Is this true, if so, how do go about it.

I recently had my computer stolen and not my purchases from I tunes store were backed up. I've been told there is a way that I can re-download my missing tracks from the store without having to pay for them again. Is this true, if so, how do go about it.
Many thanks
Arkadi de Rakoff

Unfortunately, redownloading of past music purchases isa still in beta test and only available in the US right now.
It's due for everyone this fall. Downloading past purchases from the App Store, iBookstore, and iTunes Store, http://support.apple.com/kb/HT2519
If you can't wait, contact the iTunes Store Support Team at this link
If you get lucky, they may be able to authorize another download now.

I try to see a movie, an error is displayed: An error ocurred loading this content. Try again later, and i can´t see the movie and I payed for it. What can i do, I tried at least 10 times, and the problem continues

I try to see a movie, an error is displayed: An error ocurred loading this content. Try again later, and i can´t see the movie and I payed for it. What can i do, I tried at least 10 times, and the problem continues

Welcome to the Apple Community.
Try pulling all the cables for a few moments and trying again.

HT4539 I "updated" my ios software this morning and it forced me to reset my phone to the manufacturers settings. I would at least like to redownload the recent books I have purchased. Is there a way to do that without having to pay for them again??

I "updated" my ios software this morning and it forced me to reset my phone to the manufacturers settings. I would at least like to redownload the recent books I have purchased. Is there a way to do that without having to pay for them again??

http://support.apple.com/kb/HT2519

I have a IPhone 4S. About a week ago my wifi wouldn't let me slide it to on. And my personal hotspot won't work. AND I PAY FOR THAT every month. I'm not going to keep paying for it if it doesn't work. What's the point?

I have a IPhone 4S and since about a week ago my wifi wouldn't let me slide it to the on side and my personal hotspot doesn'tI don't live in Quincy anymore:( but I'm game some weekend! work either. AND also I see a lot of other people with the same problem. And I PAY FOR IT EVERY MONTH . I'm going to stop paying if You can't help me thanks.

Is your wifi greeyd out; have you attempted to reboot the system?

HT1727 i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.

I had to restore IPAD to original settings and lost all magazine subscriptions. Do you know how to get them back? iTunes is asking me to pay for them again...

I have an iPAD2 and an iPAD mini and tried to upgrade to IOS 7.0.6 but both froze and I had to restore to factory setting (backup also did not work!). I was able to get most of my purchased books and apps from iTUNES (through my computer) but lost all magazine subscriptions. iTUNES is asking me to pay for them again. Has anyone else had a similar problem and do you know how to restore the subscriptions without paying for them again?
Thank you!

Thanks for the feedback. The applications were there but the magazines themselves could not be downloaded without paying... What I had to do was go in the application and find the "restore purchases" button. It was hidden within the account settings but it solved the problem!

I had 21 songs i my album and after syncronising i only had 15 songs left! All of them from Itunes! How can i get them back without paying for them again???

I had 21 songs i my album and after syncronising i only had 15 songs left! All of them from Itunes! How can i get them back without paying for them again???
Hello!!!
I had 21 songs i my album and after syncronising i only had 15 songs left! All of them from Itunes! How can i get them back without paying for them again???
Hello!!!
This realy works??

Where is the backup of the media and other important files from the computer? Ultimately, it is the users responsibility to ensure that backups exists. Waiting until there is a problem to decide to do a backup is not smart. Would you wait until a fire started in your home to call the insurance company and inquire about homeowners/renters insurance????
In the event that no backup exists (stop being lazy.... keep backups of YOUR data and other important files):
If you are in the US and running iTunes 10.3 or later, it is possible to redownload music via iCloud from purchased history.
If you are not in the US or for some reason cannot run iTunes 10.3 or later, contact iTunes customer support and ask very nicely for the opportunity to redownload the content. They are not required to provide this opportunity.
It is also possible to transfer content from an iDevice that was purchased via iTunes. On the new computer, sign into the iTunes account, authorize the computer, connect the device then select File > Transfer Purchases.
The simplest method of all is to transfer or copy the media (and other important files) from the old computer or the backup of the old computer. Typing "move itunes library" into the search bar here or into google will reveal step by step instructions on how to do this.

Hi Gang! Ive just bought a computer and I want to sync all my music from my Iphone to the itunes I've just intalled on it. Can this be done without losing all the songs? no way am I paying for them all again! Thank you

Hi Gang! Is there any way of getting my songs from my Iphone to my new computer just by syncing rather then having to pay for them all again?? thank you

Hey baby birch
You are able to sync purchased content from your iDevice to a new computer as long as the comptuer is authorized
To authorize the computer follow these steps
At the topi of the screen next to File- Edit -View, click store then Authorize this computer.
Enter in your appleID email address and password and click authorize
**If you do not see the File Edit View option, At the very top left corner you should see a little square click the square and click show menu bar.
Now that your computer is authorized click the file menu button, then click Devices, then go to your iPhones name and then click Transfer purchases this will allow you to transfer all of your purchased content to the computer
Now if you want to transfer your non purchased content to the computer you can do so if you have wif and the previous computer on the same network as the new computer with home sharing
Understaning home sharing - http://support.apple.com/kb/HT3819
Setting up Home sharing - http://support.apple.com/kb/HT4620

HT203167 what do i do when the purchased songs can not be converted, when i sync it says the (3) purchases can not be converted so i do not have them on my device and i payed for them?

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