HT203180 I recently downloaded the simpsons in hd. After downloading it will not synch the shows with my ipad, touch or ipod. Any ideas on how to synch the shows? I have previously downloaded show and had no issues.

I cant seem to be able to transfer a recent purchase from itunes store to my ipad. Any ideas on how to transfer a hd tv show to my ipad? I have enough room for the download but get an error saying the ipad can not play back the video. Any thoughts or guidance would be appreicated.

The only thing i could think of would be that it is in the wrong file format, maybe you could try converting the files?

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HT1414 i keep getting a message saying 'the iphone software update server could not be contacted' when trying to restore my iphone. Any ideas on how I can rectify this? Thank you

i keep getting a message saying 'the iphone software update server could not be contacted' when trying to restore my iphone. Any ideas on how I can rectify this? Thank you

Thank you. No my phone hasnt been jailbroke, therefore I'll keep trying.

I cannot get a dvd to play. The error message says "media type not supported". I think it is a .m2ts. Any idea on how I can get it to play?

I cannot get a dvd to play on my computer. The error message says in iDVD is "media type not supported".
The DVD was produced with a video camera and is in HD format. I think the the format is .m2ts?
Any ideas on how to get this to play?

Check out > Mac App Store - Free MTS M2TS Converter
and/or others at > playing .m2ts format in OS X - Google Search

I have just downloaded icloud, the files are in the directory but it has not loaded. My pc is vista home 32 bit any idea's how to resolve this please?

My laptop is running Microsft Vista Home Premium 32 bit and I have downloaded iCloud but whilst the files are in the directory it has not loaded so its not available in the start menu. grateful for any ideas or suggestions?

Have you installed it yet (download is step 1)

I was using Lightroom v5.6 when a notice came up to update to v5.7. I did the down load but must have gotten a bad down load because it will not install. And the old 5.6 on my desktop will not work. So no 5.6 or 5.7 . any ideas how to get something

I was using Lightroom v5.6 when a notice came up to update to v5.7. So I did the download but it would not work or install. And the 5.6 version will not work now either. So I am screwed - no 5.6 or 5.7 and no access to Adobe Tech. Any help will be appreciated.

My iPod is a click wheel...I think that's fifth generation?
I've always used my firewire cable to update my iPod. I've tried using USB in the past but for some reason it always says that my iPod has low battery and won't let me update it, so I just use firewire. Can I not use firewire with itunes 7?
I'll try using the USB again. It's laying around here somewhere. Just gotta find it.

My iphone 4s wont switch on or reset. i spoke to apple earier and they will replace the phone under warranty. i didnt back up my phone on itunes or icloud. as the phone will not switch on i am unable to do this now. any ideas how i can get these off?

My iphone 4s will not switch on. Supposidly it has been "charging" all day and stll it does not have enough life to switch on. Rang Apple this morning and they will replace the phone under warrenty free of charge. Only problem is with this being my first Apple product i didnt realise my phone did not automatically back up on itunes or icloud as i had to set this up.
Now i am trying desperately to get my phone to switch on so that i can save all of the baby pictures of my 7 month old son and its not working. i have tried to reset the phone but it does nothing!!
Can anyone PLEASE help as i am very upset and do not want to lose these precious memories?

You cannot get Applecare plus now.
It is unlikely that they will replace as it is damaged. The only way to find out is to make an appointment at the genius and and see what they say.

TS3406 My iPhone 4S will not ring. It comes up on screen to accept or decline. How do you get rid of that so it rings and just answer the phone

My iPhone 4S will not ring when a call comes in. It comes up on the screen to accept or decline. How do you remove that so it will ring and answer a call normal

See Here...
Troubleshooting applications purchased from the App Store
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Try this First... You will Not Lose Any Data...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the Phone On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

Screen on iPad went black/gray any suggestions as to what to do? I have already restored it and it didnt make it better.

I haven't dropped it or anything recently so I don't know what could have caused this. I have never had this problem before. I am unable to get to a store for another week. Any other suggestions would be great!

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

My Ipod is stuck on a white screen with the wrong time and a lock. computer doesn't recognized my Ipod..also gets hot when connected to charge..any ideas on how to fix this? Thank You

Hi
My Ipod nana...has frozen up and working. It shows a white screen with the wrong time and a lock symbol. When I connected it to my computer, it didn't show up. Back of Ipod gets really warm..Any ideas on how to fix it? Than You

If it happens again and the reset (home + power buttons) doesn't work, just let the battery drain; you'll know when the screen shuts off. Charge it back up and it should be fine. Frankly, I'm surprised this worked for you. Usually I hear people with this problem say that holding both buttons doesn't work, and they have to do the battery drain.
If the issue is incurable next time, you have a one-year warranty from the date of purchase.

I have a new Macbook Air and for the last few days the fan had run continuously, this is the first time it has ever run, and now it won't stop, the fan starts up as soon as I turn it on. The computer is not hot.Any ideas on how I can fix this please ?

I have a new Macbook Air, 6 months old, and for the last few days the fan had run continuously, this is the first time it has ever run, and now it won't stop, the fan starts up as soon as I turn it on and the computer seems to running more slowy.The computer is not hot but I am worried it may burn out,.Any ideas on how I can fix this please ?

Hello dwb,
Here is the screen shot, just the top half, there are another 10 pages, but I guess this should enough for you to have an idea of waht is going on, bit small I am afraid. No, I don't have any apps setup to run when I open my computer, the kernel, varies between 290 and 305 per cent ish.
Would that PRAM thing help ? I think it may be the computer itself, well something inside, as this the first time that the fan has ever started running since I have this computer, even when I have 3 or 4 apps running.
Thank you again for your advice,
Regard,
Beauty of Bath

TS3297 I have purchased two films on iTunes that will not load surfs up and diary of a wimpy kid any ideas on how to contact iTunes to resolve issue

I have purchased 2 films from iTunes that I can not load any ideas on how to contact iTunes as I have paid for them but have been unable to watch as box comes up with can not load movie on one film and other film screen just keeps reversing back to original screen when you try to play it??? Be grateful for any help please.

I don't think there will be a solution to this. Exchange 2003 just isn't supported.

My iphone 3gs has completley turned off and will not switch back on with a full battery.

my iphone 3gs has completley turned off. it is fully charged but will not switch on. i have connected it to itunes and it is not recognising the device. i have tried to reset it and this will not work either, and i have tried to restore it by holding down the home button but the apple sign will not come on. i dont know what else to try, any ideas?

Try here. iPhone and iPod touch: Frozen and unresponsive

I downloads the latest iTunes software update and it properly installed. But, I cannot close the window showing it was completed and the blue completion bar is full but cannot cancel or close it either. Any ideas on how to clear that out and close the

I downloaded the latest iTunes software update and it properly installed. But, I cannot close the update window showing it was completed and the blue completion bar is full but cannot cancel or close it either. Any ideas on how to clear that out and close the window. Tried to quit on both the big window and the software update title in the menu bar. No luck.

Tried that by shutting down via the power button only as the normal shutdown was nixed by the open window issue. It did not help. Found a very similar question in the discussions and it recommended "Force Quit". That worked and the update works normal and the window is gone. Thanks!

HT201365 How do I see the apps I have previously downloaded after the 7.02 update on iPhone?

I have just updated my iPhone 4S with the 7.02 update. All of the apps I have previously downloaded are no longer showing on my phone. Are they stored anywhere in a file or do I have to download everything from the beginning? It's a bit frustrating that nothing is mentioned about this in the update.
Any help gratefully received - things like whatsapp will be painful to get everyone's details again.
Many thanks

Double-tap the home button and then swipe UP on the app preview window that is above the app icon.

I downloaded CS6 and am having issues with my print driver. It is not compatible with the HP 2600n and have tried to download drivers given to me by adobe ( (Jupiter 3) but it is not working. after a few days. Its a temporary fix and is still looking for

I downloaded CS6 and am having issues with my print driver. It is not compatible with the HP 2600n and have tried to download drivers given to me by adobe ( (Jupiter 3) but it is not working. after a few days. Its a temporary fix and is still looking for the HP driver when i boot up. It also will not save in any print or postscript format. Does anyone know how to fix?
Currently use a Mac with the latest Mavericks 10.9.4

Oh boy! Acting kind of weird seems to be an understatement, aquaequus!
What type of troubleshooting were we able to do with you? I want to make sure that we can get some sort of resolution for this problem.
It is quite possible the battery door may get your phone in working order again. I'm not sure if the store has it in stock, but it is available in our warehouse for $14.99 which can be ordered via customer service.
Tamara H.
Follow us on Twitter @VZWSupport

HT203180 I recently downloaded the simpsons in hd. After downloading it will not synch the shows with my ipad, touch or ipod. Any ideas on how to synch the shows? I have previously downloaded show and had no issues.

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