HT203254 I bought my MacBook Pro since 2008. Now I live in Thailand, and my MacBook had the second symptom (No video on the computer screen (or external display) even though the computer is on). How can I get guarantee in Bangkok?
I bought my MacBook Pro since 2008. Now I live in Thailand, and my MacBook had the second symptom (No video on the computer screen (or external display) even though the computer is on). How can I get guarantee in Bangkok?
<Serial Number Edited by Host>
"That's why I'm wondering whether they still can fix it as lifetime guaranty or not?"
No, not lifetime.
According to the referencd article:
"If the NVIDIA graphics processor in your MacBook Pro has failed, or fails within four years of the original date of purchase, a repair will be done free of charge, even if your MacBook Pro is out of warranty."
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I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone and i have internet and all other functions working on my computer
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—the text, not a screenshot. I know the report is long. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
I Have iTunes since 2008. I have changed computers and I know have old libraries in my Hard Disk but iTunes do not locate a lot of songs when I try to play it. How can I correct this situation?
When iTunes say that try to find the file you want iTunes to play in your iTunes > Media folder. If iTunes offers to find others, let it. If it does not find them all you will have to find them yourself or re-add the files from your drive to iTunes (use Automatically Add to iTunes folder).
iTunes 9: Understanding the "Automatically Add to iTunes" folder. - http://support.apple.com/kb/HT3832 - Files put into this folder are actually moved from this folder onto the correct location in the iTunes Media folder. -
My iPod Classic is seen by Windows but not by iTunes. I have reset it, gone to disk mode and it won't show up in iTunes. There appears to be music on it in a file called MUSICSAVE. How can I get this to work with iTunes again?
1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4 Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
7. Check for third-party software conflicts.
<Link Edited By Host> -
I just got the new macbook pro about 2 weeks ago, it has lion. When the new mountain lion comes this summer, can i just update it on my macbook pro since it isn't so old? And if i can update it, do i have to pay, or is it a free update?
I'm in the same position, the store said they didn't know of any new release, so i bought my macbook pro to find out about mountain lion. I really hope that i'm not going to pay for the upgrade. New to apple, also last month bought my Ipad 3, really thought that Airplay would have been on my book pro, nope, waste of time.........need that update to use it. Back i the box then, get the windows 7 ultimate pro back out until then.
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my airplay from my MacBook Pro to my tv through my apple tv is fuzzy- it just started being fuzzy about 2 months ago- it used to be clear- anyone else have this problem? How can I fix it?
Hi freezebri,
The following steps may resolve your issue:
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
If your TV screen appears fuzzy or black (you see no video)
Make sure the television you are using supports the Apple TV resolution requirements. Please see the Apple TV technical specifications.
When you connect power, check to make sure the LED turns on. If the LED is not on, then verify with a known good power outlet or connect something else to the outlet you're using for Apple TV and make sure it works (such as a lamp or clock).
Make sure you're using the correct video cables and that they are connected firmly to Apple TV and to your TV.
Connect the HDMI cable directly into the Apple TV and your television, remove any third party devices or adapters.
Make sure the input setting you've selected on your TV matches the input you have your video cables connected to. See the documentation that came with your TV for more information.
Change the Apple TV resolution by pressing and holding the Menu and Up button for six seconds. The Apple TV will automatically cycle to the next resolution at approximately 20 second intervals. Pressing the Selectbutton will immediately cycle to the next resolution.
If you are connected via HDMI, try unplugging and replugging your HDMI cable.
If HDMI isn't working on an Apple TV (1st generation), try component cables instead (and disconnect the HDMI cable temporarily). Read more about HDMI vs component video.
Hope this information helps ...
- Judy -
My iMac does not see the new Toshiba external drive in Finder or Disk Utility. How can I get it to see the drive?
From the menu bar, select
▹ System Preferences ▹ Energy Saver ▹ Power Adapter
and uncheck the box labeled Put the hard disk(s) to sleep when possible, if it's checked.
If the drive has more than one interface (USB, FireWire, Thunderbolt, eSATA), try one of the other interfaces.
Check that the data cable is securely inserted at both ends.
Try a different cable.
If you're connecting the drive through a hub, connect it directly to a built-in port on the Mac.
If you're connecting it directly, try a different port.
Disconnect all other devices on the bus, or as many as possible.
Test the drive with another Mac. Test another drive with this Mac.
If the drive is bus-powered, but has an AC adapter, connect the adapter.
Start up in Recovery mode and launch Disk Utility. Is the drive recognized?
Start up in Safe Mode and test.
Reset the NVRAM.
Reset the System Management Controller.
If the drive doesn't work under any of the above conditions, and if another drive does work with the same Mac, then the drive is malfunctioning. -
I am on a Mac (10.7.5) and have tried to install Lightroom 2. It doesn't install. Would be grateful if someone could let me know how can I get it to install on my Mac? Thanks
that's not compatibile.
from Adobe - Adobe Photoshop Lightroom 2 : System requirements
Mac OS x
PowerPC® G4 or G5 or Intel based processor
Mac OS X v10.4, 10.5 or 10.6
1GB of RAM
1GB of available hard-disk space
1,024x768 display
CD-ROM drive -
When I b/up via iTunes the b/up automatically goes to my computer. However, it would be more sensible to b/up to icloud so even if my computer crashes i can still retrieve the iPhone b/up. Ticking the icloud option makes no difference. I can't do it on the iPhone as I lack a wi-fi connection so "Back Up Now" is greyed out.
How can I get a b/up onto icloud?thank you bossodg... so must wait till I find a hotspot...will do.
yes, sberman ...quite agree and keep a up to date b/up on a portable h/d ...however if computer is down and i'm in the bush then that backup can't be accessed however a phone can still operate.
best wishes -
I had to reinstall the software for my mac 10.4 in doing so I lost all of my purchased music form itunes, How can I get it back?
Log into iTunes Store, select Purchased from the Quick Links section in the right-hand sidebar, download.
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One of the reasons I upgraded to GarageBand 11 was that I wanted to use the tutorials and the free lessons. But although I've been able to download all the free tutorials, I am missing the first one that is supposed to come preinstalled. Can somebody tell me where or how can I get the "Intro to guitar lesson" that I am missing?
I have this problem as well. All the other lessons are there, but not the first one. I see 5 or 6 threads here about this but no replies. What's the deal?
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I've tried downloading OS X Mavericks from App store, but the download stalls with a message "calculating." How can I get the download to finish?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
My iPhone had a recent feature that anticipated words when I was messaging. I has since disappeared. How can I get it back?
Use Settings > General > Keyboard > Predictive and turn this ON.
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Until about a week ago I could read all my iCloud email. Lately some subscription items come in with the email header but the body is blank. When I checked the same messages on my iPhone via iCloud email the full body text is available. Any ideas how I can get my Mac Pro to see the text? I've rebooted the Mac Pro and closed the iCloud and reconnected but no change.
Thanks
PaulI think you need mountain lion. I am having the same issue. Here is the system requirements for iCloud to work properly. I hope this helps.
http://support.apple.com/kb/HT4759 -
How much does a standard screen repair on an iPod Touch 4th Generation cost? How can I get one?
I droped my black iPod Touch 4th Generation from 4 feet on tile floor. The whole screen shattered in a "spider web" crack, it's still usable and responds to touch and other than the crack is in working condition. I want to know how much would it cost (about) to send to Apple and get a new screen installed, and how can I do this and how long would it take? Thanks.
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the others. They do not fix yours.
Apple - iPod Repair price
How long will my iPod service take?
Service arranged through Apple normally takes approximately one week. If your iPod is personalized, you can expect service to be completed within approximately ten calendar days from the time you send your iPod to Apple.
If you make an appointment at the Genius Bar of an Apple store they will exchange it on the spot.
Apple Retail Store - Genius Bar
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit
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