HT203687 Trying to install iCloud on a new Toshiba laptop so I can sync with my iPad and iPhone. I get error message HRRESULT:OX8007OBC9, says the installer encountered errors before iCloud Control Panel 2.0 could be installed. Same problem trying to inst
Trying to instll iCloud on a new Toshiba laptop so I can sync contacts, calendars, email with my iPhone and iPad. Get error message HRRESULT:OX8007OBC9, says installer encountered errors before iCloud Control Panel 2.0 could be configured. Have the same problem trying to istall iTunes.
Quote from: lcwhitlock on 04-April-14, 13:44:09
Hello darkhawk,
Thank you for the recommendation. I somewhat understand what a MS DOS disk is, but I'm not sure how to go about creating one. I've seen where you can use a program, like Rufus, to create a usb one - but I'm leery about using 3rd-party programs (especially ones I'm not familiar with). I've come across a couple of 'how-to' tuts, but they didn't clarify what files (if any) I would need to include on the disk (for my particular situation). Right now I don't have any blank cds, nor any extra flash/thumb drives - wish I did, but hadn't needed these for years. There has only been one other time where I needed to re-install Windows, but that was over 15 years ago - I did it through BIOS, reformatting my drives, and then reinstalled via the Windows XP disk. Windows 8 is an entirely different breed, which has left me feeling a bit stumped, at times. If there was a way I could perform it (successfully), similar to the first time I did it years ago, I'd give it a try - but at the same time, I'm a bit reluctant, because if it doesn't work, then I'm stuck without any internet access to get further help.
Ask and ye shall receive. This should be doable in Windows 7 and Windows 8 on another PC. I recommend using a USB Flash drive like in this tutorial, but I'm sure you could use something else.
If you want, you could also use Hiren's BootCD to make a bootable CD with many options and programs on it (I keep one, just for certain situations) that will allow you to do the same things.
http://www.hiren.info/pages/bootcd
Also very useful for sorting out virus's as long as it's downloaded and made on another PC that is virus free......
Similar Messages
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I began this trouble shooting exercise by selecting Download Only through the Apple Update applet. Running the msi manually did not resolve the problem. In fact, it was more frustrating because the download package would disappear after running even though it failed, and I had to download it again. "Cleanup" I suppose. <frown>
I followed advice to remove the Apple Software Update program, reboot and re-run the msi. That did not resolve the failure.
I then followed advice to set permissions for Administrators on registry key HKLM\Software\Micorosoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Com ponents
then reboot and run the update msi again. This also did not resolve the failure.
I downloaded the installer from the Apple download site as though it were a fresh install, and - voila! - it installed correctly and all content and settings were preserved. Hopefully that is all that is needed, not the steps above. Let me know! http://www.apple.com/itunes/download/ -
New Apple ID email has caused sync issues between iPad and iPhone
I changed the email of my Apple ID and made sure to save photos and delete old iCloud backups. The calendar noon get syncs but instead eats any new events. Photos from my iPad appear on my iphone but it doesn't work the other way around. Instead my iPad still has an iCloud photo album from my previous Apple ID email. I've made sure that my email is updated on both devices and that everything syncs to iCloud and has been recently backed up. I even deleted the new backups and did it again. I turned off photo steam and turned it back on. Any help would be greatly appreciated. One more detail, even in iTunes, I do not have photo albums being synced from my computer. I just have photo stream with iCloud.
I'm not sure what caused the issues but backing everything up and restoring both devices has fixed photo stream as well as notes/calendar icloud issues. It even syncs to my computer again! The icloud photo album from the old apple id email is also gone.
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What do I do when I am trying to install my new version of itunes, and it says this: The installer encountered errors before iTunes could be configured. Errors occurred during installation. Your system has not been modified.
I had this, and after a large number of fruitless attempts, I had to reload Windows, which solved it. This was of course a real pain, but I had to do it since updating iTunes was necessary in order to get the new iOS version. But before doing such a drastic thing, you could try to restore Windows to a previous point in time by picking a restore point. This of course presumes that you really have some issues with your Windows (which I had) and that you can make a decent guess on when the system was ok (which I couldn't), i.e that you can decide a good date to restore to.
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when i try downloading adobe pro i am getting an error message that is saying: The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.
Hi Kashmore,
Seems like the downloaded file was corrupt that could be because of either network restriction or the anti virus might have blocked it. My suggestion would be to try and download the product either by turning off the Antivirus or try a different network.
Cheers,
Kartikay Sharma -
HELP!!!
I am trying to install iTunes on my Windows 7 laptop and get this error:
"The installer encountered errors before iTunes could be configured Errors occurred during installation. Your system has not been modified"
Arghhhhh!! I've tried different browsers and various other things suggested on other posts to no availOk people, I think I have found the solution !
If you click on the start button from your desktop screen.
Then in the "search programs and files" field type : apple software update - you can find the apple installer.
Click on the apple software update line and let the machine run it's course. I recommend updating whatever it wants to , ie: safari 5, quicktime, itunes....
I then restarted my computer and it seems to be working now !
Good luck everyone ! -
First time on here... so not sure if doing correctly.
I'm tryng to download icloud control panel to my PC (have Windows 7 - so should be ok). I only get so far - 2 times I've tried it. Keep getting message:
The installer encountered errors before iCloud Control Panel 2.1.2 could be configured.
Your system has not been modified. To retry these operations at a later time, please run the installer again.
huh?As I mentioned before you need to start the iTunes installation, then do NOT allow it to complete. In other words go all the way to the point that the installer extract the installation files, then STOP right there.
Now look for the temp folder and the files I mentioned in my initial posting. If you don't find the temp folder it may be because you have "Do not show hidden files and folder" selected under "View Tab" in the "Folder Options". You may need to unselec it. If you don't know about hidden files and folders in Windows XP take a look here: http://txpress.blogspot.com/2007/05/show-hidden-filesfolders-in-windows.html
Another possibility is that you may have a different path for your temp folders. To find out where you temp folders are located please do the following:
- Right click on "my computer"
- Select the "Advanced" tab
- Click on "Environment Variables"
Then look for the path for both variables "TEMP" and "TMP" take note of the path and check them out.
Or you may just go to a DOS Prompt and type the following commands:
1 - %temp% and hit enter
2 - %tmp% and hit enter
to both of these commands you will get a reply such as:
'c:\temp' is not recognized as an internal or external command, operable program or bath files.
So by looking at the reply you can see that my temp folder is c:\temp
The above is the temp folder on my machine which I've customized to my own use. Your machine may be different.
I suggest you check for the iTunes temp folder inside both your temp folders locations "TEMP" and "TMP" as they may be in different locations.
IMPORTANT NOTE: If you allow the iTunes installation to complete you will NOT SEE the iTunes temp folder and files because it will be deleted as soon as iTunes processes the installation.
Hope it helps. -
How can I install CS5 on a new/replacement laptop? I paid full price in 2011 and have the key (and it shows up in my Adobe account under products), but it was a downloaded product and I can't find a download of that version online and my key doesn't work in CC.
Your key cannot work in CC, it's newer version, and would require a new purchase.
Downlaod CS5 here.
Download CS5 products -
Am unable to install CS5 on mac running yosemite. Tried installing JavaFor OSX, it still doesn't work. Error message reads "inconsistency in the installer database"
remove your caps database. this shows the location for cs3. make the obvious changes for cs5.
Error "...Installer Database is Corrupt..." when you install Adobe Creative Suite 3 products -
Hi there, I have installed iTune on my new Toshiba laptop which runs on Win 8. I can update itune on Toshiba laptop, sync but the iphone Apps still showing app to be updated. Restarted both Itune and iphone....reset phone backup....to no avail.....HELP!
I have removed now all bloatware from laptop, CCleaner run and some more stuff: installed Libre Office, Free Avast, Mozilla Firefox - Spotify was preinstalled. And now this is even better - really simple and fast.
I also removed Ethernet completely, as I don't want to be locked at one place. It's not cool to use laptop on divan sofa. So tired after hour of sitting in uncool position. Wifi speed loss is almost 50%. 95 Mbps I get from 100 Mbps at Ethernet and on Wifi in laptop I get at max 50 Mbps. It's only for end this year this way, then I will slow down my connection anyway as for one person and laptop/smartphone it's way too much of speed for 40 €. With 27€ I can get the same 10M/10M and it will be more than enough. Now I have 100M/10M.
I'm also considering about 50M/10M option for 32.90 €, but I will see what I do. I download now test file 10GB and it loads 30-40 Mbps and sometimes even as fast as 50 Mbps. It depends on server also, but ebven on Google, which works on Ethernet at 95 Mbps, it is on Wifi nothing more than 51 Mbps.
It's also 10GB of 1,100 Offlined tracks, I tested it now. So on trips 32GB card should be enough for my phone. I'm going to one soon :) -
AMDS could not be installed . The installer encountered errors
After installing ios 7 to my iphone it was necessary to update itunes on my computer (Windows 7 / 64) But this wasn't possible because following error occurs: "Apple Mobile Device Support was't installed on your computer. The installer encountered errors before Apple Mobile Device Support could be configured. ..." The last instance of AMDS, that runs without problems is 5.2.0.6. I have uninstalledItunes and AMDS using the win 7 uninstalling tools.
Hello Sterling r,
I have uninstalled and installed itunes / bonjour / apple software update / apple application support and apple mobile device support several times using the latest update - but that doesn't help. Perhaps I didn't uninstall at the first time in the correct order, so that a part of apple mobile device support remains and now can't be installed correct ( the installer encountered errors ....) . The german error code in the hardware manager is "Die digitale Signatur der für dieses Gerät erforderlichen Treiber kann nicht überprüft werden. Bei einer vor Kurzem durchgeführten Änderung an Hardware oder Software wurde möglicherweise eine Datei installiert, die falsch signiert oder beschädigt ist. Möglicherweise handelt es sich auch um schädliche Software einer unbekannten Quelle. (Code 52)".
Kind regards
Puls55 -
My wife has a new Ipad and Iphone with icloud. We also have a Imac that has not been upgraded yet that is somehow syncing with her ipad and screwing up the apps. Is there anyway to prevent this. Maybe it is thru mobilme?
I think iCloud isn't coming until this fall and not until iOS 5 is publicly available. Right now there is confusion because all this stuff is still in beta and things are under NDA and may still change.
I'd just set the 3GS up the same as currently. When iOS 5 is available in the fall (and I don't think Apple has specified beyond "fall"), before you update, there should be any number of guides to setting things up and how it will all work. http://macworld.com is a good place to look for such information. -
New 7.6 iTunes64Setup.exe "The installer encountered errors before iTunes..
I am using Vista 64 bit. Used 64 bit IE to download the proper file
iTunes64Setup.exe
from
http://www.apple.com/itunes/download/
But I get this error when I try to install:
The installer encountered errors before iTunes could be configured.
To retry these operations at a later time, please run the installer again.
Click Finish to exit the installer.
I tried installing when logged in as an administrator, and again as a a user, again same results. I tried uninstalling 32 bit iTunes 7.5 and rebooting, but the issue still remains. I manually wiped away the
c:\Program Files (x86)\iTunes
directory (had only one file in there after uninstall), same problem.
FYI, this is just my secondary machine, so I'm not worried about loosing anything. So registry cleaning likely. But first, I'll try installing on a pristine 64 bit Vista virtual machine, just to see if the installer binary itself runs correctly on a machine without a history of iTunes 32 bit.
Is this a known issue with 7.6 64 bit? Is there a workaround?
There are many search hits for similar errors under 7.5 32 bit, but I seem to be alone with this error with 64 bit installer, for now...FYI, I downloaded iTunes64Setup.exe again (not from cache), despite same exact filesize on my hard drive, this time, no install error, problem solved. So perhaps Apple uses no built-in CRC error detection, but at least it works now. I'm so glad 64 bit Vista is finally properly supported without errors about CD burning when you start it (I never bothered with the gear drivers workaround).
I did notice it still installs in the
C:\Program Files (x86)\iTunes
directory despite being a 64 bit app, not sure if that matters, and not sure if it's a side effect of having 32 bit version in that directory previously. -
The installer encountered errors before apple mobile device support could be configured
I'm having issues with installing apple mobile device support. Every time I try to install apple mobile device support I get this annoying message:
the installer encountered errors before apple mobile device support could be configured
I have tried these two ideas with no luck.
Had this issue, and none of the solutions above worked, here is what I did to fix the issue, Install Itunes like you normally would, admin rights ect. When you get the error message "Itunes errors occurred during installation before itunes could be configured" do not click finish, leave that folder up, no navigate to your appdata directory such as example C:\Users\Your Username\appdata\local\temp, inside there look for a file called iTunes64Setup.log or iTunes32Setup1850.log, open that up and scroll down, look for these key things as in example, "Executing: "C:\windows\system32\msiexec.exe" /i "C:\Users\Crusisxx\AppData\Local\Temp\IXP593.TMP\iTunes64.msi" INSTALL_SUPPORT_PACKAGES=1" so I would navigate inside the folder in my temp called "IXP593.TMP, there you will find all the installation packages, copy all of those files and paste either on your desktop or a new folder ect, once done you can now click finish on the failed itunes installer, now whether or not where ever you decided to place your files you copied from that temp folder you will want to run Itunes64.msi or Itunes.msi ect, and run the installer, you should now have successfully of installed Itunes.
Itunes 11.1.1 Errors occurred during installation...
I got it. I just first uninstalled iTunes then this:
1.Open up the Command Prompt as an Administrator (Go to All Programs > Accessories and Right Click on Command Prompt and then choose Run as administrator)
2.Type cd C:\Windows\SysWOW64
3.Type regsvr32 vbscript.dll (This registers VB Script with your computer.)
4.Now install iTunes as you normally would by double clicking on the install program and wait for iTunes to finish installing.
5.Type regsvr32 /u vbscript.dll (This unregisters VB Script with your computer.)
Re: "This iPod cannot be used because the required software is not installed."
What else can I do and why is it not working?Try this: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
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I just upgraded to iTunes 11 and now I get a "itunes cannot connect with this ........ Could not allocate a resource. Happens with both ipad and iPhone. Any thoughts on how to resolve this issue?
Same for me with Iphone 5 and IOS 7 on mac pro. Install ITunes 11.1 and after reboot nothing work. Work only with Mac Pro in safe mode.
I have uninstalled Wi-fi-sync1.0 app from MacPro and Itunes sync well with iphone.
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