HT204074 i have lost allot of audiobooks, that i have paid for. How will i get them back? If not, will i get my money back?
i have lost allot of audibooks, how will i get them back? and if not, will i get my money back for them?
Lost?
How did you lose them?
Did you fail to backup your audiobooks?
They should only be where you put them.
Please explain.
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I have paid for an iPad magazine subscription, but I can not see all the pages of the first issue I just got. All I'm getting is the free preview. I contacted the magazine publisher, IPC, who said to contact Itunes, where I do not see an answer.
You can contact iTunes Store Support here.
https://getsupport.apple.com/Issues.action
Click on Purchases, billing and redemption to get started. Are you sure that you actually downloaded the magazine? I have a subscription to one magazine and I choose to download the magazines on my own rather than automatically. -
thought that iMovie/iphoto/garageband were free but i received an email confirming that i bought these program. how can i get my money back?
The question is ... Did you buy them, accidentally or otherwise? They are all part of iLife, the latest version of which is iLife 11.
iMovie/Garage band can all be bought through the App store as separate programs; iPhoto is a free update. -
TS4006 My find my I phone services have been disabled how do I turn them back on
My find my I phone services have been disabled how do I turn them back on
Try resetting the password at http://iforgot.apple.com/. After resetting it you will need to update the settings on the phone as explained here: http://support.apple.com/kb/TS2446. If resetting the password doesn't fix things you'll have to contact iTunes store support for assistance: http://www.apple.com/emea/support/itunes/contact.html.
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HT3702 I been charge for app that I didn't order how can I get my money back ??
I been charge for apps that I never order , how can I get my money back ?
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
If its not in your purchase history, you should report it to your credit card company instead. -
when I backed up my phone I lost the ringtones that I purchased how do I retrieve them?
Have a look here... Here-
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I went to make a call this morning and all my contacts have disappeareed, how do i get them back? This is my first iphone (4s) and i only just entered them all manually 4 days ago! Please help me!
I entered them directly into my phone. Two days ago, I plugged it into my mac and synced it with itunes, but i didn't sync the contacts and they were still in there after.
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my laptop broke had to get a new on had like 60 songs how can i get them back i sould not have to pay again????? please answer my ?
http://support.apple.com/kb/HT2519
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I downloaded ipad apps instead of ipod apps that i paid for . How do I get refunded for these
To report an issue with a purchase (request a refund), follow these steps:
• Open iTunes. If you are already signed in, skip to step 4.
• Choose Store > Sign in.
• Enter your account name and password, then click the Sign In button.
• Choose Store > View My Account
• Click the Purchase History button
• Click the Report a Problem button at the bottom of your purchase history
• Click the arrow next to the purchase with which you want to report an issue
• Click the Report a Problem link next to the item with which you wish to report an issue
• Click the Problem menu
• Choose the option that best describes the issue. If none of the options match your issue, choose "My concern isn't listed here."
• Write comments about the issue (optional).
• Click the Submit button -
I googled Firefox and tried to download the version I was using and it again downloaded this new version.
I have no Firefox to use!
Is there a way to get the 3.6 version back?Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer you can get Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html -
I purchased ringtones from i tunes on my i phone 5, and when i hooked it up to my laptop at home i lost my ringtones. i can go to i tunes and see them but i cant figure out how to get them to my phone. any ideas?
You can re-download the ringtone but it will not be free like apps.
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Has anyone had problems today downloading the Express newspaper
~7 days ago I began having the same problem on both my Iphones. Anytime I attempt to install updates using "Update All", in the past, the App Store would simply skip over the applications for which I need to purchase discounted updates (with a cancel press) and continue installing the free updates.
Now, the phone displays the, "You cannot .... " message immediately and stops ALL THE INSTALLATIONS then kicks me back out to the mainspring board.
The only way to circumvent this is to go back into the App Store and download each free update one-by-one, a process which is both frustrating and time consuming as I'm still on 5.1.1 and the App Store closes then kicks you back to Springboard after each update button push.
Does anyone have any ideas if this was a policy change on Apple's part and how to circumvent it without de-installing the umpteen number of apps I have? -
I have lost all my movies, t.v.shows and music, how do I get them back
My computer shot down a couple of times, so I went to have it repaired. The technician needed to reboot the whole system so he save my movies, t.v. shows, apps, music and all on another harddrive. While he was at it I requested to have him installed the new window version Windows 7 Professionnel. Since that awful idea of mine, not only can I not watched or have acces to my movies, t.v. shows, music etc. now the system is telling me there is an incompatibility with windows and Itune, but before this I upgraded Itunes to version 10.06 something, so now the movies that I download work alright they just don't have sound anymore. I can listen and play with my games and all and the sound is fantastic but I soon as I use Itunes, I hear silence and it freezes all the time. I am ****** at Itunes for not being able to help me out, everytime I tried to have contact with a technician I also hear silence, ain't that a kick in the butt. So can anyone out there help me, I have tried many things suggested by people that had the same problem but to no vail, nothing works. I am also wondering about my 300 movies and 400 songs that I have paid for, what will Itunes do to help me out?
Thank you for all your help,
R. S. MoMoI have read a lot of suggestions concerning my problem, the thing is I don't have the option of Re-downloading and in the file menu when I get my library options I don't even have the option of backing up my movie, music, apps, and I don'tt have the Purchased option under my quick links for some unknown reason. Open itunes store Click "Purchased" under "Quick Links", simply does not work for me. I certainly would like to contact itunes support who would kindly granted me a one time re-download of my purchased music. But then don't answer my cry for help, so again I am stuck with nothing after I bought over 1000.00 dollars worth of movies, music, apps and I don' t have acces to any of it. Thank you Apple for making me feel like a valued customer,
Thank you all for your help but it just doesn't work 4 m2.
Labellaescrima -
I recently updated my ipad and then I connected with my computer for sync, not realising that I had a new version of itunes with none of my apps. Now I have lost all of the apps and books etc, that I had prurchased. How do I get them back?
As long as the apps and ibooks are still available in the store, and you use the same iTunes account as you originally used to buy them, then you should be able to re-download them for free : http://support.apple.com/kb/HT2519
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My iTunes Match automatically charged me for a second year when the first year finished. In spite of that, I have lost all of my playlists on my iPhone. How can I get them back?
Hi,
No need to post three times!
Is iTunes Match still turned on on your iPhone? If not, you need to turn it back on.
If it is still on, go to settings, music app and turn off match- sign out of iTunes Store. Reboot iPhone, sign back into iTunes and turn on match. Poem music app. Does this help?
jim
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