HT204088 I am getting charged 9.90 for candy crush saga lives instead of .99
I am getting charged 9.90 for candy crush saga lives instead of .99/?? HELP, it keeps charging me now like daily and I am not even playing the game!
You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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HT204088 Hi am getting charged every month for this app what do i do?
Am getting charged every month for this app wich i didnt authorise
Hey Klod69!
It sounds like you may need to report an issue with these purchases:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for using the Apple Support Communities!
Cheers,
Braden -
HT204088 I'm getting charge 3 times for one purchase
my bank account is getting 3 differing charges for one purchase
Try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, and the select Purchases, Billing & Redemption
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why did i get charged three times for the same purchase? is it because i use my apple id on three devices.. two iphones, and ipad... and and macbook geez apple i support you enough can i just pay for one copy of the audiobook
These are user-to-user forums, you are not talking to Apple here.
If it was an audiobook then they are one-time only downloads, to get it on your other devices you need to sync it to them and not re-download it oneach. You can try contacting iTunes support and see if they will refund or credit you for the second and third downloads : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
i clicked GIft Song.. next it took me to... password... click billing info... i put in the credit card number .... and my card gets charged Rs 60 for a Rs 15 song... how is this... Second, I do not see the purchase, not it asked me whom to gift the song.
Have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
Were you also charged for the song ? If not then do you get any error messages when trying to gift it ? -
Do you get charged every month for an app?
Does any one know if you get charged every month for an app
Only if the app requires some sort of subscription to some service to function for which there would be a monthly charge. Otherwise you pay only once.
Regards. -
My iphone 5 has just had an update for candy crush and ever since i opened it the screen has been black and I can't get it to do anything what can I do?
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.) Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Delete the App, then reinstall it.
Test the issue after each step. Make sure to quit the app as described before each followup step. -
HT4009 I am being over charge for candy crush, can someone help me with this ?
Hi
I am being over charge for candy crush, can someone please help me with this...? ThanksContact the App's developer to inquire about that. Failing that, you could try here:
http://www.apple.com/support/itunes/contact/ -
I am having trouble getting purchases for candy crush from the iTunes Store, any suggestions ?
The problems being ? Does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (on these forums we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
Candy Crush Saga Charging Double!!!!
Does anyone else have double the charges on Candy Crush Saga? My mother and grandmother have enjoyed it but I have now deleted the app off my IPad. No response back yet from Apple... but I think the game should not even be allowed in the app store if there is such a problem
Any ideals or suggestions out there???Once it occurred to me that I was being overcharged I decided to test it. I upgraded one time only and watched my credit card bill show the amount of $10 or so. A nice 9 dollar overcharge. I went backwards through my card statements and realized that there are a few thousand dollars instead of $100 over the past year and a half. I use iTunes for movie rentals etc and there is zero evidence that someone else has been using my account. This is most certainly an issue exclusive to the candy crush app for me. Customer service has been horrid - they also pretend it's the first they've heard of the issue. I'm not litigious but I'm seriously considering the organization of a class action lawsuit. If anyone is interested in pursuing the matter please let me know.
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I have been playing Candy Crush Saga for a long time, all of a sudden it is blanking out when I ask friends for help to the next level. What can I do to remedy this?
Hello Pepper 46,
It sounds like an app you installed is not functioning correctly. I recommend starting with these steps from the article named:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Restart the app
Close the app and open it again.
Restart your device
Turn the device off and on.
Update your device software and your apps
Update your device to the latest version of iOS.
Update your apps:
Open the App Store and tap Updates.
If updates are available, tap Update All.
If asked, enter your Apple ID password. The updates will download and install.
You might need a Wi-Fi connection to update some apps.
There is additional troubleshooting in the article if this doesn't resolve it.
Thank you for using Apple Support Communities.
Cheers,
Sterling -
I am having trouble with my candy crush saga game. I am not being allowed to purchase more lives, even though the finances are ok.
Aha! I have sorted it.
For those with similar problems, the solution is this:
Macintosh HD > Library > Audio > MIDI Drivers
Then delete DigiDioMidiDriver.plugin -
When I visit websites like reignofgaming.net i always get the candy crush saga opening on my app store and it is really annoying. Tried to contact the support team but did not get much help either.
Settings / Safari / Advanced.
Some websites may not display correctly so you will want to turn Javascript back on once you are finished with that website. -
Ipad will not connect to Facebook on laptop for the Candy Crush Saga game
My new iPad will not "Connect" to Facebook on my laptop. (Is not syncing) Removed and added Candy Crush from iTunes app store
Please click and the link and see if this helps you coz it worked for me ans so I thought it would help.
please do'nt forget to mark as answer if it works enjoy
http://prijeshramani.blogspot.in/2014/03/solution-for-candy-crush-facebook-error .html -
Will my credit card automatically get charged each year for my subscription?
Will my credit card automatically get charged each year to renew my subscription for the Adobe converter or can I just pay one time for a year and then cancel the subscription?
Hi ahickner,
You can certainly turn off auto-renewal for your subscription, so that you're not automatically charged when you subscription expires.
Log in to Adobe.com using your Adobe ID and password.
Click Manage Account.
Find your subscription under Plans & Products, and click Manage.
Turn off Auto-Renewal.
Please let us know if you have additional questions.
Best,
Sara
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