HT204088 I got a charge of $24.99 for i-tunes match. Don't even know what this is?
How do I get this charge reversed, when I don't even know what it's for?
iTunes Match allows you to have all of your music (including what you've copied from CDs) in the cloud so that you can re-download it as/when needed on your various devices : http://support.apple.com/kb/PH2588
If you subcribed to it by mistake then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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HT204088 I got a charge in my creditcard for something I never purchased
I have a charge from the APPLE ITUNES STORE Receipt ID: 24692163040000884749574 for $7.99 on Feb.8, 2013 at 5:26:10 Pm PST in my visa cc ending on 5954 and I have another charge the same day in my Master Card for $9.99. I did purchase an App that date and time with my MC but I never bought anything that day with my Visa for $7.99 could you please review my account because I can't see that purchasein my account history but I can see it in my bank statemente.
Apple is not here. Apple does not answer questions here. This is a user to user support forum. Do not put personal information in your posts here in the ASC.
There is no option to store the information for two credit cards in your iTunes account. So if you have your MasterCard info in iTunes and have legitimate purchases with that card from your iTunes account, then the Visa account most likely has been hacked and you need to take immediate steps with your bank to secure that credit card account.
Are there any family members who have the Visa acocunt information and who can be using it to make purchases with their Apple ID? -
I just got a charge on my card for no reason how do I find out what it's for
Help me
You've checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should see a Purchase History section with a 'see all' link to the right of it which you can click on (the most recent purchase will be above the list).
Or did you have an auto-renewing subscription that was due : http://support.apple.com/kb/HT4098 ?
If you changed your credit card details on your iTunes account then a small temporary store holding charge may have been made to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so. Store holding charge : http://support.apple.com/kb/HT3702 -
HT204088 I'm charged thrice for a single purchase.Kindly let me know what to do??
I'm charged thrice for a single purchase.Kindly let me know what to do??
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes. -
Updating ipod touch to os5.1 got an error message "cannot connect the ipod touch because the pairing record is missing" don't know what this means or how to fix but am stuck, only option is to answer ok and close the error box. Any ideas?
#1
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
#1.1 n/a because the errror message overrides it
#2 see #1
#3 iOS: Device not recognized in iTunes for Mac OS X
But could be caused by #1
#4 Covered by previous ones
#5 Obvious jpegs are photos and thus will not sync as videos. Also see:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
iTunes: Frequently asked questions about viewing and syncing videos
#6 iOS: If you can't back up or restore from a backup in iTunes
First #7 See #6
Second #7 You have so many other problems resolve those first
#8 Resolve other problems first -
I just got iphone 5c and i am not happy with it. It uses to much data and i don't even know how. I can't get the ringtones i want for my contacts.I got it on my free upgrade but i want to take it back and get something else but where i got it they say i can't because i don't have the earbuds and i have serches or them. now i am suck with a phone i don't like at all until my next upgrade. this is very dishearten
1. If you are this unhappy with that phone, and the lost earbuds is the only thing stopping you from taking it back, why do not just buy some earbuds. That way you can get rid of that phone. It all depend upon how much you want to get rid of that phone.
2. Yet if you are stuck with that iPhone, here is something might help you to control the data usage. By design, iPhones do turn off WiFi when they go dormant. So if a download is in progress and so forth when the phone goes dormant, it will switch to use cellular data, if this setting is left on. Therefore, from multi-sources I have learned that if you keep your iPhone connected to a power source, then it will stay connected to the available WiFi. -
I just got an iPod touch 5g for Christmas and last night I was FaceTiming a family member and I noticed my speaker sounded a little wired, like it blew out which I don't even know how I did it! I never have it up full blast! Does the 1 year limited warrenty cover it?
If you are in the US you can see if there is a genius bar by going to http://www.apple.com/retail/geniusbar and then click on Make a Reservation at the top and you can search state, city and see how far they are from you.
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Hi guys, i have bought a jalil break iphone 4 and i don't even know can't do the update, so anyone got idea to fix it up? thank you.
franciskhor wrote:
Hi guys, i have bought a jalil break iphone 4 ...
You will need to look elsewhere
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
Hello, I have a charge on my Discover card for $116.86 and I do not know what it is for. Can I get more information on it please. The info in the statement is MHDBQJ1Z3G-0
Please be aware that you are not communicating with Apple when you post in these forums. These are user-to-user support forums, so in almost all cases the only people who will reply to your posts are, like me, your fellow users.
If it's a charge though your iTunes Store account, it should be reflected in your Purchase History:
http://support.apple.com/kb/HT4098
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly or your credit card number has been stolen and used by someone else in another iTunes Store account rather than an unauthorized purchase through your account. In either case it will be up to your bank to handle.
Regards. -
Umm, i got something and i dont even know what it is for!
Hello
I need help. I bought Smoke ipod nano Starter Kit, and i got a part that i odnt even know what it is for! It a ball, that has 2 wires o each side. it can Strecht, and both end are for has a 3.5 mm jack 9or wathever they are call, hthe same end then the Earphones)
I put it in my ipod (plug it)and into the speakers. Nothong Happen.
Its 82 cm long, it tirls in the ball...sorry i got no pic, this computer does not support SD cards...
Have any Clue what it is?
Chrisdoes the cable look like this? the yes, you connect it to the back of the stereo (the av conection kit has a cable like this but its not retractable.) http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=11041 21
iPods- 4gb Balck Nano, 60gb Black 5g}{Black Moto Razr}{PSP}{iPod Radio Remote Windows XP <img src="http://www.filehigh.com/serve/1/6566.gif"align="right"</span> -
I tried to order a book on iphoto but got the following message from Apple : "the file contains text with drop shadows. As a result Apple is unable to process your order" Does anyone know what this means and how to fix it? Thanks!!
Hello Katiebell62
Check out the troubleshooting steps to try and resolve your issue with purchasing a book through iPhoto.
iPhoto: Difficulty submitting a book, card, or calendar order
http://support.apple.com/kb/TS2516
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I want be refund my money, i thought Rdio set up apple clients with their link, they charge me $14.99, for subscription I don't even know about it, because they said apsis free! Just sign with your apple ID.when I did they charge me the for subscription,I need refund I don't want and like Rdio.
https://discussions.apple.com/thread/4797968?tstart=0
No need to double-post.
Regards. -
I ran a apple test and got a error code 4mot/1/40000003:hdd-1376 does anyone know what this is thanks
Buy a new drive and replace the old one. While the old one is still working (if it is) I would quickly make a bootable backup to an external drive if you have one, assuming you have no extant backup.
Clone using Restore Option of Disk Utility
Open Disk Utility from the Utilities folder.
Select the destination volume from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the destination volume from the left side list and drag it to the Destination entry field.
Select the source volume from the left side list and drag it to the Source entry field.
Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
You will find suitable replacement drives at OWC.
They may also have a video tutorial. Or you may find a written tutorial at ifixit.com. Also may find one by Googling for it. -
Got an invitation to be entitled for complete membership but my account won't recognise this
Got an invitation from Adobe entitled for complete membership but my account won't recognise this and it is still the free trial membership. What do I do?
Were you able to successfully accept the invitation? I have checked your account and wasnt able to find any active Creative Cloud Subscription. Please check with the Admin of your Team to get a confirmation.
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Hi i have charge by an app for multiple times for renewal, every week it with charge me for $2.95 for something i have long ago,
I really need some help to see how can i get my money back.There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
In terms of a refund, all purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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