HT204088 I recently tried to download oblivion but i could not as my device was full but i have been charged

I recently tried to download oblivion but my device was full and the download did not work I appear to have been charged but I could not see the film as it said it was deleted
The film never got to my device

If this was a purchase, not a rental, clear enough space on the device so that the movie will fit, then look under the Store menu in iTunes for the "Check for available downloads" command and select that. You may find the movie there to be downloaded. If not, check the Purchases area of the iTunes Store and you may be able to download the movie there:
http://support.apple.com/kb/ht2519
If not, go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to the iTunes Store.
Regards.

Similar Messages

I lost my photo album pictures, trying to locate them ,but I have been unsuccessful in doing so, it gives me the option to switch albums ,but there is only the second album showing that I had to recreate.

I lost my photo album pictures, trying to locate them ,but I have been unsuccessful in doing so, it gives me the option to switch albums ,but there is only the second album showing that I had to recreate.

Post in iPhoto forums.

I was downloading some songs when I lost my internet connection. There is no sign that these songs reached my iTunes but i have been charged for these songs anyway. What should I do?

I was downloading some songs when I lost my internet connection. There is no sign that these songs reached my iTunes but i have been charged for these songs anyway. What should I do?

It's possible that the message you got was to update the AirPort Express Base Station's (AX) firmware...and that something might have gone wrong during the upgrade.
Let's start by performing a "factory default" reset on the AX to get it back to it's original "out-of-the-box" condition.
Then, let's set it up to work with your cable modem...
AirPort Express Base Station Setup (AX) w/High-Speed Cable Modem
Modem/Router Power ReCycling (optional)
- Power-off the Cable modem, AX, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
- Power-on the Cable modem; Wait at least 30 minutes.
- Power-on the AX; Wait at least 5 minutes.
- Power-on the computer(s)
Setup the AX
With the network components powered down, set up the AX, using the AirPort Admin Utility, either connect to the AX's wireless network or connect your computer directly (using an Ethernet cable) to the Ethernet port of the AX, and then, try these settings:
AirPort tab
- Base Station Name: <whatever you wish or use the default>
- AirPort Network Name: <whatever you wish or use the default>
- Create a closed network (unchecked)
- Wireless Security: Not enabled
- Channel: Automatic
- Mode: 802.11b/g Compatible
Internet tab
- Connect Using: Ethernet
- Configure: Using DHCP
- WAN Ethernet Port: Automatic
Network tab
- Distribute IP addresses (checked)
- Share a single IP address (using DHCP & NAT) (enabled)
Do not, at this point, set up any security (i.e., WEP/WPA encryption, closed network, etc.) to first make sure the AX is operating properly. Try to access the Internet wirelessly with your MacBook. If you're successful, go ahead and add any security features you wish.

HT4009 I didn't receive my in app purchase of extra stars, but I have been charged for it!

Using the Egg vs Chicken app yesterday I tried to purchased a bucket of stars in the app for $15.99, however, the stars didn't appear but I have been charged for them, twice! How do I go about getting a refund or getting the stars?

Does the app have an IAP download option, and/or is there any help on the developer's website ?
If not then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT203167 I am trying to download songs onto my PC it gets to about 85% download then my computer crashes. When I look in my account I have been charged for the items but it has not downloaded and there are no available downloads??

I am trying to download songs onto my PC it gets to about 85% downloaded and then freezes I have to turn off and restart but then I have been charged for the item but it is not available in my downloads can anyone help?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

I recently tried to download two movies. Would not complete download. Movies were removed from que, however, the Ipade now shows 10MB of "Other" content that I cannot delete. Any suggestions?

Tried to download two movies. Neither was successful. Apple removed them from download que and reimbursed cost. Now I have 10MB of "Other" content that I cannot delete. There are NO movies listed on the Ipad or Itunes to delete. Any suggestions?

To Scxy1234: I also don't know why my paste special options only had 3 choices excluding "device independent bitmap'
To Steve Fan: I created the new second user account in my window 8. It was set as a standard account, not as administrator account as my first original user account. Specifically, i used the same email address with this forum account's to
create this second user account. It means that the second user account in my laptop also was a Microsoft account.
Can you guess what happened after i had logged in to the second user account? I opened some random websites by firefox, copied and pasted all text and pictures on these websites into a word document and onenote successfully without any problems!!!!
I saved this word document and exported this onenote section to a Usb. After that, i switched from second standard user account to my window administrator account and opened the two files which were saved to Usb previously. They were opened and displayed
normally as the same as what i previously had seen in the second user account, i.e. pasted text and pictures were displayed normally. However, when i opened the same web address again to copy the same text and pictures to word and onenote, there were only
text lines pasted successfully, excluding pictures! This old strange problem happened again when using original administrator account for logging in window. In contrast, when using the second standard user account to log in window, copying and pasting text
and online pictures of Microsoft office worked normally.
I truly don't figure out the reason(s) caused this strange problem. I think my case is a special case because i tried all solutions other people had tried but nothing worked.
Please help me!
p/s: when i logged in the second standard user account, i opened the paste special options in word and there were only 3 choices under paste special options, excluding "device independent bitmap"

I am trying to download Skype but it has been on "waiting" since. I have checked my connection and all is working perfectly. Can anyone help?

I am trying to download Skype on iPad but it has been on "waiting" since. I have checked my connection and all is working perfectly. Can anyone help?

Thanks Diavonex. This worked perfectly

My old (1st gen) iPad suddenly doesn't start up, it hasn't been used but I have been charging it for 3 hours and still nothing

since getting the 'new' ipad, my old one hasn't been used. I tried it early today and it does nothing. It has been on a charge for a few hours now, the apple logo screen blinks occasionally but that is still all it will do? Is this normal and will eventually work or is something wrong with it?

Maybe it has taken umbrage at being dwarfed by the new model!
Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe!

HT203167 my daughter has bought coins for a game called design but i have been charged twice and she has never received any coins for the game?

My daughter bought coins for design game but never received them is there. Phone number for UK the money has came of my account

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT4009 My in app purchase hasnt worked, but i have been charged the ammount? Who do i speak to or what do i do?

Why hasnt my in app purchase worked?
Who do i speak to to fix this?

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

We have a ipod and iphone 4 when we try to do software updates this message comes up'cannot be updated at this time because the software server could not be contacted or tenporarilly unavailable .' we have tried over 3-4 weeks but still come up the same

we are getting a message ,'the ipod cannot be updated at this time because the ipod software update server could not be contacted or is temporarilly unavailable ' . we have been trying for 3-4 weeks now same same ?

Try turning off the Firewall.
System Preferences / Security - Firewall.
or System Preferences / Sharing - Firewall.

I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone. I am trying to download apps but it say I need to update to 4.3 but it won't let me update. I have the most recent itunes. any idea why?

I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone. I am trying to download apps but it say I need to update to 4.3 but it won't let me update. I have the most recent itunes. any idea why? I saw a thread saying to purchase the newest software (that was posted a few years ago) I paid 4.95 for the software and it's still saying it can't be updated. Am I just SOL??

The 1G iPod can only go as high as 3.1.3. The 1G does not have an internal speaker or volume buttons on the upper left edge.
Identifying iPod models
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version.

I am trying to download itunes but half screen is a internet screen with no internet page. Can someone help me?

Trying to download itunes but half screen is a internet screen without internet. Help me please.

The iTunes, QuickTime and Safari downloads pages have been cranky in recent days.
Do you have a different web browser installed on your system? If so, try visting the download page using that different browser. Do the download controls appear for you now?

I have an iphone 3 and im trying to download apps but it wont let me says i need 4.4 or later but my itunes is on 11

i have an iphone 3 and im trying to download apps but it wont let me says i need 4.4 or later but my itunes is on 11

It's not referencing your iTunes version. It's referencing your device's iOS version. An iPhone 3G has a maximum iOS of 4.2.1. If an app requires an iOS higher than that, it will not work on your iPhone 3G.

I have just purchased photoshop elements and premiere package. I tried to download them but it tells me the serial numbers are inapplicable. I notice the platform says windows and I am using a mac book pro. It didn't give me an option when purchasing. wh

I purchased Photoshop Elements and Premiere package today. I have been trying to download them but it tells me the serial numbers are inapplicable. I am using a mac book pro and I have just noticed that the platform in my receipt says 'win" . I don't remember being given an option for mac or windows when purchasing. what can i do now?

Return, cancel, or exchange an Adobe order

HT204088 I recently tried to download oblivion but i could not as my device was full but i have been charged

Similar Messages

Maybe you are looking for