HT204088 Where do rentals show up? They are not in my purchase history.

Where do rentals show up? They are not in my purchase history.

Welcome to the Apple community.
It depends upon which device you rented them on where they will show up. If you rented them on an iPad for example they should appear in your video app, on the computer they will appear in the iTunes application.
Rentals made recently, may not show immediately in your purchase history, sometimes they can take a few hours or even a day or two.

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I recently had to get a new computer, my list of audible books is there but can't open because original file cannot be found. how do I find them or redownload them when they are not in my purchased list anymore?

I recently had to purchase a new computer, after doing so I no longer can open my audible books. the list is there, but I get an error message telling me that the original file cannot be found. How can I redownload them when they are not in my purchased list anymore when I go to the Apple Store??

Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

I have missing songs that i purchased on my old iphone. they are not in my purchased folder. but in itunes store when i look the song up, it has the purchased logo next to it.... but no way to download it

i have missing songs that i purchased on my old iphone. they are not in my purchased folder. but in itunes store when i look the song up, it has the purchased logo next to it.... but no way to download it

If the songs are still on your ipod, make sure autosync is disabled in iTunes on your computer, connect and right click on it in the device list, then choose "transfer purchases" to copy all bought media and apps from your ipod to your computer.
If the songs are not on your computer and got deleted from your ipod as well, you can't get them back, unless you have a backup of your iTunes library as part of your computer backup.

After restoring my iMac to factory settings it doesn't allow me to get iPhoto, iMovies and pages, which i had from the os x update. anyone knows how to recover them, as they are not on the purchased items? thanks

after restoring my iMac to factory settings it doesn't allow me to get iPhoto, iMovies and pages, which i had from the os x update. anyone knows how to recover them, as they are not on the purchased items? thanks

From your backup.

I have downloaded 2 movies from itunes to my ipad, but they are not showing up on itunes. where are they? how can i find them?

I have downloaded 2 movies from itunes to my ipad 2, but they are not showing up in itunes. where can i find them?

Tap the Videos app and tap the movies button at the top of the page.
The iTunes app on your iPad is just a conduit to the iTunes Store. To play your purchases, use the iPod app or the Videos app.

HT1657 I have rented two movies on my laptop and they will not completely download..it shows that they are theere but when i try to watch them on my laptop or my ipad it wont open up???? help

I have rented two movies on my laptop and they will not completely download..it shows that they are theere but when i try to watch them on my laptop or my ipad it wont open up???? help

Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

HT4928 my purchased apps do not show up on my mac book but they do if i log in on my iPad,they are not hidden either, why is this?

I have purchased loads of apps on my Ipad including pages and numbers, I want to use then on my new mac book pro so i logged in to my app store account and none of the apps I can access on my ipad show up in my "purchased" area. they are not hidden under my account settings either, how do i get them on my mac book, I have logged in to the app store via my ipad and theey are all on there, am I being a dumb fool? this is the first Macbook i have ever owned and dont know my way around, any help please!?

Welcome to the Apple Support Communities
Apps for the Mac and apps for the iPad are different and they can't be installed on the other one. Also, the iPad apps you purchased are on the App Store, and the Mac apps you purchase are on the Mac App Store, so you can't get your iPad apps on the Mac App Store.
In your case, you have to buy Numbers and Pages for Mac on the Mac App Store, because OS X and iOS are different operating systems

HT204150 I can't get my contacts back on my phone from my icloud. It's up and running and I have already turned on the contacts. The icloud online shows that I still have all of my contacts but they are not popping up on my phone.

I had my mom on my icloud through a different phone for the longest time and just took it off her phone today. Now all of my contacts have been erased from my phone. I went on the icloud online and it is showing that my contacts are still there, but they are not on my phone. I need help!!!

Go to Settings>iCloud and confirm that you are signed into the account that contains you conacts and that the contacts setting is turned on. Also open the contacts app and tap Groups (if you have this setting at the top) and make sure all your contacts groups are checked.
If they still don't appear, go to Settings>iCloud, turn Contacts off, choose Delete from My iPhone when prompted (they will still be in iCloud), then turn Contacts on again.
If they still don't appear, force-close the Contacts app and reset your phone: double-tap the home button, locate Contacts, swipe up on the image above the app icon to close it, tap the home button again. Then hold the power and home buttons at the same time until you see the Apple logo, then release and wait for it to restart. Then check your contacts again.

I am trying to transfer my movies (mp4 files) to my IPad, but they are not showing up on the IPad. I have 13 movies showing on my IPad that they are in ICloud. I've sync'd the movies I want to the IPad, but only one is showing under the "movies" folder. ?

I have been trying to transfer some different movies from my PC to my IPad, but they are not showing in the "movie" folder. I have sync'd the movies (these are mp4 files) that I wanted transfered, but only one is showing in the folder. There are 13 other movies in the folder that have the ICloud symbol in the corner of their picture. I understand that I can pull those movies from ICloud any time I want to watch them, but I want to watch the ones that I've just sync'd with my IPad. How do I find them? After I checked the movies I wanted, I "applied" them and watched it sync and copy the wanted movies to my IPad. Now what? Thanks.

There are some good programs that you could use to convert the format, Handbrake or Mpegstreamclip are two good free ones. Convert them to MP4 and then try importing them again.

I purchased a bunch of songs on my iPhone but they are not showing up on it my computer.

I purchased a bunch of songs recently on my iPhone but they are not showing up in iTunes on my computer. They have always shown up in the past but these few haven't. I usually do a manual upload and backup of my phone, as opposed to doing it via icloud.
In the meantime, I went to the purchases for my account and see that they are listed there and I hit "report a problem". But it doesn't even ask me what the problem is....
Is there anything else I can do?

Go to View->Account and verify you're logged into the same AppleID as the iPhone
Then go to iTunes->Preferences->Store and verify that "Show iTunes in the Cloud purchases" is checked.

HT201272 I downloaded sveral ringtones and they are not showing up in my purchased items. I had to wipe out my phone so they are not on there anymore. Please, any advice would be appreciated!

I recently had to wipe out my phone and lost everything! I have been able to recover all apps, pics, songs. Lost alot of my contacts due to me not backing up my info to icloud more often. (my mistake) However, I cant find any of my purchased ringtones. They are not showing up in my purchase history on itunes either. I do have the receipts for all of them tho.
Any advice or info would be greatly appreciated!

Ringtones are currently a one-time only download, they won't appear under the Purchased tab nor in the cloud. Have you got copies of them in the Tones section of your computer's iTunes library or in the backup of your downloads that you can use to re-sync them to your phone ? If not, and they are still in the store, then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption

HT201077 After updating my iPhone4s to the lastest update my photostream stopped updated onto my comuter. From my phone it looks like pictures have been moved into the photostream folder... but they are not showing up on my computer. Help!

After updating my iPhone4s to the lastest update my photostream stopped updated onto my comuter. From my phone it looks like pictures have been moved into the photostream folder... but they are not showing up on my computer. Help!
I have signed out then back into the cloud. I have comfirmed location of the photostream folder. I have have even restored settings on my phone. any ideas on what I can do to get it working again? or do I have to accept defect, and manually save my photos?

There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it.

HT203164 I have purchased several books on tape via my computer and now want to sync them to my ipod....I can't find the appropriate buttons to do that. Also though I have receipts for books purchased they are not showing up on my Itune purchased list.

I have purcase several audio books via Itunes and they are on my computer however I have been unable to figure out how to transfer (sync??) them to my Ipod. Also I have receipts for several Itune audio books but they are not showing up on my purchased list. Help!!!

lizdance40, audio books are NOT available for redownload. Books with words areavailable for redownload.
See:
http://www.tuaw.com/2013/04/03/audiobooks-are-not-backed-up-by-icloud-can-only-b e-downloaded-o/
In the future please do not post incorrect information
lizdance40 wrote:
If iTunes still carries the books, they ARE available to download from the cloud, either to the computer or your iPod Touch directly.
Open iBooks on the device and tap on 'purchased'.
download.
iTunes does not garentee to carry a book forever, a serious flaw. If you can't find the book in iTunes anymore and didn't keep it on the computer, or backed up, it may be gone.
To add audio books to the iPod;
you have to check the box at the bottom section of the Books screen that says, "sync audio books"

I recently deleted two albums off of my iphone via itunes but, they are still showing up on my phone, they are not albums that i have purchased through itunes, can someone help me figure out how to delete them please?

I recently deleted two albums off of my phone using itunes, but when i went back onto my phone, they were still there and playable. they are not songs that I have purchased via itunes so can someone please help me figure out what is wrong so that i can fix the problem

Hi, Abril_Perez17.
This may be related to a new feature embedded in iOS7 that shows all purchased music by default. Go to Settings > Music, then turn off Show All Music. See if the issue ceases once the feature has been disabled. This information is located on page 63 of the user guide below.
iPhone User Guide
Regards,
Jason H.

I have installed Itunes 10.5 on my PC and I have turned photostream on on my Ipad2 and Iphone. The photos sync fine but they are not showing up on my PC. What's the problem?

I have installed Itunes 10.5 on my PC and I have turned photostream on on my Ipad2 and Iphone. The photos sync fine but they are not showing up on my PC. What's the problem? I can see my photos on my ipad and Iphone. I want to be able to see them on my PC when I take pictures from my Iphone and Ipad. How do I see Photostream on my PC?

You have to install the iCloud control panel for windows, then sign in with you apple ID, and check what you want to sync.
link: http://support.apple.com/kb/DL1455

HT204088 Where do rentals show up? They are not in my purchase history.

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