HT204370 I was downloading a movie and it came with extras but the extras wont download. How do i fix it?

I really would like this fixed as soon as possible. I dont want to waste my money I spent.

Store > Check for Available Downloads... will usually do it if the initial download never completed.
Otherwise go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If you still have no luck contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

Similar Messages

  • HT4718 I had a copy of Mountain Lion on my late 2008 MacBook Pro, having replaced Lion which it came with. But the drive,crashed, so I replaced the drive and reinstalled Lion from the original disks I had. How do I get another copy of Mountain Lion?

    I had a copy of Mountain Lion on my late 2008 MacBook Pro, having replaced Lion which it came with. But the drive crashed, so I replaced the drive and reinstalled Lion from the original disks I had. How do I get another copy of Mountain Lion?

    A 2008 Mac won't have originally shipped with Lion. You need to install 10.6.8 on the computer, log into the Mac App Store with the Apple ID you used to purchase Mountain Lion, click on the Purchases tab, and download it.
    (121465)

  • So when i try and install it it givs me the error code 205, how do i fix it

    so when i try and install it it givs me the error code 205, how do i fix it

    Hi 123jasen,
    I believe you are trying to download the Creative Cloud.
    Please refer to the thread and help document below to where this issue stands resolved:
    1. Re: Installing Creative Cloud-Error 205
    2. Error downloading Creative Cloud applications
    Regards,
    Sheena

  • I've downloaded the entire software(the free trial) but now it wont open. how do I fix this?

    I've downloaded the entire software(the free trial) but now it wont open. how do I fix this?

    You can although did it not also identify a troubleshooting document for you to use?  The package for support option will simply make the installation log available for Adobe employees to review.  If you would like to respond with your token number I would be happy to look at the log file.
    Alternately you can follow the directions listed in Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.  This is exactly the same process which I would use to review your installation log.

  • I got my ipod stolen and i got it back but the password is changed how do i get into it

    i got my ipod stolen and i got it back but the password is changed how do i get into it

    iPod touch User Guide (For iOS 4.3 Software)

  • I just bought a apple tv, i was watching a move and i had to re start the move several times because it would stop in the middle of the movie? does anyone know what to do about it?

    I juar bought an apple tv. I was watching a movie and it stopped several times. I had to re-start it again and again. Does anyone knows why and how can I correct it?

    Welcome to the Apple Community.
    The first thing to check would be your internet download speed, you can do this atwww.speedtest.net.
    1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.

  • All my downloaded(digital copy) movies will no longer play in itunes, i get a black screen, and no sound, but the time keeps going. how can i fix this?

    All my downloaded (digital copies from dvds) won't play in itunes. I get a black screen and no sound, but the time keeps moving. How do i fix this?

    Hi 22chill,
    I recommend that we delete and re-download the movie from your purchase history:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Thanks,
    Matt M.

  • I tried downloading Adoboe Photoshop CC and it says: Installation succeeded but a patch failed. How do I fix this?

    Let me explain. I have an HP 2000 series laptop running Windows 7 Home premium with a 500gb hard drive. I currently have Adobe Photoshop CS4 on my computer but I uninstalled it first before downloading the trial of CC. I figured when my 30 day Photoshop CC trial was over I could go back and download CS4 with the CD again. I just wanted to try CC to see how different it was from CS4 and for some reason when I install it gets to 99% and when it finally reaches that 100% the error message comes up "Installation succeeded but patch failed." I have tried to hit the retry button a number of times and each time it still gives me the same error message. I tried restarting my laptop to see if this would fix the issue and it did not. What does this "patch failed" error mean and how do I fix this so I can download my adobe photshop CC trial?

    Yeah for some odd reason out of no wear i am able to successfully download everything. Ill be honest i couldn't download everything properly while watching Netflix. ha Weird. But yea i just got Photoshop and flash to download fine! so thats awesome thank you for the tip i will be sure to add that next time i have a problem thank you!

  • TS3694 Error 3194 came up on my iPhone5 after trying to install the new software. It said my phone was in recovery mode and needed to be restored but the restoration wouldn't work. Updated my PC and tried again.

    Error 3194 on iPhone 5 after plugging into PC laptop and trying to install new software. Told it was in recovery mode and to restore iPhone.

    Alannah77 wrote:
    Error 3194 ...
    Please see the  More Like This  section on the right.

  • I erased my macbook air and reinstalled the disc that came with it, but now iTunes wont find my iphone. What should I do?

    I erased my macbook air because it was running really slow (it didn't resolve the problem). I reinstalled the disc that came with it (Mac OS X 10.6.8), but now iTunes cant find my iphone. I need to back up my data from my iphone 4s to my computer so I can transfer the info to my iphone 5. Can anyone help?
    Stephanie

    Don't know if ubuntu had repartition everything but you could try pressing F11 repeatley after power on button is pressed.
    Sorry because of different timezone I might not be able to help/reply you right away.IF that happens I deeply apologize!
    **Click the White thumb if you like the answer.**
    **Please mark Accept As Solution if it solves your problem and only solves your problem, if you have any more questions please ask, this also helps others to solve related issues.**
    Feel yourself like home here, we are all happy to help, if you have an question reply or start a topic or pm me or an expert.

  • I accidentally bought a video for the SD and HD version, one version downloaded but the other won't, how do I fix this?

    Ok so I wanted to buy this movie, I accidentally bought the SD and HD version. One version loaded but now the other one won't. I tried turning my phone off and restarting it, that didn't help. I put my password in and that didn't help. All it says is that it is waiting to download. Each time I go into the iTunes Store it asks for my password. It is very frustrating because I can't even delete the video from downloading. Can anyone help?

    From the Store menu, select
              Check for Unfinished Downloads...

  • I have "show a blank page" selected but since I've downloaded the latest version it always restarts with whatever pages and tabs I had open in the previous session. How do I fix this?

    I have just reloaded and no difference

    If you do not use "Show my windows and tabs from last time" then make sure that Firefox closes properly to prevent session restore from reopening a possibly crashed session.
    See "Hang at exit":
    * http://kb.mozillazine.org/Firefox_hangs
    * https://support.mozilla.com/kb/Firefox+hangs

  • I have a major problems with foxfire bugs/ glitches on my windows XP and with windows vista. I cannot get to sties it wont let me get through. I am frustrated and tried deleting cookies still have the same problem. How do I fix this?

    I try to go to my Hotmail email and it wont let me go through. so I deleted cookies and still the same issue with my home page. It will not go to home page it just goes to a blank page. I do not want to constantly deal with this problem. You have bugs and everything else in this browser. Please work out the bugs.
    Thanks

    That may be an incompatibility between Hotmail and Firefox 10.
    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    *Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode

  • My Back and Forward buttons are present but do not work. How do it fix?

    I have tried several fixes to no avail. The buttons worked until recently. Not sure when exactly they stopped.

    Back/Forward Home don't work in 7.0.1 due to '''network.http.max-connection'''s being upped to 256, reduce back down to 32.
    *https://support.mozilla.com/questions/889087
    Back button problems -- right-click on tab for tab history, or hold a couple of seconds for tab history, or install an extension
    * "'''Back/forward dropmarker'''" Extension<br>https://addons.mozilla.org/firefox/addon/backforward-dropmarker/
    Extensions that may '''interfere with Back Button''', and these are already listed in [http://kb.mozillazine.org/Problematic_extensions Problematic extensions] for other reasons
    *McAfee Site Advisor see [https://support.mozilla.com/questions/805964 805964] (update perhaps 3rd week July 2011)
    *Yahoo Toolbar (https://support.mozilla.com/questions/845691)
    Back/Forward: navigation/buttons are disabled -- http://kb.mozillazine.org/Locked_or_damaged_places.sqlite
    Back/Forward: buttons missing -- http://kb.mozillazine.org/Corrupt_localstore.rdf
    see more complete answer in https://support.mozilla.com/questions/851574

  • Laptop will charge and turn on, but the screen is white, how can i fix this?

    can anyone help me????? my macbook pro will turn on and charge, but i can not get to the blue screen,  all my laptop does is turn on and a gray screen comes up with the apple in the middle and a circle at the bottom of the page, but that is all it does.   can someone please help me?

    Hi k,
    Try a Safe Boot:
    http://support.apple.com/kb/HT1455
    http://support.apple.com/kb/HT1564
    Gray screen at startup:
    http://support.apple.com/kb/TS2570

Maybe you are looking for