HT2311 I cannot open the download for iTunes, it seems to be frozen. I get that small screen with the read first and the installer and it doesn't respond to my clicking

trying to download and install iTunes 11 and though it downloads I cannot open it, seems to be frozen, thoughts?

Many thanks diesel. I cannot remember ever having an administrator password. Looks like I shall have to do a restore on my PC and not bother with the updates. Or maybe I could find my password from somewhere ? When I went into control panel I found a box with administrator and my name and it said password protected so I must have had one at some time. Any ideas on how I could find it ? Many thanks anyway. I always use a password to sign on but obviously that is not it. Eileen

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HT4059 i have a pc cannot open ibooks downloaded to itunes on my computer please help

i have a pc windows 7 , cannot open ibooks downloaded to itunes on my computer. Can anyone please help. Audio books are OK.

iBooks only work on iOS devices.

HT5557 I cannot open an iBook on my iphone where it was purchased. There is a button with a square next to the book. Can anyone help?

I cannot open an iBook on my iphone where it was purchased. There is a button with a square next to the book. Can anyone help?

Hi bellenyc,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
I hope this information helps ....
Have a great day!
- Judy

My iphone 5 is not syncing with my laptop and windows 8. cant find an itunes app for my laptop. is there something i can get that will help with this

My iphone 5 is not syncing with my laptop and windows 8. cant find an itunes app for my laptop. is there something i can get that will help with this?

Lbo51380 wrote:
cant find an itunes app for my laptop. is there something i can get that will help with this?
Go here -> http://www.apple.com/itunes/download/

Does anyone know how to correct the download for itunes error message 7 windows 193?

I'm getting error message 7 (windows 193) when I download new itunes update.

Try Troubleshooting issues with iTunes for Windows updates - MSVCR80

Getting past a screen with a USB going to the Itunes logo? On the computer it said "Apple Mobile device is not activated?" I don't have that

Mobile Device not activated? I don't want or have a Mobile device, it's my I pad with WiFi...Not the 3G How do I get past this window?

You need to restart the Apple Mobile Device Service on your PC - that is something that the computer needs to be able to see the iPad. Read this and it should get you through it.
How to restart the Apple Mobile Device Service in Windows

When using mail icon i get a blank screen with No message selected on the RH side. Top left is the word thread in black . all other buttons are greyed out except the send new mail one. Cna anyone help?

Email does not appear when using the mail icon on the home screen. I get No message selected showing on the rh side of my screen with the left hand third of the screen blank. Buttons on the top line are greyed out except the new mail one. The word thread appears in black on the top left hand side of the screen The only way out is to close the screen. all other apps work okay.

Hello calverone,
Thanks for using Apple Support Communities.
To start troubleshooting this issue where the Mail application is not appearing correctly on your iPad, I'd like you to please force the Mail app to quit, and then restart your iPad.
iOS: Force an app to close
Turn your iOS device off and on (restart) and reset
Have a great weekend,
Alex H.

I have tried to download the update for itunes several times and it will not complete, i get an error message

I have tried to download the update for itunes several times. Each time it get to the installation part and stall and then reverses and give me an erorr message. My current version when I open it, it says there is an error and I will not be able to download a CD into itunes, although I have completed several CD downloads.

Go to http://www.mozilla.org/en-US/firefox/new/ and download the full installer. Run the installer and you will be up-to-date. Sometimes the updater just gets in a weird state...

TS1717 I started the download for the itunes update, but before it completed, it said there was an error. I then went to open itunes, and the message came up that it was not installed on my computer. Did I lose everything?

I started the download for the itunes update, but before it completed, it said there was an error. I then went to open itunes, and the message came up that itunes was not installed on my computer. Did I lose everything?

Hello llblake,
Fortunately, the process of installing or updating iTunes should not affect your library. The following articles can help with getting iTunes properly updated and stabilized.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen

I cannot download the update for itunes - music stored on external drive - download error state invalid "H" drive ? anyone have any ideas ? Cheers

I cannot download the update for itunes - music stored on external drive as computer got full up - download error state invalid "H" drive ? anyone have any ideas ? Cheers

See "Invalid drive X:\" install errors.
tt2

My lap top with Adobe Premiere Elements 8 had a hard drive crash and I cannot find the download for it?

My laptops hard drive crashed and I lost this program. I still have the serial number but cannot find the download for it.

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

HT201209 Trying to redeem a free download for a song from KLove. When I get into my acct & try to redeem it, it just keeps bringing up the "sign-in" box. When I click the button on KLove's webpage to redeem it takes me to that page but does the same thing

Trying to redeem a free download for a song from KLove. When I get into my acct & try to redeem it, it just keeps bringing up the "sign-in" box. When I click the button on KLove's webpage to redeem it takes me to that page but does the same thing

Get the redeem code from the KLove page:
http://www.klove.com/music/store.aspx
...and enter it into the Redeem Code box in the iTunes Store.
You will have to sign in to your iTunes account.
It worked fine here. If that doesn't work for you, let us know what went wrong.

TS1717 My Itunes will not launch after downloading and I have tried all the troubleshooting for itunes for Windows 7 64-bit. Do I need to system reboot my computer than try to download it again?

My Itunes will not launch after downloading and I have tried all the troubleshooting for itunes for Windows 7 64-bit. Do I need to system reboot my computer than try to download it again?

I'm having a very similar issue, paired with iTunes not being able to get online.
iTunes shows up in processes and then hangs at 17,000 K or so -- sometimes it will start up, but that (if it occurs) is a delay of literal hours.
Pretty meticulously went through all the 'cannot connect' trouble shooting, and have uninstalled, restarted, and then reinstalled every piece of apple software; issue is just as firm. Starting in safe mode or admin mode don't fix it; signing in as a different user doesn't fix it.

I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone.

I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone. What is up? Please help.

send problem to Apple.
http://www.apple.com/feedback/ipad.html
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
 Cheers, Tom

When I click the download apps,itunes ask me to authorise this computer and I finish do it, it ask me authorize again and again

when I click the download apps,itunes ask me to authorise this computer and I finish do it, it ask me authorize again and again

Delete the song from your Itunes music list, then redownload it, Itunes will ask you if you if you want to download it for free. This seems to be the fix for my problems.

HT2311 I cannot open the download for iTunes, it seems to be frozen. I get that small screen with the read first and the installer and it doesn't respond to my clicking

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