When using mail icon i get a blank screen with No message selected on the RH side. Top left is the word thread in black . all other buttons are greyed out except the send new mail one. Cna anyone help?

Email does not appear when using the mail icon on the home screen. I get No message selected showing on the rh side of my screen with the left hand third of the screen blank. Buttons on the top line are greyed out except the new mail one. The word thread appears in black on the top left hand side of the screen The only way out is to close the screen. all other apps work okay.

Hello calverone,
Thanks for using Apple Support Communities.
To start troubleshooting this issue where the Mail application is not appearing correctly on your iPad, I'd like you to please force the Mail app to quit, and then restart your iPad.
iOS: Force an app to close
Turn your iOS device off and on (restart) and reset
Have a great weekend,
Alex H.

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When using mail icon i get a blank screen with No message selected on the RH side. Top left is the word thread in black . all other buttons are greyed out except the send new mail one. Cna anyone help?

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