HT3669 Software Update: Printer prints just outline characters!

After installation of the latest printer update my printer prints everything in outline characters. Same problem for my co-workers. Any solution Apple?

I have had problems since the HP software update which happened automatically on 6 October. I did not realise what it had done at the time.
I have an iMac and HP laser jet 1320. Since last week, I found that many pdf files would not print - the printer light would flash for a while, it looked as though it would print, then it just stopped flashing and it seemed to think that it printed something when it hadn't.
I spent a few hours of trying to diagnose the problem, finding that some programmes still printed OK, or, if I asked for 2 copies of a pdf, it would print 1 copy, or if I asked for printing of pages 1 to 4 of a pdf, it would print pages 1 to 3 only. It seemed to be just that it would not print the final page of a print job from a pdf.
I reinstalled all the HP printer drivers from scratch. I repaired permissions. All to no avail.
Then I did what was suggested here: I went back with Time Machine and replaced the whole HP folder in the library/printers; did a restart.
Hey presto, everything (touch wood) is now fine.
Clearly there is a glitch somewhere in the HP update from Apple.

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After installing the last software update, my printer (an Epson Stylus Photo R1800) immediately ceased to function. How do I fix this?

After installing the last software update, my printer (an Epson Stylus Photo R1800) immediately ceased to function. How do I fix this?

Try resetting the printing system.
Reset Printing System
Network printer or attached to the computer?

HT1222 I am trying to do software update but it just say (waiting...) and nothing happen ! I try to restart the computer and shut down the computer but it won't let me pointing out to me that software updating is in progress.What should I do? Help please

I am a new IMac user trying to do Software Update but it just say (waiting) but nothing happen! I try to restart and shutdown the computer but it won't let me by leting me know that I can't shutdown or restart the computer while software updating is in progress.Please Help!!

OS X 10.7 Lion, 10.8 Mountain Lion & 10.9 Mavericks
Reset Password starting from Recovery HD
Start the computer,then press and hold down command and R keys to start into recovery partition.
When you see the Apple logo, release the keys.
Wait until OS X Utilities window shows up.
Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
from the drop down.
Terminal window will appear.
Type in resetpassword and press enter on the keyboard.
Leave the Terminal window open.
Reset Password Utility window will open with Macintosh HD selected.
Select the user account from the popup menu box.
Enter a new password.
Reenter the new password for the user.
Enter a hint.
Click the "Save" button.
Click  in the menubar and select Restart.
Log in.
If Keychain dialog box appears, select “Create New Keychain”.

Stop getting software update for printer I no longer have

I continue to receive software update notifications for a Cannon Inkjet printer that I replaced two years ago with an HP. I have deleted all Cannon software and applications I can find via spotlight. These notifications are embedded in the OS X notification "update available." How do I get rid of them?

Have you checked System Preferences > Printers & Scanners to make sure the Canon printer is removed? If not, remove it.
If the printer does not appear in (1) above, reset the printing system.
OS X Yosemite: Reset the printing system

HT5278 iOS 5.1.1 Software Update - I have just attempted to install this update on my 3gs and at the final stage was presented with an error message of 1602 and now my phone has frozen. Yes I have tried all the usual ways to resolve this and it didn't wor

iOS 5.1.1 Software Update - just tried to update and it didn't work! Got to the final stages and was presented with error 1602! My screen now has the frozen image of the itunes logo and usb thing. Happened once before - funnily enough when doing an update back in November - I had to visit an Apple store to have the phone restored. Would appreciate any advice as I would like to avoid another trip to the apple store.

found the real problem.
In my laptop where it couldn't detect the iphone and ipad, this folder is missing:
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers
The ipad was wrongly using a microsoft driver.
I found the correct drivers in:
C:\Windows\System32\DriverStore\FileRepository\usbaapl64.inf_amd64_neutral_c111a aecb61e9a2b
Copy the contents to
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers
After that, I had to update the driver for Ipad in device manager.
Ipad was found under: "Removable Devices", as a storage device.
Once that is fixed, itunes can detect ipad, and I can restore it.
Apple should really look into ensuring that folder doesn't go missing during itunes update process.

Clicked to install software update, now it just has a blue screen. I have tried resetting by holding down on/off and home at same time, apple logo shows up and then goes back to blue screen. What is wrong??

I clicked on the software update, acted like it was updating, and now it just has a blue/turqois screen. I have tried to reset it by holding down the on/off button
and home button at same time, and the apple logo shows up and them goes back to the same screen. Please help...

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT3669 After update the printer HP Deskjet F300 Series stopped working properly

I would like to notify you that i use drivers for HP Deskjet F300 Series Version 1.0.1 and after this update the version upgraded in version 2.0.0 and the printer stopped working properly. I removed from library all folder of HP drivers and then i re-install old version from .dmg file from this official link of HP and now it works properly again.

Hi ds5710,
I understand you have a Deskjet F300 series printer that is currently telling you it's offline and won't print. I will certainly do my best to assist you in resolving this issue.
If you're using Windows, I would suggest you start by downloading and running the HP Print and Scan Doctor as it should be able to rectify whatever is causing your printer to show as offline.
If that doesn't resolve your issue, or you're using a Mac, please get back to me with which version of Windows or Mac that you're using and I will certainly see what else we can do!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

I am trying to download iOS 5.1 on my iPhone and iPad. Both times it tries connecting to the software update server and just hangs there. I've tried doing both over wifi and get error message. What do I do?

I cannot download the ios 5.1. I'v tried doing it through itunes after downloading the latest itunes. It says that my phone and ipad both have new updates and tries to coonect to update software server. That is where it hangs up and just keeps trying to connect but never does. Then when I try to update my devices over wifi, it tries and thens gives me a download failed message after a few minutes. What do I do?

This has solved loads of people who have this issue and have used an alternate DNS setting. Below are instructions for both iPhone OTA and on you Mac
If you are getting the error message "Unable to check for update" when you try an OTA (over the air update)
Change DNS Servers
Settings -> Wi-Fi
Click the blue arrow on your connected network
Delete everything in DNS and replace it with 208.67.222.222, 208.67.220.220
Try again
If this works, you will probably want to remove the WiFi network using "Forget This Network" and then reconnect to it to get your original DNS servers back. Alternatively, make a note of the original DNS servers before deleting them and replace it after you are done.
If you are getting the error message "Unable to check for update" when you try through iTunes
On your Mac
Choose Apple menu > System Preferences, and then click Network.
Select the network connection service you want to use (such as Wi-Fi or Ethernet, unless you named it something else) from the list, and then click Advanced.
Click DNS, and then click Add at the bottom of the DNS Servers list. Enter the IPv4 address for the DNS server.
You can use OpenDNS
208.67.222.222
208.67.220.220
or
You can Google Public DNS if you want
8.8.8.8
8.8.4.4
I have actually repointed my routers DNS so all my devices now point to OpenDNS servers

Everytime I try to carry out a software update my macbookpro just cuts it off before installation. Any ideas???

When I try to update my software it just cuts out after a few seconds and asks if I want to restart the process. Any ideas on this?? Also, I am unable to add any attachments to outgoing emails. Just freezes and I have to force quit my safari???

What update was this, and what "trusted site" did you use?

I have never been able to do a software update my phone just crashes.

I am still running software version 4.3.5, when I come to install the downloaded new software my phone crashes. It extracts the old software but I then have to take it to be restored and it stays on the same software version. Please help

The software is extracted and then I just get the Apple sign as if its rebooting but it doesnt. no error messages

Printing with Epson 2880 after Apple Software Update of Epson Drivers

I'm wondering if anyone else has noticed the loss of "Print Settings and Color Management" controls in the print dialogue when printing from Lightroom or Photoshop after the recent Driver Update (which appeared in Software Update.) Prior to the Update which I had been avoiding until it came down when I updated iTunes (again, Software Update) all print options were available with the Epson software. Oddly, if you elect allowing the printer to control the output the color and color settings are available but if you set the (Lightroom or Photoshop) dialogue to the paper profile then the color and color settings are grayed out. I talked at length with both Epson Tech support and went through the drill of removing and installing the printer and installing the newest drivers (from Epson) and nothing changed. I talked with Apple and again, nothing changed inspite of various adjustments. This is just a little disturbing since I do a considerable amount of photo printing.
Any thoughts or opinions would be appreciated.

I'm going to make an additional comment to my question and that is, strange as the behavior is, this may be a normal function with the update. Although during my roughly hour talk with Epson tech support, the rep was not aware and gave me reason to believe what was (not) happening in the software was in fact wrong. Clearly, the new print dialogue with it's grayed out settings is different from the previous print dialogue and print settings. If you now use a paper profile - regardless of manufacturer - the software assumes you are going to turn off color management - which is absolutely correct. Although I have not tried it, I am led to believe from some material I found deep in Epson's Support, the "color" area in the print dialogue no longer permits electing printing in "advanced" Black and White. More correctly, inorder not to have B&W grayed out you must be using glossy paper and the correct black ink cartridge is in the printer. This isn't a bad idea but sometimes I find the image is better with a Matte paper. Obviously you can, and I have, printed in B&W - you just have to be aware that within the Color settings of the print dialogue you no longer have the "option" to select B&W or advanced B&W. In some strange ways the new dialogue and settings areas of the Apple print menu for the Epson printers is simpler but it does come as a surprise when you first struggle with the changes.
Message was edited by: PeterinKY

Apple Software Update with HP drivers

Anyone get the new "Apple" HP drivers in Apple software update over the weekend? My HP C7180 (or 7100 series as it reads) did not show up in the list of printers in the setup utility until this update. Strange update too! As indicated my iMac turned itself off after the update and then did a fresh restart.
Still can't figure out how to fax from a software application, but I can now print fine wirelessly.
HP users try a software update, NOT HP, just Apple software update and see if this helps you.
CD3
Message was edited by: CD3

Hi John,
Pre Leopard I was able to fax from an application wirelessly (same as print) to my 7100 series Photosmart. I was able choose PhotoSmart C7100 series print (9152F) to print or C7100 series 192.x.x.x Fax to fax anything from any application. The fax driver was not completely compatible with 10.4.10 as alot of the items in the print/fax dialogue were there but not visible... looked as if it were corrupted, but it worked after you added fax recipients. I like this feature as this printer has no document feeder for faxes, so they have to be sent a page at a time which is a pain.
I still have a PhotoSmart C7100 Fax.app somewhere on my computer, but can't get it to show up in the setup utility fax/print when I try to add a printer. I've held off calling HP support as I doubt they would have a solution yet if ever. Grateful if you have any thoughts.
Thanks,
Carter
Just opened up Print and Fax on my MacBook 10.4.10 and the options are for "printing/faxing/sharing" These are not available in Leopard. Under options in Leopard, it's just "general/driver/supply levels"
Message was edited by: CD3
Message was edited by: CD3

New Software Updates Available

The following software updates have been added to support.apple.com and Software Update:
Xerox Printer Drivers v2.1 for Mac OS X v10.6
http://support.apple.com/kb/DL912
HP Printer Drivers v.2.6 for Mac OS X v10.6
http://support.apple.com/kb/DL907
Epson Printer Drivers v2.6 for Mac OS X v10.6
http://support.apple.com/kb/DL900

I had the same thing happen to me from the same image. It would hang running scripts at the end, using the activity monitor kextd would be eating all available CPU cycles, presumably polling for something. Over the course of trying to install it four times, I could only reboot successfully twice. The other two were cases for holding the power button down. Along the way I threw off the HP software (HP Scan, HP Setup Assistant, HP Message Center) using the HP Uninstaller, and uninstalled all my printers, all off and all disconnected. No difference.
Tried re-installing them (and HP Utility first - HPOJ 5610 with that free OCR that works on scanned images). The default driver using Apple installed drivers for an HP DeskJet 5550 wouldn't support a duplexer, I keep a PPD file with the duplexer enabled handy. Also installed my HP-5000N with no problem. All of them worked. Software Update reported the install had finished after the last time, even though I had killed every process in sight.
It might be worth searching for kext files in the dmg then searching for scripts that deal with them. There might be something obvious. If the last install hadn't worked I would have tried re-installing 2.5.2, and would have been tempted to hunt down 2.6 and exorcise it as installed software. It's a particular pain to do so manually. I might have tried software update first, I download the disk images to support other family members.
I of course wanted to update the printer drivers before the next backup, and don't manage to backup daily (or weekly betimes).
If I had to hazard a guess someone mis-parsed "assume" when writing a script. Likely a dependency on an older platform.
I found your post looking to see if my problem was unique.

Export and Import members of a Software Update Group

Greetings,
I am looking for a method I can use to Export a Software Update Group (or just it's members) to a file that I can then use to Import into another 2012 hierarchy. I can't use the built-in Migration process as it is already connected to a different Hierarchy.
I have scripts that will pull Approvals from WSUS and then import into Update groups, but I also need something that I can use to copy update groups from "DEV" to "PROD" and back again.
Any thought or suggestions most welcome.
Scott.

Hi
You cannot export Software Update Groups in ConfigMgr 2012.
One way of doing what you what is to use Powershell to "dump" all the settings of your Software Update Groups and then use that file as a basis for creating the Software Update Group in production. Or you could just create all Software Update Groups using
a Powerscript which runs in dev and production.
To get you started, you could look at the snippet of code below, which I use for creating Software Update Group automatically.
import-module ($Env:SMS_ADMIN_UI_PATH.Substring(0,$Env:SMS_ADMIN_UI_PATH.Length-5) + '\ConfigurationManager.psd1')
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What are the differences between the Caching and the Software Update Services

New to working with OS X Server and am confused about the differences between the Caching Service and the Software Update Service...it seems to me that they overlap in that i) the Caching Service updates OS X software, iOS software and any apps purchased from the app store while ii) the Software Update service updates OS X software.
If the above is correct they why would one run both Services? I would think that one would run the Caching Service and call it a day!
And while on the subject, what about caching and pushing third party apps like MS Office?

Linc Davis wrote:
The simple answer is that you almost certainly don't need the Software Update service. Just use the Caching service. Neither one works with content that doesn't come from Apple.
Appreciate the response but could you please explain the difference between the two as that is the one item that remains unanswered.
Thanks,
Joel

HT3669 Software Update: Printer prints just outline characters!

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