Apple Software Update with HP drivers
Anyone get the new "Apple" HP drivers in Apple software update over the weekend? My HP C7180 (or 7100 series as it reads) did not show up in the list of printers in the setup utility until this update. Strange update too! As indicated my iMac turned itself off after the update and then did a fresh restart.
Still can't figure out how to fax from a software application, but I can now print fine wirelessly.
HP users try a software update, NOT HP, just Apple software update and see if this helps you.
CD3
Message was edited by: CD3
Hi John,
Pre Leopard I was able to fax from an application wirelessly (same as print) to my 7100 series Photosmart. I was able choose PhotoSmart C7100 series print (9152F) to print or C7100 series 192.x.x.x Fax to fax anything from any application. The fax driver was not completely compatible with 10.4.10 as alot of the items in the print/fax dialogue were there but not visible... looked as if it were corrupted, but it worked after you added fax recipients. I like this feature as this printer has no document feeder for faxes, so they have to be sent a page at a time which is a pain.
I still have a PhotoSmart C7100 Fax.app somewhere on my computer, but can't get it to show up in the setup utility fax/print when I try to add a printer. I've held off calling HP support as I doubt they would have a solution yet if ever. Grateful if you have any thoughts.
Thanks,
Carter
Just opened up Print and Fax on my MacBook 10.4.10 and the options are for "printing/faxing/sharing" These are not available in Leopard. Under options in Leopard, it's just "general/driver/supply levels"
Message was edited by: CD3
Message was edited by: CD3
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this problem and can give me some ideas of what to try I sure would appreciate it.Hi John,
Pre Leopard I was able to fax from an application wirelessly (same as print) to my 7100 series Photosmart. I was able choose PhotoSmart C7100 series print (9152F) to print or C7100 series 192.x.x.x Fax to fax anything from any application. The fax driver was not completely compatible with 10.4.10 as alot of the items in the print/fax dialogue were there but not visible... looked as if it were corrupted, but it worked after you added fax recipients. I like this feature as this printer has no document feeder for faxes, so they have to be sent a page at a time which is a pain.
I still have a PhotoSmart C7100 Fax.app somewhere on my computer, but can't get it to show up in the setup utility fax/print when I try to add a printer. I've held off calling HP support as I doubt they would have a solution yet if ever. Grateful if you have any thoughts.
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Just opened up Print and Fax on my MacBook 10.4.10 and the options are for "printing/faxing/sharing" These are not available in Leopard. Under options in Leopard, it's just "general/driver/supply levels"
Message was edited by: CD3
Message was edited by: CD3 -
Printing with Epson 2880 after Apple Software Update of Epson Drivers
I'm wondering if anyone else has noticed the loss of "Print Settings and Color Management" controls in the print dialogue when printing from Lightroom or Photoshop after the recent Driver Update (which appeared in Software Update.) Prior to the Update which I had been avoiding until it came down when I updated iTunes (again, Software Update) all print options were available with the Epson software. Oddly, if you elect allowing the printer to control the output the color and color settings are available but if you set the (Lightroom or Photoshop) dialogue to the paper profile then the color and color settings are grayed out. I talked at length with both Epson Tech support and went through the drill of removing and installing the printer and installing the newest drivers (from Epson) and nothing changed. I talked with Apple and again, nothing changed inspite of various adjustments. This is just a little disturbing since I do a considerable amount of photo printing.
Any thoughts or opinions would be appreciated.I'm going to make an additional comment to my question and that is, strange as the behavior is, this may be a normal function with the update. Although during my roughly hour talk with Epson tech support, the rep was not aware and gave me reason to believe what was (not) happening in the software was in fact wrong. Clearly, the new print dialogue with it's grayed out settings is different from the previous print dialogue and print settings. If you now use a paper profile - regardless of manufacturer - the software assumes you are going to turn off color management - which is absolutely correct. Although I have not tried it, I am led to believe from some material I found deep in Epson's Support, the "color" area in the print dialogue no longer permits electing printing in "advanced" Black and White. More correctly, inorder not to have B&W grayed out you must be using glossy paper and the correct black ink cartridge is in the printer. This isn't a bad idea but sometimes I find the image is better with a Matte paper. Obviously you can, and I have, printed in B&W - you just have to be aware that within the Color settings of the print dialogue you no longer have the "option" to select B&W or advanced B&W. In some strange ways the new dialogue and settings areas of the Apple print menu for the Epson printers is simpler but it does come as a surprise when you first struggle with the changes.
Message was edited by: PeterinKY -
How do I do an Apple software update with ML
Unlike Lion Software Updates are something I can't locate on my screen. Any help would be appreciated.
You want to know how to check for updates? Click on the Apple menu in the top left corner and select "Software Update..." or open the App Store and select the "Updates" tab.
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Not able to access Itunes store anymore. Just quit working for no reason. I've tried deleting Itunes and related components from the Control Panel, but when I try to remove Apple Software Update, I get a message that states "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor". Not sure what this message means. Am I suppose to contact Apple ? What is meant by package vendor ?
Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm. So will have to wait
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I am experiencing the exact same issue during the installtion process for iTunes 10.5.
I uninstalled all Apple components but when I attempted to uninstall the Apple Software Update I received the same message: "Fatal error during installtion." I was able to repair the Apple Software Update but still could not install iTunes 10.5 afterwards.
I have tried everything that I could find on these discussions pages as well as other suggestions on third party sites. I continue to receive the error message: "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
I was able to uninstall and reinstall QuickTime 7.7.1. During the reinstalltion process I received the same message (There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.) But after clicking "OK" the installtion process was succesful. PLEASE HELP! -
My itunes stopped working. I uninstalled/reinstalled. But it would not complete reinstall. Started with Quicktime not loading. I have tried to install Quicktime individually. Still nothing. I now am trying to uninstall ALL itunes/Apple to attempt reinstall. But the Apple Software Update will not remove. I get the error :THERE IS A PROBLEM WITH THIS WINDOWS INSTALLER PACKAGE. A PROGRAM REQUIRED FOR THIS INSTALL TO COMPLETE COULD NOT BE RUN. CONTACT YOUR SUPPORT PERSONNEL OR PACKAGE VENDOR.
Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Apple Software Update 2.1.3.127 will not install i keep getting the error
“There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your personnel package vendor. ”
i have tried to uninstall itunes and reinstall and i can not get it to installTry the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Each time I attempt to download the new itunes 10.5 I keep getting the following error message:
Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action SoftwareUpdate_UnregServer, location: C:\Program Files\Apple Software Update\SoftwareUpdate.exe, command: /UnregServer
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Any Ideas of how to solve this one?After reading all these posts, one by one did not resolve my problem until I got the very end. Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
1. Stand alone upgrade to the latest Quicktime version
2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
Great work everyone who contributed! Thank you very much! -
I have clicked the Apple > Software Update,a window pops up with >Failed to check for updates.
The operation could not completed. >Operation not permitted. This is only occuring now.It did not happen
before.The Apple store in Sydney NSW Australia only reinstalled 10.7.4 Lion yesterday.I have downloaded my
Itunes song and reinstalled Intego antivirus.Will somebody please advise me what to do.It is 4:03 PM Saturday
here in Koolewong.
richard.Uninstall Intego...you don't need it.
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Uninstall won't uninstall apple software update. I get same msg when trying to install itunes. Problem with this windows installer pkg.
Hey NatRgrL!
Try using the steps in this article to help you remove iTunes properly:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
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I do not certain about Ipad configuration utility, would be working with Iphone configuration utility?
davidI went into checking with Apple Software Update then I clicked Control Panel - "Repair" It was restored to start menu, thank you much thumb up to b noir Big Helping me! David
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Upgrade to I-Tunes 7.4.2 with Apple Software Update for Windows
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Thanks!Thanks for the replies, but what I am hoping for is a solution.
Even though I asked, you never said if you have an ASU 2.0.0.21 ... so this solution runs the risk of being irrelevant to your situation. (It applies to the issue of ASU 2.0.0.21 on an XP PC returning an "invalid signature" message when trying to download an ASU 2.1.0.101.)
If that's what you've got here, then usually a software installer bundle from Apple which contains a higher version of ASU than the 2.0.0.21 will install on the PC in question.
(Avoid using the BonJour for Windows 1.0.4 standalone installer just at the moment, as a precaution. Last time I checked, about 20 minutes ago, that still contained an ASU 2.0.0.21, and that won't get you any further forward than you currently are ... assuming that you've currently got an ASU 2.0.0.21 in place.)
So download and install another Apple installer bundle. Here's a link through to the QuickTime Standalone installer, although the Safari for Windows or iTunes installer would also work:
Latest Quicktime Installers … get the one that doesn’t mention iTunes
That should, as part of the install, update your ASU to version 2.1.0.101. To check on that, launch ASU ("Start > All Programs > Apple Software Update"), go "Help > About Apple Software Update" and check the version number. If you're now at ASU 2.1.0.101, you're past the problem with ASU 2.0.0.21 returning an 'Invalid signature" message when trying to install an ASU 2.1.0.101 (assuming that's the particular problem you were actually experiencing).
You can then uninstall QuickTime for Windows (or Safari for Windows, or iTunes and QuickTime and Apple Mobile Device Support, depending on what installer you used to update your ASU version) through your Add/Remove programs control panel. -
I-Tunes 7.4.2 with Apple Software Update for Windows
When I upgraded to I-Tunes 7.4.2, I was also offered an Apple Softward Update for Windows. This failed to install. The error message said something about part of it not being able to run or something. Is this a Vista thing? I still have Windows XP and don't plan to change. Will I have problems with newer versions of I-Tunes? How can I get this Apple Software Update for Windows to work - or do I have to?
Thanks!Thanks for the replies, but what I am hoping for is a solution.
Even though I asked, you never said if you have an ASU 2.0.0.21 ... so this solution runs the risk of being irrelevant to your situation. (It applies to the issue of ASU 2.0.0.21 on an XP PC returning an "invalid signature" message when trying to download an ASU 2.1.0.101.)
If that's what you've got here, then usually a software installer bundle from Apple which contains a higher version of ASU than the 2.0.0.21 will install on the PC in question.
(Avoid using the BonJour for Windows 1.0.4 standalone installer just at the moment, as a precaution. Last time I checked, about 20 minutes ago, that still contained an ASU 2.0.0.21, and that won't get you any further forward than you currently are ... assuming that you've currently got an ASU 2.0.0.21 in place.)
So download and install another Apple installer bundle. Here's a link through to the QuickTime Standalone installer, although the Safari for Windows or iTunes installer would also work:
Latest Quicktime Installers … get the one that doesn’t mention iTunes
That should, as part of the install, update your ASU to version 2.1.0.101. To check on that, launch ASU ("Start > All Programs > Apple Software Update"), go "Help > About Apple Software Update" and check the version number. If you're now at ASU 2.1.0.101, you're past the problem with ASU 2.0.0.21 returning an 'Invalid signature" message when trying to install an ASU 2.1.0.101 (assuming that's the particular problem you were actually experiencing).
You can then uninstall QuickTime for Windows (or Safari for Windows, or iTunes and QuickTime and Apple Mobile Device Support, depending on what installer you used to update your ASU version) through your Add/Remove programs control panel. -
Error updating to itunes 10.5.3 with Apple Software Update
I am getting an error message when I try update my Itunes to ver 10.5.3 through Apple Software Update. Any ideas how to fix this and not lose my iphone backup? My iphone was restored at the genius bar yesterday and is blank now.I need to reload my backup onto my iphone but can't do that until I have iTunes ver 10 or later.
If I download it manually and run the install will I lose my itunes files inluding all my backed up data, Contacts, photos etc?I am getting an error message when I try update my Itunes to ver 10.5.3 through Apple Software Update.
What does the error message say? (Precise text, please.)
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