HT3702 I change my credit card information and I'm trying to make a purchase but it's telling me to contact tunes support .

I made a change on my credit card information and I'm trying to purchase something and it say that to contact tunes support

These are user-to-user forums, you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

Similar Messages

  • Im trying to change my credit card information and it keeps telling my security code is wrong and it's not wrong!

    Iam trying to change my credit card information on my account and it keeps saying my security code is wrong, but I keep typing ti correctly, how so i fix this so i can update my account?

    This is rediculous. Nobody on these forums are any help. There are tons of people who are having this problem and Apple is doing nothing. Personally my card just up and stopped working the other day. It works every where else but iTunes. I think this is what Anita is trying to say.

  • TS2446 my account only says "account disabled"?  It does not say for securtiy reasons.  I went in and changed my credit card information and address.  It is still disabled.  Please help.

    My Iphone displays "Your apple ID has been disabled" when I try to update apps.  Itunes account also with same display.  Can someone help?
    I have contacted Apple several weeks ago and they said they would "review and fix this" however continue not to work. 

    First, you need to contact
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html
    After that, there is a good chance they will then refer you to the AST. So lets see what happens.

  • HT1918 I can't seem to update my apps or make any purchases on from my account. Nothing has changed with my credit card information and for some reason the iTunes Store tells me my information is incorrect. What do I do?

    I can't seem to update my apps or make any purchases on from my account. Nothing has changed with my credit card information and for some reason the iTunes Store tells me my information is incorrect. What do I do?

    Yes, it's frustrating.
    I don't have my iPod with me but, as I recall, the change is done in Settings/Store.  That change will apply to NEW purchases.  However, be aware that all purchases are permanently associated with the Apple ID that was originally used.  Generally, it's only a problem when you need to update an app.  IF you do your updating from iTunes and your logged in to the "wrong" ID, you'll need to log out and back in again.  It's easier from the iPod as you do not need to log out/in but you do need to know the password.
    Unfortunately, you can not merge IDs nor can you transfer purchases from one ID to another.  Go here to find out exactly what you have.  I have the same problem so I deliberately made both passwords identical to make things slightly easier for me.

  • I had to change my credit card information on my ipod and it will not let my security code save on my device?

    I had to change my credit card information on my ipod touch.  I put in the numbers for the card and for the security code, the card numbers saved but the security code numbers will not save?

    Audiobooks (and ringtones) are currently a one-time only download from the store so you won't be able to re-download them, but you should be able to re-sync them back to your phone from your computer's iTunes or backup. If you don't have a backup (and they are still in the store) then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • TS3297 What can I do I can not to purchase credit on my game when I was change my credit card information....and it said please contact the iTunes support to complete this transaction

    What can I do I can not to purchase credit on my game when I was change my credit card information....and it said please contact the iTunes support to complete this transaction

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I'm trying to update my credit card information and it has my country as Canada and I live in the USA

    I'm trying to update my credit card information and it has my country as Canada and I live in the USA

    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

  • AppStore asking for Credit Card information and I don't see "None" option to continue without providing credit/debit card details

    Hi,
    AppStore and iTunes on my MacBook Pro (OS X - 10.8.5) are asking for Credit Card information and I don't see "None" option to continue without providing credit/debit card details
    I tried changing country etc. but stll I can not proceed without credit card. Please help..........!! Thanks in advance.
    Regards,
    Akshay

    The post here by "TehYoyo" helped:
    https://discussions.apple.com/thread/4725517
    I had to create new apple ID as mentioned there and then the stupid "None" option showed up.  Don't understand why this though!
    Cheers,
    Akshay

  • HT5114 how do I change my credit card information for itunes?

    how do I change my credit card information for itunes?

    On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then you could try tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and selecting 'View Apple ID' on the popup (that should also give you a payment link on your account's page)

  • HT204053 How do I change my credit card information?

    How do I change my credit card information?

    You can log into your account via the Store > View My Apple ID menu option (if you are on iTunes 11 on a PC then Alt-S should get the Store menu to appear), and on the screen that you taken to there should be a Payment Information line with an Edit button to the right of it

  • How can I change my credit card information of my apple ID?

    how can I change my credit card information of my apple ID?

    start itunes on your computer
    click itunes store icon
    click on your appleID should be in the right corner of the top bar
    change credit card info till the cows come home

  • Change of credit card details and store

    Hi
    I recently changed my place of living. I need to change my credit card details and my store. I having a doubt, when i change the store and the card details will I loose all my purchases from App store and iTunes store
    regards
    Jishnu

    You won't lose the purchases, just the ability to download them from the Cloud... and updates. So download all first before you change.

  • Is it possible to change my credit card information in my iPhone4?

    Is it possible to change my credit card information in my iPhone4?

    You can change your credit card information using your iOS device. Please see this article for instructions: http://support.apple.com/kb/HT1918

  • Am trying to change my credit card details and the page keeps rejecting the card number?

    HI I am trying to change my credit card details and the cc number keeps being rejected?

    What is the actual error message that you are getting ?
    For a credit card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is and if you are getting a message about it being declined then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Hi ,I updated the credit card information and it was approved

    Hi ,I updated the credit card information and it was approved & payment went through but we are still having problems withour creative cloud on allour computers. Can you please help me?

    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

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