TS2446 my account only says "account disabled"? It does not say for securtiy reasons. I went in and changed my credit card information and address. It is still disabled. Please help.
My Iphone displays "Your apple ID has been disabled" when I try to update apps. Itunes account also with same display. Can someone help?
I have contacted Apple several weeks ago and they said they would "review and fix this" however continue not to work.
First, you need to contact
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
After that, there is a good chance they will then refer you to the AST. So lets see what happens.
Similar Messages
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I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do? I was told by a friend of mine that all i had to do was call apple support and i would be able to re start the secruity answers.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
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My laptops QWERTY row of keys does not work for long periods at random intervals and only after pushing all the buttons on the row does it eventually turn back on and then will still cut out every now and again, anyone know how to solve this? If not is there any way to actually get a genuis appointment lol to get one of them to have a look at the hardware on the keyboard?
Apple Support (formerly ExpressLane):
https://getsupport.apple.com/GetproductgroupList.do
https://getsupport.apple.com/GetSASO?SG=SG001&locale=en_US -
How can I change my credit card information on my account
I need to change my credit card info on my account and I do t know how please help.
Changing Account Information
http://support.apple.com/kb/HT1918 -
HT5622 How do I change my credit card information for my itunes account as I have a new card?
How do I change my credit card details attached to my itunes account as I have a new card?
In iTunes, click on iTunes Store, then your Apple ID. Log in to your account and click "Edit" next to your payment information.
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I have 11 updates in my App Store but every time I click the update they ask first my apply ID that would be fine but after they will ask my credit card details since this is only to update. Please help me.
Also, even I would like to download some games it's ok to ask for our Apple ID but in the second time they will ask for the credit card details. Please help meMy younger brother had the same problem. You have to go into settings, app store, details and then change your credit card details to none. If there is no none option, you will have to use a different apple id.
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User has all rights that I can see, set up as administrator.
O/S is Win7 and complete removal of iTunes and re-install of 64bit version.
Can not see the service running in task manager and no error message is given.
Have tried to run from .exe file and still nothing.
Quicktime runs fine.
Have also deleted AVG on a temp basis in case that was stopping it.
Please, any advise would be greatly appreciated as the young lad I am looking at this for has not been able to use
is Christmas present (iPod) to date.
Thanks in advanceTry this:
Start iTunes in iTunes Safe Mode:
1. hold down the Shift and Control key together and click to start iTunes.
2. when you see the iTunes icon in the task bar, click on it.
3. you will get a box that says "iTunes is running in safe mode. Visual plug-ins you have installed have been termporarily disabled." [I don't know what plug-ins I installed but you should clearly see that these so-called visual plug-ins are likely the cause of your issues];
4. click Continue to open iTunes.
Now press your sync button and everything should work fine. -
HT1918 I am unable to change the credit card information on my iTunes account
My old credit expired so I need to edit the credit card info...after trying with various different (and active) cards the iTunes window still tells me "Temporarily unable to process this request...please try again later"...I have done this for 2 days...The iTunes Help topics have no answers for this problem....it's been over 48 hrs since submitting my "help" request to Apple but still no follow-up. Perhaps the Apple support community has somene who knows what the problem (and fix) is? BTW, I'm really dissapointed at Apple lately: never-ending version control, redundant (annoying) security requests for login and really poor help menus. How about a FAQ for troubleshooting? Non-existent...I guess that's why people like us end up fending for ourselves in the "Community" help sewer, spending the night on Google looking for a real solution. Thanks Apple. You suck!
Spooky6243 has the solution for CC updates (it worked for me, anyway!): log in to the Apple Store on your web browser (http://http://store.apple.com/us) and then update your account inof there...credit card updates will appear on the iTunes application after making changes thru the website...I wonder why Apple never tells us this in the first place? Probably because it should work thru either application...good luck everyone!
P.S. - And make sure your iTunes app is closed before you make changes on the website (this may help you Geordon). -
Hi How can I add an email account from Iphone? Thx
I have done what I have done in the past.. Which is go into settings..etc.. The problem is that the option to add an account isnt highlighted.. Make sense??
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Hi,
I cannot seem to find any help for a situation that has now occurred twice, despite changing my apple id on bith occasions. Twice now, once from Canada, the second time from the USA, someone has downloaded games using my account.
The website seems particularly unhelpful as to how to rectify this and Apple do not appear to want to take responsibility for helping me sort this out. any suggestions would be gratefull received.Hi aughton880,
To address your immediate issue, for any purchases you did not make I would report by following these instructions:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Two step authentication may be a good security measure to add to your account to prevent future issues:
Apple ID: Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/HT5570
I would recommend changing your password as well:
Apple ID: Changing your Apple ID password
http://support.apple.com/kb/HT5624
I hope this helps!
- Ari -
How can I change my Credit card information connected to my Itunes account?
I want to know how I can update my credit card information on my account
The following from Apple Support gives directions: http://support.apple.com/kb/ht1918
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Hello,for couple days I'm trying to update some applications, but it asks me my Apple ID for my billing information, than I was and I'm trying to change my credit card info.- but it's still the same,please solve this problem
See if this article will help:
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646 -
I am needing to change my credit card info in my account but it is declining me. Do you know why?
I am needing to change my credit card information in my account by it is declining me. Do you know why?
What do you mean by "declining you"? In this discussions case, it was possible the user was using a debit card https://discussions.apple.com/message/22737457#22737457. If this is what you are experiencing, this may solve your problem.
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How do I change the credit card informaton on my Itunes account?
How do I change the credit card information on Itunes?
You can do it on your computer's iTunes by going into Store > View My Account and then clicking on Edit next to Payment Information
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HT1918 How do I remove credit card information from my account and only use iTunes cards?
I put my credit card information in to purchase an audiobook because I didn't have enough redeemed iTunes $...and now I'm not able to remove my credit card. I've since redeemed more iTunes cards, and iTunes won't let me use the credit on my account, it still keeps going to my credit card. HELP!
Hi Alexis ...
I need to change my last name and address on account.
Help here > How to change the name you use for your Apple ID
I would like to remove credit card info from account and only use iTunes prepaid cards.
Help here > Create an iTunes App Store account without a credit card
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