HT3702 Why am I unable to Make in app purchases

Why do I have to confirm purchase for in app game in iTunes support

In-App purcahses can only be made wtih a credit or debit card not from the balance of a redeemed iTunes gift card if it's the issue.

Similar Messages

  • Unable to make in app purchases

    I have seen many posts about being unable to make in app purchases but they all seem to be about being unable to access iTunes or purchaces don't go through etc but I have not seen my issue. When I go to in app purchases it shows the available purchases but the links are not active.  there is no "buy" button etc.  It shows the purchase price but when i try to buy there is no response.  It is like a dead link.  Any thoughts? Anyone else experiencing this.  It seems to be for any app that has in app purchases. I've tried on both my iPhone 4s and iPad mini.  I've tried logging out and then back in with iTunes and Ive tried turning the devices off and then back on. Same result. Ive uninstalled and re installed the app (which is Agricola, although no in app purchases from any app work) And In App purchases are enabled.

    thanks for your reply, unfortunately the problem is not due to restrictions being enabled.  It doesn't seem to matter if I am on my iPhone, iPad or computer.  It doesn't work on my husbands phone either, so that leaves me to believe it is not an issue with devices, but with the store. My next step will to be to get in touch with Apple.
    Thanks again for taking the time to reply.

  • TS1424 I am unable to make In-App purchases through myiTunes Store account from my iPod touch.

    New iPod Touch 5. I purchased and successfully installed apps including iTranslate,Kitcam and Hotspot VPN.
    I am unable to make In-App purchases through my iTunes Store account.
    First error message "Your Purchase Could Not Be Completed, For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/"
    Second message:
    "Error, Cannot connect to the iTunes Store"
    Have tried many times.
    I contacted support 2 days ago, got confirmation of my enquiry but so far no solution.

    Last night I reset my iPod and was able to purchase in-App add ons for all but Hotspot VPN. I think Hotspot may be my problem?

  • Unable to make in app purchases in one app. What do I do?

    Unable to make in app purchases in one app. What do I do?

    What happens when you try to do the in-app purchase, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • TS1702 I  am unable to make in app purchase in clash of the clans.

    I  am unable to make in app purchase in clash of the clans.

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Note:
    Some In-App Purchases require a Credit Card.

  • HT4009 Unable to make in app purchase. No reason given except can't connect to iTunes. No problem buying direct from iTunes Store

    Unable to make in app purchase. Says can't connect to iTunes. But no problem buying apps I iTunes Store directly. This issue has occurred in different apps

    You will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I play an app called "knights and dragons" on my iphone 5s, why is it im unable to make in app purchases with my iphone?

    I have an app on my hpone i like to play called "knights and dragons" the game allows players to make in app purchases to help make there character stronger, i put in my card info and it sends me back "unable to complete purchase" im just trying to understand why i cant make purchases if i have all the necessary specs.

    We are all itunes users just like you.  We cannot refund anything.
    There are no refunds, but you can try contacting itunes support.  Click "Support" at the top of this page, then click the link under "Contact Us"

  • HT4009 unable to make in-app purchases?

    Why whenever I try to upgrade to the full paid version of a game, from the free trial, am I not able to make I in-app purchases- it says I need permission to do this? How do I get permission? I have a iPhone 4S
    TIA
    Lucy

    I am also getting error msg saying "unable to connect to iTunes". What I have tried are:
    1) reset my iTunes password - did not work
    2) logout and log back in - did not work
    3) delete app and reinstall - did not work
    4) sign out and then try to buy in app forcing me to relog into iTunes - did not work
    5) enabled and then disable restrictions in settings - did not work
    the apps in questions are "Hero Academy" and "Tiny Farm" to name just 2 apps. I have randomly downloaded a new app which works and I can download any app from iTunes store... so i downloaded "Monster Life" and when I tried to buy in app purchases, IT WORKS.
    Basically, I am thinking that all apps prior to today which I have bought I cannot make any in-app purchases, but apps downloaded from today, I am able to make in app purchases...
    This is WACKED !!!!
    I have emailed iTunes support and no reply yet.
    Anyone have any solutions or work arounds, please let me know.
    thx

  • HT202023 I am unable to make in app purchase with my valid credit card on my account.

    un able to make in app purchases after having a valid credit card placed on my a point. I can make 1-2 purchases before I can't do it any longer. Why is this the case?

    What happens when you try?

  • Help Me unable to make in app purchases

    Ive made a few purchases in knights and dragons and now its refusing to let me and keeps sayin unable to make in game purchase contact support and the stuff i wanna buy is limited sale and wont be around much longer help me please.

    Rooster412 wrote:
    ... keeps sayin unable to make in game purchase contact support ...
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • TS1702 Why can i no longer make in-app purchases from Megapolis?

    After five days of using the Megapolis app, I am no longer able to make in-app purchases.  The message I get says "contact the ITunes Store Support to complete the transaction". How can I resolve this?

    You answered your own question:
    "How can I resolve this?"
    Answer:
    " The message I get says "contact the ITunes Store Support to complete the transaction""
    Do what it told you to do.

  • I changed my payment info and am unable to make in app purchases

    I changed my payment info in my apple id and was unable to complete in app purchases for pharohs way slots game. I then changed my payment info back to the original details, and am still unable to purchase credits for the app. How do I fix this problem? Pleeease help!

    what does it tell you?
    does it say the card is invalid?

  • TS1368 unable to make in app purchases

    Has anyone who encountered the problem of not being able to make in-app purchases received an answer from iTunes support? Has that answer solved the problem?

    What happens when you try to do the in-app purchase, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • Unable to make in-app purchases but can purchase books and music.

    Cannot make in-app purchases in any games but can make music and book purchases.

    We don't work for Apple, and are just iTunes users like yourself.. The best thing I can advise, is to contact apple directly.
    https://www.apple.com/support/itunes/contact/

  • Unable to make in app purchase farmville 2

    Hello.  I am playing farmville 2 and trying to make an in app purchase but it is saying unable to complete.  Can anyone shed any light on this please?  I have made in app purchases previously within other apps.  Thanks

    Click here and ask the iTunes Store staff for assistance.
    (119208)

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