HT3964 My internal camera is no longer registering on any application or in the system utillities even ater i followed the trouble shooting instructions on mac, what do i de next?
I have resently updated to mavericks and my camera has been working fine, then it has just stopped registering on the comuter. I have followed all the instructions of the trouble shooting guide for isight and still nothing is registering.
I have resently updated to mavericks and my camera has been working fine, then it has just stopped registering on the comuter. I have followed all the instructions of the trouble shooting guide for isight and still nothing is registering.
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I'm trying to get my iPod touch to pull up applications again. It stopped doing it yesterday and I've done everything it says to do in the troubleshoot instructions, including even a reinstall of Itunes. Anybody have a suggestion?
Have you tried restart, reset, restore?
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i buy a mac mini from amazon, and it is registered on another Apple ID, and i need to change it to mine, how can i do that, note that i can't contact the previous owner of this mac, what shall i do to set it under my Apple ID.
ThanksAs I said you need to:
You need to wipe the hard disk and reinstall the OS by booting into the recovery partition and reinstall the original OS via the internet. It will ask you to enter your ID
OS X: About OS X Recovery
Also see:
OS X Mountain Lion: Erase and reinstall OS X -
I plug my iphone 3gs into my laptop and it no longer syncs with my iTunes. I've tried all the trouble shooting methods and nothing works. My iPhone doesn't appear on iTunes or under "My Computer." Does anyone know how to fix this?
If AMDS is running, you are using a USB port directly on the computer and not a hub, you have disconnected other USB devices except keyboard and mouse, you have completely uninstalled and reinstalled iTunes as described in http://support.apple.com/kb/HT1925, You have tried cleaning the connector on the bottom of the phone, you have tried a different cable, you have installed the latest USB drivers for your computer, you have disabled your antivirus and firewall, you are running as an Administrator account and you have tried creating a new user on your computer and connected when logged in as that user then you have exhausted my knowledge. The only other thing to try is a different computer. If it isn't recognized on a different computer you have a hardware problem. Good luck!
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My computer thinks my iPad is a camera. I've done Apples trouble shooting instructions. No success. When I try to d'load and install iPad Software Update it comes up with an error message when installing, saying the network connection has timed out.
Has anyone any advice?Your computer thinking your iPad is a camera is a common problem. When I connect my iPad to my computer the computer starts a camera application and wants to download photos from the iPad. To work around this here are two suggestions:
1. Just quit the camera software that starts up and start up iTunes instead.
2. On a Mac what happens when you connect a camera is usually controlled by the Image Capture application. It's in the Application folder on your Mac. Might be in the Utilities folder inside the Applications folder. I'm not sure right now. In any case start up Image Capture and look at the preferences. There should be a choice for running an application when a camera is connected or do nothing. Change it to do nothing and save the preferences then close Image Capture. The next time you connect your iPad (or a camera) no camera or Image Capture software will run. When you do connect a camera you'll have to startup the camera software or Image Capture manually.
On a pc there might be a similar application that controls what software app runs when a camera is connected and the solution is probably similar. Sorry but I don't know much about pcs to help here.
As far as the time out problem when upgrading the iOS software, I've seen quite a few posts on this. It seems that certain firewall software in your Wi-Fi router or Mac and/or virus protection software on your Mac can interfer with the fluid download of the upgrade. The cure is to turn off firewall protection and virus protection during the upgrade process. Turn those back on when you are finished. Once you get to iOS 5 you will be able to perform future upgrades directly from the iPad via Wi-Fi and not have to connect to you computer to upgrade. -
lost my application dvd that came with macbook pro, early 2011. any alternatives to get the applications in that??
I'm not sure how this is an iTunes issue, but anyway, other than buying the apps from the Mac App Store (note that iDVD and iWeb are not available via the App Store), the only alternative is to call Apple support and give them the serial number of your Mac. They can usually sell you a new disk set for a reasonable fee.
Regards. -
My internal camera will no longer work??
Hi
For a few weeks now my internal camera does not seem to be working, or only for short periods of time. When using skype or trying photo booth it tells me that the camera is not connected. I have tried to reboot the mac but it does not seem to solve the problem, Any help would be great!
ThanksUse the steps in this article from Apple's knowledge base to start troubleshooting your camera.
Best of luck. -
IPod locked, no longer registered to any working computer, can't unlock.
My iPod touch has become locked and is showing the "iPod is disabled, connect to iTunes" screen, but I can't connect it to iTunes because the computer it was registered to has recently stopped working.
I have a new computer with iTunes on that's authorised under the same account, but all it does when I try to connect it, is say; "You must enter your passcode on the iPod before it can be used with iTunes", which I obviously can't do as when the; "iPod is disabled, connect to iTunes" screen is showing, a passcode cannot be entered.
How do I get a chance to type my passcode in, or register my iPod with the same iTunes account on a different computer?
ThanksWell, I am not entirely sure what exactly happened but after trying numerous times to reinstall the drivers and getting all sorts of error messages, I finally got Windows 7 to cooperate. The iPod Touch now shows up and is being detected as a digital camera under Devices, and under Computer it is showing up under Portable Devices. If I double-click on it I can view my pictures, transfer them, delete them, etc.
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Going crazy here... every other ipod, nano, touch, shuffle no problem. I finally invested in the new 64 gb touch and xp is reconizing it as a camera
It is a camera and that is all Windows will ever detect it as.
Does iTunes detect the device?
iPod Touch's, iPhones, and iPads are not usable as a mass storage device the way other iPods are. -
My daughter was trying to update her itouch and somehow lost everything on it, but itunes seems to have restored it back to what was on an older ipod she used to have. I don't think we ever registered her itouch, and I know she didn't back it up to the computer. Any chance of getting her stuff back? She lost hundreds of pictures.
- You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- On the computer go to iTunes>Preferences>Devices and see if there is a backup of her iPod.
Note that the backup does not included synced media like apps and music.
- Is she update the iPod via iTunes on other then the computer she syncs with the media on the iPod gets erased. Same for if on the syncing computer if the media was not in the iTunes library. -
Yesterday I subscibed in Adobe pdf pack for a year. After I payed and signed in, I tried to upload a file but it came back saying it exceeds 100 MB. What am I supposed to do? By bying the product, I was under the impression I was going to install the program in my computer, but it turned out it's online!
Hi Thalia,
Thanks for posting your question in the forums. There is a 100MB file-size limit for uploading files to the Adobe PDF Pack online service. If you find that PDF Pack isn't going to work for you, you are welcome to cancel your subscription (and since it's within 30 days of purchase, you're entitled to a full refund).
You might consider an Acrobat subscription (which is software that you download and install). You would be able to create PDFs locally, without having to upload your files, so you can avoid and file-size limitations. For more information, see www.adobe.com/products/acrobat.html. (You can try it for 30 days for free.)
Best,
Sara -
I recently upsated my iphone 4 and my camera app disappeared on the screen. I am unable to do anything that requires the camera or the light. I have already reupdated my phone again and removed multiple pictures thinking maybe I had to many on my phone. Can someone please let me know if they have had this problem and what they did?
did you get this working if so how??
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My internal hard drive no longer boots. Boots just fine in external usb enclosure.
My internal hard drive no longer boots when inside my laptop. The drive boots just fine in external usb enclosure. It is also fully recognized when internal (as seen in single user mode, recovery mode or while booting from another drive).
I have tried:
with disk utilities
•fixing permissions
•repairing disk
in single user mode
•fsck -fy
zapping the pram
removing ram and zapping the pram
Any suggestions or diagnostics would be appreciated.Can't believe I spent days reformating my hard drive, restoring it, getting another hard drive... and it was all a cable that failed. I wonder what can make an internal cable like that fail (seems like the least likely part of all to fail).
Thanks PlotinusVeritas
Thanks to ifixit:
bit.ly/1q0EnOx
If you can't fix it, you don't own it! -
Kisight: How do I get my iSight working ? Trouble Shooting an iSight Camera. (Version 3)
Replacement for the second draft of this Thread (To be removed if Published as Tip)
kisight: How do I get my iSight working ?
Trouble Shooting an iSight Camera. (Version 3)
Hi, On many subjects Apple has Articles and Documents that can help.
In some case they are written by an Engineer or similar and can miss the mark for the average user.
In other cases they are crafted, detailed responses to an issue that has popped up many times in the Apple Discussions and take the best from many responses in those User-to-User Discussions, creating something that can not be surpassed.
This is the case of the Apple Article HT2090 on Trouble Shooting an iSight.
It lists steps and processes to go through for both Internal iSights and External ones.
However as with most things it does sometime pay to reword things differently so that people grasp the points in language they understand.
The info here is a reworking itself of two pages at ralphjohns.co.uk/EZ Jim pages namely EZ JIm's page 2 Where can I Find Help With My iSight ? and his page 4, How Can I Test My iSight is Completely Functional ? which were written several years ago and predate the Apple Article, being aimed at the External iSight. They have been updated since to address the Internal iSight as well but some of the comments are useful between the two types.
External First. For Internal iSights Start at 2b) (you will need to adjust some options/steps as the Internal is USB)
Steps
1) Pre Purchase
If buying an External iSight you should if you an get to see it in action.Apple no longer sells the External iSight so you will be buying it second hand.If you cannot get to see the device plugged in and working on Mac then check the smaller print of the seller and selling site as to nature of Returns and Faulty Goods.
2) Does it work ?
a) First of all Plug it in. It should come with a suitable mount (although there are variants on this) and a 6 pin to 6 pin Firewire cable.
Ideally it should have it's own Firewire port/socket on your computer. Connecting it "DaisyChained" to other devices can be a problem as they do not all use Firewire at the same Data speed.
It will then go through some checks as the OS powers it up and checks it's firmware.
Do not be concerned that the little green indicator light atop your iSight illuminates for a few seconds and then goes dark when you first connect your iSight or power on your Mac. Do not be concerned if you hear a soft whir as iSight attempt to focus either. Both these occurrences are normal. If your iSight passes the following tests, do not worry about this sound or the status of the green light.
There is no ON switch as such. It does have an iris mechanism that can be controlled by the User. The iris should be turned so you can see the Lens for the iSight to send pictures to an application.
b) Pick an Application to see the picture the iSight produces.iChat is one application you can use. Photobooth is another. iMovie (Version 4 or above for external iSight -- Version 6 or above for in-built iSight) and Comic Book (if bundled on your Mac) are yet more.
See this Users Tip for more applications Or this page for yet more.
Photo Booth is probably the simplest as it has no Preferences to choose a camera in the original version and is done from the Menu items in later versions (nor is there any setting in the OS) and Photo Booth will default to the External Camera if one is plugged in before the application is started. If you see your self or what the camera is pointing at, It Works !!
3) If it does Not Work
a) Check Cables/leads. Re-seat the cable at both ends. DO this carefully as although Firewire cables are keyed to fit the right way it has been known to force them the wrong way.
Try another 6 pin to 6 pin firewire cable.
b) Unplug the cable from any other FireWire device and give the iSight it's Own FireWire port/socket on the Mac (exclude issues with other FireWire devices). It is important that this be a port/socket on your computer and that you know that it works. Do not use a port in a FireWire hub or another FireWire device or a FireWire port in an Apple Display for testing. (Also see d below if you have an 800 FIreWIre Computer)
c) Check System Profiler (Apple Icon menu top Left > About this Mac. > More Info Button)Open the Reveal Triangles to see the list and go to Hardware > FireWire. (Use USB for Internal Cameras)
If it appears here try booting or Logging in as another user on the Mac (Create a Test account if you don't have one) and try item 2b) above again.
d) With FireWire 800 computers you may have to change your FireWire 400 to 800 Adaptor or Cable to get full Audio functionality with Lion Apps
If it is not in the System Profiler you are almost certainly going to need the Trouble Shooting Article from Apple at this point. This Article may also be of help (number HT1317 What to do if your computer won't recognise a FireWire or USB device).
If you have not resolved things at this stage it is going to be time for an Engineer with Apple credentials.There are no user serviceable parts inside any iSight.
Other Items
Audio.
The External Camera has two mics inside.The volume it records at or plays through for iChat is controlled in System Preferences > Sound > Input tab (select device) and this should be set to get the blue response bar to at least half way (preferably three quarters) when you talk.The same applies to any other Mic, even the Internal one on laptops and some other Macs.
Firmware.
The System Profiler as detailed above should tell you the Firmware the iSight has. The current version is 1.0.3 and was updated in Panther. (Essentially it is an Audio compatibility update but does seem to help in other situations)
If your computer is running Panther (10.2.x) then use this Updater
If running Tiger (10.4.x) or Leopard (10.5.x) then navigate manually to your Hard Drive/System/Library/Core Services/iSight Updater and run the updater found there.
If an iSight is Plugged in on the Computer when you do an OS update and the firmware needs updating on the iSight this app is supposed to be triggered but it seem it may need a hand at times.
Focusing on the External iSight
Essentially the External iSight is self or Autofocusing.
If in doubt then try better lighting and strong colours as opposes to light or pastels.
(All built-in iSights are fixed focus. Therefore, unless a built-in iSight lens cover is dirty or smudged, any built-in iSight whose image is blurry needs service by an Engineer with Apple credentials.)
EZ Jim has these more specific recommendations for piece of mind.
Make a cross whose lines are about one-half inch or more wide on a plain background to use as a focus target. (I have even used black electrical tape.)
Turn on plenty of light and hold the target very still at about two or three feet from the lens. Watch iSight focus. (You may need to use a tripod or brace yourself to hold the target still enough.)
Then quickly move the target and hold it very still at about one foot away from the lens. Watch iSight focus.
Finally, move in to about six inches from iSight, and check focus there, too. (Holding the target still is more important as you get closer to iSight.)
This Users Tip by Ian Bickerstaff can give you clues for any application really "Look and sound good in iChat"
Other Info and Links
iSight Support info at Apple Links to Users Guide, Manual and many other topics on the External iSight.
Apple's iSight Firewire Connectivity FAQs
Apple's iSight Service FAQs
If you feel you have not understood or think you have not grasped something here or in the links so far try the iSight Discussion Forum
1:13 PM Saturday; October 8, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, SeriouslyReplacement for the second draft of this Thread (To be removed if Published as Tip)
kisight: How do I get my iSight working ?
Trouble Shooting an iSight Camera. (Version 3)
Hi, On many subjects Apple has Articles and Documents that can help.
In some case they are written by an Engineer or similar and can miss the mark for the average user.
In other cases they are crafted, detailed responses to an issue that has popped up many times in the Apple Discussions and take the best from many responses in those User-to-User Discussions, creating something that can not be surpassed.
This is the case of the Apple Article HT2090 on Trouble Shooting an iSight.
It lists steps and processes to go through for both Internal iSights and External ones.
However as with most things it does sometime pay to reword things differently so that people grasp the points in language they understand.
The info here is a reworking itself of two pages at ralphjohns.co.uk/EZ Jim pages namely EZ JIm's page 2 Where can I Find Help With My iSight ? and his page 4, How Can I Test My iSight is Completely Functional ? which were written several years ago and predate the Apple Article, being aimed at the External iSight. They have been updated since to address the Internal iSight as well but some of the comments are useful between the two types.
External First. For Internal iSights Start at 2b) (you will need to adjust some options/steps as the Internal is USB)
Steps
1) Pre Purchase
If buying an External iSight you should if you an get to see it in action.Apple no longer sells the External iSight so you will be buying it second hand.If you cannot get to see the device plugged in and working on Mac then check the smaller print of the seller and selling site as to nature of Returns and Faulty Goods.
2) Does it work ?
a) First of all Plug it in. It should come with a suitable mount (although there are variants on this) and a 6 pin to 6 pin Firewire cable.
Ideally it should have it's own Firewire port/socket on your computer. Connecting it "DaisyChained" to other devices can be a problem as they do not all use Firewire at the same Data speed.
It will then go through some checks as the OS powers it up and checks it's firmware.
Do not be concerned that the little green indicator light atop your iSight illuminates for a few seconds and then goes dark when you first connect your iSight or power on your Mac. Do not be concerned if you hear a soft whir as iSight attempt to focus either. Both these occurrences are normal. If your iSight passes the following tests, do not worry about this sound or the status of the green light.
There is no ON switch as such. It does have an iris mechanism that can be controlled by the User. The iris should be turned so you can see the Lens for the iSight to send pictures to an application.
b) Pick an Application to see the picture the iSight produces.iChat is one application you can use. Photobooth is another. iMovie (Version 4 or above for external iSight -- Version 6 or above for in-built iSight) and Comic Book (if bundled on your Mac) are yet more.
See this Users Tip for more applications Or this page for yet more.
Photo Booth is probably the simplest as it has no Preferences to choose a camera in the original version and is done from the Menu items in later versions (nor is there any setting in the OS) and Photo Booth will default to the External Camera if one is plugged in before the application is started. If you see your self or what the camera is pointing at, It Works !!
3) If it does Not Work
a) Check Cables/leads. Re-seat the cable at both ends. DO this carefully as although Firewire cables are keyed to fit the right way it has been known to force them the wrong way.
Try another 6 pin to 6 pin firewire cable.
b) Unplug the cable from any other FireWire device and give the iSight it's Own FireWire port/socket on the Mac (exclude issues with other FireWire devices). It is important that this be a port/socket on your computer and that you know that it works. Do not use a port in a FireWire hub or another FireWire device or a FireWire port in an Apple Display for testing. (Also see d below if you have an 800 FIreWIre Computer)
c) Check System Profiler (Apple Icon menu top Left > About this Mac. > More Info Button)Open the Reveal Triangles to see the list and go to Hardware > FireWire. (Use USB for Internal Cameras)
If it appears here try booting or Logging in as another user on the Mac (Create a Test account if you don't have one) and try item 2b) above again.
d) With FireWire 800 computers you may have to change your FireWire 400 to 800 Adaptor or Cable to get full Audio functionality with Lion Apps
If it is not in the System Profiler you are almost certainly going to need the Trouble Shooting Article from Apple at this point. This Article may also be of help (number HT1317 What to do if your computer won't recognise a FireWire or USB device).
If you have not resolved things at this stage it is going to be time for an Engineer with Apple credentials.There are no user serviceable parts inside any iSight.
Other Items
Audio.
The External Camera has two mics inside.The volume it records at or plays through for iChat is controlled in System Preferences > Sound > Input tab (select device) and this should be set to get the blue response bar to at least half way (preferably three quarters) when you talk.The same applies to any other Mic, even the Internal one on laptops and some other Macs.
Firmware.
The System Profiler as detailed above should tell you the Firmware the iSight has. The current version is 1.0.3 and was updated in Panther. (Essentially it is an Audio compatibility update but does seem to help in other situations)
If your computer is running Panther (10.2.x) then use this Updater
If running Tiger (10.4.x) or Leopard (10.5.x) then navigate manually to your Hard Drive/System/Library/Core Services/iSight Updater and run the updater found there.
If an iSight is Plugged in on the Computer when you do an OS update and the firmware needs updating on the iSight this app is supposed to be triggered but it seem it may need a hand at times.
Focusing on the External iSight
Essentially the External iSight is self or Autofocusing.
If in doubt then try better lighting and strong colours as opposes to light or pastels.
(All built-in iSights are fixed focus. Therefore, unless a built-in iSight lens cover is dirty or smudged, any built-in iSight whose image is blurry needs service by an Engineer with Apple credentials.)
EZ Jim has these more specific recommendations for piece of mind.
Make a cross whose lines are about one-half inch or more wide on a plain background to use as a focus target. (I have even used black electrical tape.)
Turn on plenty of light and hold the target very still at about two or three feet from the lens. Watch iSight focus. (You may need to use a tripod or brace yourself to hold the target still enough.)
Then quickly move the target and hold it very still at about one foot away from the lens. Watch iSight focus.
Finally, move in to about six inches from iSight, and check focus there, too. (Holding the target still is more important as you get closer to iSight.)
This Users Tip by Ian Bickerstaff can give you clues for any application really "Look and sound good in iChat"
Other Info and Links
iSight Support info at Apple Links to Users Guide, Manual and many other topics on the External iSight.
Apple's iSight Firewire Connectivity FAQs
Apple's iSight Service FAQs
If you feel you have not understood or think you have not grasped something here or in the links so far try the iSight Discussion Forum
1:13 PM Saturday; October 8, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed any mobile programs associated with my non apple cellphone. This seems to have started happening after the last Itunes update I did as I was able to put music on my ipod touch a month or so ago. Is there some way to go back to an older version of itunes? I really have no idea what else to do since I followed every step on the trouble shooting page for windows 8.
I had this problem too and my roommate solved it!
Go to 'Settings'
'Music'
Scroll to the bottom and enter your password to log onto your home sharing
Then connect to iTunes and sync!
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