My daughter was trying to update her itouch and somehow lost everything on it. She had a different ipod before this one, and I think we never registered this one, so it seems the computer restored her itouch to what was on her previos ipod. Any ideas?

My daughter was trying to update her itouch and somehow lost everything on it, but itunes seems to have restored it back to what was on an older ipod she used to have. I don't think we ever registered her itouch, and I know she didn't back it up to the computer. Any chance of getting her stuff back? She lost hundreds of pictures.

- You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- On the computer go to iTunes>Preferences>Devices and see if there is a backup of her iPod.
Note that the backup does not included synced media like apps and music.
- Is she update the iPod via iTunes on other then the computer she syncs with the media on the iPod gets erased. Same for if on the syncing computer if the media was not in the iTunes library.

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HT1369 Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed and mobile programs associated with my non apple cellpho

Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed any mobile programs associated with my non apple cellphone. This seems to have started happening after the last Itunes update I did as I was able to put music on my ipod touch a month or so ago. Is there some way to go back to an older version of itunes? I really have no idea what else to do since I followed every step on the trouble shooting page for windows 8.

I had this problem too and my roommate solved it!
Go to 'Settings'
'Music'
Scroll to the bottom and enter your password to log onto your home sharing
Then connect to iTunes and sync!

When i plug my ipod into my computer it is not recharging. The computer doesn't even acknowledge that it is plugged in. Any ideas why? It does have power left so i can use it but i want to recharge it of course. Any input is appreicated.

When i plug my ipod into my computer it is not recharging. The computer doesn't even acknowledge that it is plugged in. Any ideas why? It does have power left so i can use it but i want to recharge it of course. Any input is appreicated.

Plug it into the wall using the supplied charger.
Barry

My Iphone 4 recently reset itself to factory mode and I lost everything. I managed to get most of my music back but I was wondering if there was a way to credit money that I spent on itunes cards for things in the games I purchased?

My iphone 4 recently reset itself to factory settings and I lost everything...contacts, pictures, itunes, apps. I managed ON MY OWN thanks to NO HELP from apple to figure out how to restore most of my apps and some of my ITUNES music. However I lost all of my games standings and that was a lot of money that I spent on upgrading games and such and quite a few of my songs. Is there away to research what i purchased and maybe get credited or something?

Connect the iPod to your computer and let it charge for a couple of hours. The try to backup the iPod
iOS: How to back up and restore your content
Then
Photos
- If they are in an iPod backup then restore an iPod, iPhone or iPad from that backup. See the restore topic of:
iOS: How to back up
- If they are in the iTunes backup then get them from the backup by:
Recover iPhone, iPad or iPod photos from backups with Picturescue
or
iPhone Backup Extractor for Windows and Mac
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
To try to make your iPod work see the following. It may end up erasing the iPod:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My Ipad not booting showing Itunes logo, was trying to update the software. what do i do?

My Ipad not booting showing Itunes logo, was trying to update the software. what do i do?

Here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

What should i do first? I was trying to update the iPad when it failed.

During the update it failed and wiped the iPad back to the factory setings, erasing the pictures of my recently pasted away daughter. Is there anyway to save these pictures before having iTunes do a restore? I bought this iPad from the online store on Nov. 26, 2010 and it was suppose to have the 4.2 version but it did not and that is why i was trying to update. It had the system almost backed up when i walked away for a second and when i returned my iPad had the USB and Itunes face like when i originally recieved it. How would i find that backed up materials, as well?

Yes I transferred them from the camera connection. The pictures that I did not have backed up were those of my friends to that were going back home out of state and they let me copy the pictures they had taken. Also I ws worried about the pictures that I edited with Photoshop app and saved. This would of been the first time I had the oppurtunity to save them to my computer. At this point I don't think I have any other choice but to do the iTunes restore and update and hope the back up completed and whatever it was suppose to do after that is what failed. Thank you for your help.
Background: we had twins, a boy and a girl, and at birth my little girl passed away. We were able to hold her for a while and have family and friends come in and give us their support. My day was split between being there for my wife, spending preciuos time with my daughter and running to another room to make sure my little boy was going to be okay. We spent two weeks in the hospital and are now home. After the funeral I was showing family and friends the pictures that I had taken and put on the iPad. That is when they offered their pictures and I have no idea if they still have them.

I was trying to update my IPAD 2 but it stucked, any idea what the problem can be

I was trying to update my IPAD 2 but it stucked, any idea what the problem can be

Stuck how ? What is showing on the iPad's screen, and/or in iTunes on your computer ?
If the iPad won't start up then have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I was trying to update sofwatare for my iphone 4s, i got stuck with recovery mode and only option i see is to restore from factory setting. Do i lose all the the datas ? i did't had any backup. What is a solution?

I was trying to update sofwatare for my iphone 4s, i got stuck with recovery mode and only option i see is to restore from factory setting. Do i lose all the the datas ? i did't had any backup. What is a solution?

If you didn't back it up, your data is gone. There is no "solution" after the fact.

HT4972 i was trying to update my iphone 3gs ios but in iphone it is saying that iphone could not be activated because the activation server is temporarily unavialable so now what should i do

i was trying to update my iphone 3gs ios but in iphone it is saying that iphone could not be activated because the activation server is temporarily unavialable so now what should i do now plz help mee

usually that means the iPhone was hacked to unlock it from the original carrier

I just got the Itunes update. So frustrating. I will be trying methods on this forum to save my library and re-install the older version of ITunes. What was Apple thinking when they developed and released this mess?

I just got the Itunes update. So frustrating. I will be trying methods on this forum to save my library and re-install the older version of ITunes. What was Apple thinking when they developed and released this mess?

Apple is more likely to see your comments if you send feedback via:
http://www.apple.com/feedback/itunesapp.html
=Downgrading from iTunes 11 to iTunes 10.7=
You may be able to go back with Time Machine but this may involve restoring other items too (https://discussions.apple.com/message/20441404). Alternatively:
Back up your computer first, in case the unexpected happens.
Quit iTunes.
Get iTunes 10.7 from http://support.apple.com/kb/DL1576 or the direct download link at: http://appldnld.apple.com/iTunes10/041-7195.20120912.d3uzQ/iTunes10.7.dmg
Do a few preparatory steps by making sure all iTunes components are not running and cleaning old files.   See https://discussions.apple.com/message/20475394. Do steps 3 and 4. Steps 6-8 may be also useful but I don't know if they are essential. Some of the other steps are not necessary, duplicate steps listed later in my post or are perhaps even unhelpful in the process.
Replace the iTunes 11 application with iTunes 10.7. Simply dragging the application to the trash may not work. Lion (OSX 10.7) and newer systems have iTunes integrated into the operating system and deleting is a bit more involved. Two ways to do this are:
1. Use the shareware Pacifist utility (http://www.charlessoft.com/) to install iTunes 10.7 including all associated system files. Details at http://forums.macrumors.com/showpost.php?p=16400819&postcount=6
2. Check this reference on how to delete the iTunes application itself:
    Delete iTunes in Mac OS X 10.7 Lion - http://osxdaily.com/2011/09/13/delete-itunes-in-mac-os-x-10-7-lion/
    After deleting the application there may be other files that need downgrading too. See the note about error -42408 at the end of this post. You may want to tuck these away somewhere safe until you have completed the installation of iTunes 10.7. I have not tested this but ideally if newer versions are not found then the installer will put in the old versions. This may include these files in /System/Library/PrivateFrameworks/ which apparently get updated by iTunes 11:
AirTrafficHost.framework
CoreFP.framework
DeviceLink.framework
iTunesAccess.framework
MobileDevice.framework
After doing one of the two procedures above you will have to rescue the most recent old iTunes library from your iTunes > Previous Libraries folder. Rename it "iTunes Library.itl" and replace the existing one in the iTunes folder. A newer version of iTunes irreversibly updates your library file so you have to replace it with the old one or you will get an error message. Note, this will revert your library to the version at the time of the upgrade and you will have to update any changes made since. See:
https://discussions.apple.com/message/20401436 - turingtest2 11/2012 post on rebuilding empty/corrupt library from previous iTunes library file after upgrade/crash.
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451
Other issues:
- https://discussions.apple.com/message/20432309 - solution to mobile devices saying they need to be restored after downgrading
- If you encounter error -42408:
iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - including specific error codes.
Alternatively, check https://discussions.apple.com/message/20441424 which requires you have a Time Machine backup (though possibly if you remove the newer version of these files old ones may be installed with the iTunes 10.7 installer - untested). A variant of this is at: https://discussions.apple.com/message/20448184
- Persistent "Show in iTunes Store" arrows after downgrade - https://discussions.apple.com/thread/4567064

My wifes iphone will not allow her to download from the app store when not connected to the computer. Does anyone know what is wrong?

My wifes iphone will not allow her to download from the app store when not connected to the computer. Does anyone know what is wrong?

Resetting your Mac's PRAM and NVRAM
If you have Apple Care you should give them a call.

I was trying to update my garageband app and once the app fully downloads it says that it could not install and to check my internet connection. I restarted my internet, turned it off and on, restarted my computer, and nothing works what do i do

I was trying to update my garageband app and once the app fully downloads it says that it could not install and to check my internet connection. I restarted my internet, turned it off and on, restarted my computer, deleted the app and downloaded it again and the same thing happened every time. What should I do?

Do you have any firewalls or antivirus software active (e.g. Little Snitch), that could prevent the installer from contacting the Apple Servers? If yes, turn them off. Also, disable the Energy saver, to prevent the Mac from falling asleep and causing time outs.
Sometimes it will help, to run the installer in Safe Mode, see: Mac OS X: What is Safe Boot, Safe Mode?

My iPhone 4 has frozen in my settings, while I was trying to update to the iOS 7. What should I do?

My iPhone 4 has frozen in my settings, while I was trying to update to the iOS 7. What should I do?

Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears
The servers are overloaded. There are a hundred million people all trying to download iOS 7 at one time. I would give it some time and try again later

I was trying to update the software, appear and error and my iphone wont star! what should i do? pls help!!

I was trying to update the software of the iphone to the last version, and something went wrong, and now my iphone wont start.
now it is asking me to conect it to Itunes, and itunes is asking me to restore it, and nothing happends
does anyone know how to fix the problem, and how to bring to life my phone?
pls help!!!!!

Did you try to connect in recovery mode, shownn in this article? iOS: Unable to restore

Hi. I was trying to update my Itunes to the newer version but now when I try to install it, it comes up with Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services.

Hi. I was trying to update my Itunes to the newer version but now when I try to install it, it comes up with Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services. How do I fix this?

Hi LyfsGD!
Here is an article that can help you troubleshoot this issue with the Apple Mobile Device Service:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Thanks for using the Apple Support Communities!
Cheers,
Braden

My daughter was trying to update her itouch and somehow lost everything on it. She had a different ipod before this one, and I think we never registered this one, so it seems the computer restored her itouch to what was on her previos ipod. Any ideas?

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