HT4009 I am trying to make an in app purchase but when I press buy it does not go threw and tell me to go to the apple support,

I am trying to make an in app purchase but when I press buy it does not go threw and tell me to go to the apple support.

Click here and request assistance.
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HT4009 i'm trying to make an In-App purchase but it keeps giving me an error i have $15 on my iTunes account

i'm trying to make an In-App purchase but it keeps giving me an error i have $15 on my iTunes account

Can you please reply, I have been waiting over a day for a reply to solve a problem that should be already resolved.

HT4009 I am trying to make an in app purchase, but it keeps asking me to contact iTunes support to complete the transaction. I was wondering what i do?

I am trying to make an in app purchase, but it keeps asking me to contact iTunes support to complete the transaction. I was wondering what i do?

You contact iTunes support.

HT4009 I am trying to make an in app purchase but am told purchase cannot be completed

I am trying to make an in app purchase and am not able too. What do I do to fix it. I have a credit on i tunes.

JVan03 wrote:
I am trying to make an in app purchase and am not able too.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note: Some In-App Purchases require a Credit Card

HT4009 I tried to make an in app purchase, but it says cannot be completed. it used to work, and I do not have restrictions for in app purchase

as title

Hi biubiubiubiu,
Welcome to the Support Communities!
The article below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/ts1702
Cheers,
- Judy

Hi im trying to make an in-app purchase but after i enter my password it says it cant complete the purchase. Any help?

Hi im trying to make an in-app purchase but after i enter my password it says it cant complete the purchase. Any help?

Just make sure if it wifi is connected. if this doesn't work reboot your iPhone. If it's still doesn't work contact the game service center or something. lastly, make sure u have your credit card sign in. hope this help.

I got a new credit card and tried to make an in-app purchase but forgot to update my info. It still says transaction is pending on the app

I got a new credit card and tried to make an in-app purchase but forgot to update my info. It still says transaction is pending on the app

Hi Danny724,
Welcome to the Support Communities!
I would suggest updating your billing information in the iTunes application, signing out of your account and signing back in; and then trying to complete the purchase. If the issue persists, the iTunes Store Support Team can review your account with you.
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

HT4009 I'm trying to make a in app purchase and it refers me to apple support. What do I do?

I'm trying to make a in app purchase and it refers me to apple support. What do I do?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT4009 I am trying to make an in-app purchase and it just keeps telling me to contact itunes support , why is it telling me this, it has never done this before??

I just redeemed 100.00 on itunes and am trying to make an in-app purchase on a game and it let me make one purchase, when i went to make a second purchase a message popped up telling me to contact itunes support, not sure why??

You contact iTunes support.

HT4009 I am trying to make an in-app purchase, and it will not let the transaction go through after I click "buy." How do I fix this?

I am trying to make an in-app purchase, and it will not let the trasaction go through after I click "buy." How do I fix this?

By 'not letting the transaction go through' you mean ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

HT4009 Whenever I go to make an in-app purchase, a message pops up saying "this is not a test user account." What does that mean and how can I get rid of it so I can purchase things?

Whenever I go to make an in-app purchase, a message pops up saying "this is not a test user account." What does that mean and how can I get rid of it so I can purchase things?

Try a soft-reset and see if it works after your phone has restarted (it seems ot have fixed the error for a number of people on here) : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

HT4009 I am trying to make an in-app purchase and being rejected and prompted the support page.

Unable to complete an in-app purchase, keep getting error messages although i can buy other products on the apple store.

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1702 I keep trying to make an In-App purchase but something keeps popping up thst reads "Please Contact Itunes Support to complete this transaction." It's really making me mad, so what should I do?

Does anyone know how to fix this???

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT4009 My ipad is a ios 6.1.3. I'm trying to make an in-app purchase. After entering my Apple ID, a box opens stating i cannot make the purchase, because the ipad connot connect to the itunes store.

I'm trying to make an in-app purchase, but after entering my apple ID, amessage comes up stating I cannot make the purchase. That the ipad is not connected to the itunes store. My ipad is connected via wifi through the hotspot on my iphone. The ipad is also connected to my laptop with itunes opened. I don't understand what the issue is.

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

HT4009 When im trying to make an in-app purchase, after I hit buy it says "your purchase could not be completed" My account is set up correctly so I dont know what the problem is"

Im trying ti make an in-app purchase but its not allowing me even though my apple account is set up correctly

Have you checked your Restrictions > http://support.apple.com/kb/HT4213
Kyskyhar3 wrote:
... my apple account is set up correctly
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT4009 I am trying to make an in app purchase but when I press buy it does not go threw and tell me to go to the apple support,

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