HT4009 When I try and buy a in-App purchase it comes up with a box saying that the purchase was not able to be completed go to this website for more info.
In-app purchases not working please help
If you are getting a message to contact iTunes support then you can do so via this page and ask them for help (on thses forume we won't know why it's appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I just downloaded a new software update to my ipod touch and now the ipod and screen are frozen. I received a message that the download was not successful and now my screen is showing the blue round itunes symbol with an arrow pointing to the symbol and shows a cable below it. I have tried the restart of pushing the two buttons together and waiting 10 seconds for the apple symbol which appears and then go backs to the same stuck symbol. My computer is not recognizing the ipod either and will not connect. What needs to be done? Thanks.
Try manually placin the iPod in Recovery Mode and restore via iTunes.
Next try DFU mode and restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
Please help anyone
I believe that it's actually telling you that you need to contact Apple support, and if so you will need to do what it says, contact iTunes Support. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
IPad constantly reboots every 2-3 minutes, after full recovery is not activated to wi-fi, and Itunes - for 20 days, Itunes says that the activation was not possible because the server is not available try again later. Ipad under warranty, but he was more than 6 months, so please call customer service apple can not. by DFU also restored Official Ipad bought in a store in Russia. When buying activated immediately. IMEI 013311005943507. Help please! the official service Moscow representation FDA ipad offer to send in the U.S. for $ 500!
Hello this is happening to us also (minus the Bluetooth speaker). We can't figure out what is causing the data usage. I turned off mobile data as soon s I activated the device, and got the message that unless I am connected to WiFi.....(that is exactly what I wanted). We watched Netflix for about three hours, then the alerts started. Like you we have many devices connected and never used over 2GB now all of a sudden we have used it in a matter of hours. My husband called Verizon and got the usual doubting Thomas response. I understand that they don't know my device settings. So over the phone we check all the settings and turned off every possible culprit eating up the data and end the call. By now I have purchased another gig for the month! Assured we are NOT using mobile data, we continue on the IE path to bliss. HA! A few hours later I check the mobile data usage on the Verizon website and that darn thing is still using data. After two more phone calls and two VERY uneventful trips to the local store we were told to take out the sim card. This has stopped the data usage, but it defeats the purpose of having the data plan. I could have just stuck with my Surface. Verizon sent us a new sim card. Its been installed and I have set my homepage to Verizon mobile data usage (just kidding) but I am on that site a lot. I am surprised at the number of complaints about this device. When we called the Verizon support acted as though this was the first time they had heard about this. Loved your post, you should write for a living.
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When i try to connect my iphone to itunes it comes up with a message saying "itunes could not connect to this iphone, an unknown error has occured (0xE8000012)
i have recently bought new laptop and downloaded/installed the newest itunes and this has happened.. any ideas?read
Error -50
Delete Storm Video, QuickTime, iTunes, then reinstall iTunes. See also KB TS1583for error -50 -
Whenever I try to make an in app purchase it says it wasn't able to complete the purchase I'm using a iTunes voucher I've loaded it onto my account what can I do to make it work it says visit iTunes - support but nothing helps me
Wht is the exact wording of the message you get when you:
Apple - Support - iTunes - Contact Us -
I Can't purchase any in app purchases. Can someone please help me.
What do you mean by ""make check for existing purchase and it happens (error message)."
Just what are yo doing when yo get that error message? -
i have an activation problem with my iphone 3gs. i updated the software to io6 using itunes but now the phone will not complete activation because it keeps saydin the activation server is not available and to re try later. ive been trying for 6 hours but it still wont activate. if i try using itunes then it sayd no sim inserted when there is one inserted, what can i do?
You are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money.. -
help please
Have you tried contacting iTunes Support and asking them ? We are fellow users here on these forums, it could be due to a number of reasons, we won't know which one.
http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
As I said before having troble opening my iTunes and App Store, need some help, Also i cant open games iv paid and donloaded, and wifi still not working..
Pleaseeee if anyone could help me out that would be a great help..
ThanksHi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
-Griff W. -
Somebody help!
I need my phone and its stuck in a black screen mode with only that circulating light thing in the middle
SOMEBODY HELP!!!Try resetting it: hold on/off and home buttons simultaneously 10-15 seconds until you see the Apple logo, release and wait for it to restart.
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My itunes was working perfectly and then i upgraded and now it doesn't open and all i get is an error message.
Ive tried so many times removing and re-installing and it won't work.
Someone please help me!
I am a windows 8 user!The most thorough explanation of what needs to be done is in the user tip: https://discussions.apple.com/docs/DOC-6562
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I am not able to activate my new phone, it says that the phone configuration is incorrect. Can I fix this problem?
Do you have a SIM in the iPhone?
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i put money to my itunes account. and now when i try and buy a song it keeps saying that it has to charge my card. why wont it let me use the giftcard money? how can i fix this?
If you still have your old card listed on your account then try selecting the 'none' option and remove it and then try entering the card's details from scratch. If that doesn't work then what is the full error message that you are getting, and the card is registered to the same name and address (including format and spacing) that you have on your iTunes account ?
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I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance. How do I use my balance first?
Hi ...
Select None for payment method > iTunes Store: Changing account information
Be aware, an auto renewing subsciption by require a credit card.
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