HT4059 I can't download an iBook. I used to be able to and now I'm getting a message saying unable to download contact iTunes support

I can't download an iBook. I used to be able to and now I'm getting a message saying unable to download contact iTunes support. Any suggestions?

Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
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I did the iTunes update yesterday and now I am getting this message when I try to open iTunes - "This copy of iTunes is corrupted or is not installed correctly. Please re-install iTunes. (-42037) Can anybody help me out resolving this?

I did the iTunes update yesterday and now I am getting this message when I try to open iTunes - “This copy of iTunes is corrupted or is not installed correctly. Please re-install iTunes. (-42037) Can anybody help me out resolving this?

Download iTunes using the tab at the top of this page, re-install. Back up your computer first.

My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application"

My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application" and "<app> could not be downloaded at this time - Done or Retry".
It's not an iTunes login / password issue because sometimes one or two of the Apps will download and the others stall with the blank progress bar. The internet connection is working fine in all other respects.
Sometimes, many restarts later the downloads will complete. Is this a known bug? Is Apple working on it? Any fixes?

My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application" and "<app> could not be downloaded at this time - Done or Retry".
It's not an iTunes login / password issue because sometimes one or two of the Apps will download and the others stall with the blank progress bar. The internet connection is working fine in all other respects.
Sometimes, many restarts later the downloads will complete. Is this a known bug? Is Apple working on it? Any fixes?

HT201210 How do I download iOS 6 on my iPhone? Keep getting error message saying "unable to download an error occurred while downloading iOS 6?

How do I download iOS 6 on my iPhone? Keep getting error message saying "unable to download an error occurred while downloading iOS 6?

How do I download iOS 6 on my iPhone? Keep getting error message saying "unable to download an error occurred while downloading iOS 6?

I recently changed my iCloud email address but now when I try enter my debit card details so I can download music it says I have to contact iTunes support why?

I recently changed my iCloud email address but now when I try enter my debit card details so I can download music it says I have to contact iTunes support why?

Try contacting iTunes support and ask them : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I have the latest version of Pages 5.2 but I keep getting a message saying I must download the newest version to open my file, has anyone else had this problem?

I have the latest version of Pages 5.2 but I keep getting a message saying I must download the newest version to open my file, has anyone else had this problem?

You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.01 can not open Pages 5.2 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Once opened and saved in Pages 5.2 files can not be opened in Pages 5.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

Please help .. when entering billing information its saying i need to contact itunes support about payment review transaction . where can i do this . much appreciated

please help .. when entering billing information its saying i need to contact itunes support about payment review transaction . where can i do this . much appreciated

Contact iTunes using the link provided. Or, use the contact information found on the Contact Us page, the link to which is at the bottom right of every page.

Whenever I try to enter my credit card information into iTunes via either my mac book or my iphone it says there is an error and says "for assistance, please contact itunes support, etc...". Can anyone help with this?

Whenever I try to enter my credit card information into iTunes via either my mac book or my iphone it says there is an error and says "for assistance, please contact itunes support, etc...". Can anyone help with this?
I haven't had any luck at all getting it resolved using iTunes support so I'm hoping someone who's encountered the problem can help me.

What did itunes suport tell you?
They will need to solve this.

I am trying to connect to a network but keep getting a message saying "Unable to join the network' and the only option is dismiss, what can I do?

I am trying to connect to a network on my ipad but keep getting a message saying " Unable to join the network" and the omly opion is dismiss.....Can anyone help me find out what is wrong please?

Have a look at this may help
http://www.apple.com/uk/support/ipad/wifi/
Are you refering to a home network or some form of public
if home network ensure your router has latest firmware and try rebooting it

I can't by from apple store every time i try these message come to me ( plese contact itunes support to complete this transaction) why?

i can't by from apple store every time i try these message come to me ( plese contact itunes support to complete this transaction) why?

hanibaqshi wrote:
I have just the exauct problem
have you solved this issue yet?
thanks
Just like the OP you MUST contact itunes support

HT1491 I'm trying to download extras on game however it's saying I have to contact iTunes support

I'm trying to download some extras on a game however it's telling me to contact iTunes support to process this. Any idea how I do this.?

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Hi I am having problems downloading and updating apps on my iPad and iPhone. The message cycles between waiting and loading then I get an error message saying unable to download app. Eventually,after many attempts it works.

Hi Guys - for a few days I have been having problems downloading and updating apps on my iPad and iPhone. The message cycles between waiting and downloading then eventually says unable to download app. Sometimes after many attempts it wil eventually work. I tested it on an old iPhone 3G and got the same problem so it is not an iOS 5 issue. My WI-FI connection is working fine. I was wondering if this is an App Store problem? Anyone else in the UK having this problem?

Hi John
iTunes Support wasn't of any use to me.
I have also been having another problem - with BBC iPlayer and other video streaming not working due to insufficient bandwidth, despite my overall download speed being consistently around 50Gb. This is also affecting AppleTV downloads
I am using Virgin Media as my ISP, and was wondering whether you do as well. This might be the common thread.
-Bernard

I can't activate iMessage on my iPad3. Why do I get a message saying: Unable to contact the iMessage server. Try again."

I can't activate iMessage on my iPad3; message says: Unable to contact the iMessage server. Try again."
Settings > iMessage > Enter Apple ID
I enter the info
Click "Sign In"
Prompted for my Apple ID Password again (in a pop up)
Message appears "iMessage Activation" + "Could not sign in. Please check your network connection and try again."
OK the message
I verify Safari can get toethe web & load pages OK
Back to iMessage in Settings
Repeat steps 1-4
Now at iMessage screen where I set how people will message me. I have my iPhone's number, my email address I use for Apple ID, and my @me email address
I leave them all checked and I hit "Next"
"Verifying" with the spinning wheel at the top of the screen...
Pop up message says: "iMessage Activation" + "Unable to contect the iMessage server. Try again." (this is about the 6th time I've tried this)
What have I done to try to make it work?:
Retied as directed by iPad
Powered iPad off & tried again
Turned airplane mode on, off, and tried again
Verified that the iPad DOES have network access by browsing the web with Safari (not using 3G/4G, wifi only)
Please suggest something...someone.... anyone?

I can't activate iMessage on my iPad3; message says: Unable to contact the iMessage server. Try again."
Settings > iMessage > Enter Apple ID
I enter the info
Click "Sign In"
Prompted for my Apple ID Password again (in a pop up)
Message appears "iMessage Activation" + "Could not sign in. Please check your network connection and try again."
OK the message
I verify Safari can get toethe web & load pages OK
Back to iMessage in Settings
Repeat steps 1-4
Now at iMessage screen where I set how people will message me. I have my iPhone's number, my email address I use for Apple ID, and my @me email address
I leave them all checked and I hit "Next"
"Verifying" with the spinning wheel at the top of the screen...
Pop up message says: "iMessage Activation" + "Unable to contect the iMessage server. Try again." (this is about the 6th time I've tried this)
What have I done to try to make it work?:
Retied as directed by iPad
Powered iPad off & tried again
Turned airplane mode on, off, and tried again
Verified that the iPad DOES have network access by browsing the web with Safari (not using 3G/4G, wifi only)
Please suggest something...someone.... anyone?

Ipad2 tried to update numbers and keynote apps, now can't access either and message says unable to download ?

Tried to update app's numbers and keynote, now can't access either of them and message says app can't be uploaded at present, so now both apps just show blank download bar, and I can't open them up at all. Can anyone help ?

Remember that you can always try finishing the downloads in iTunes on your computer and then sync the iPad to try to move the apps to the iPad.
You can try any of these suggestions as well.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.

I can no longer access the iTunes store, I get a message saying I need to update iTunes but cannot as I am on Mac OSX 10.4.1

I have an account with the iTunes store but can no longer access the store because I get a message in iTunes store window telling me to update to an iTunes version that will only run on Mac OS 10.5. I am on Mac OSX 10.4.1 and do not plan on upgrading that version.

This is what I had to do to access iTunes store with 10.4.11 (took all day for the downloads)
1. download & install iTunes 9.2.1 (101 MB)
2. download & install Quicktime 7.5.5 (61 MB)
3. message 'need to install Safari 4.0.3 or later' (and I never use Safari)
4. download Safari (26 MB)
5. Safari won't install without 'latest security update'
6. download latest security update 2009-005 (Intel) v. 1.0 (172 MB)
7. take a long walk
8. install security update and restart
9. install Safari and restart
And yes, now I can download music again from the iTunes store. I would have given up and gone with Amazon.com but mp3 downloads are only available to folk in USA, and I'm in Australia.

HT4059 I can't download an iBook. I used to be able to and now I'm getting a message saying unable to download contact iTunes support

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