HT1491 I'm trying to download extras on game however it's saying I have to contact iTunes support
I'm trying to download some extras on a game however it's telling me to contact iTunes support to process this. Any idea how I do this.?
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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I recently changed my iCloud email address but now when I try enter my debit card details so I can download music it says I have to contact iTunes support why?
Try contacting iTunes support and ask them : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I am trying to make an in app purchase, but it keeps asking me to contact iTunes support to complete the transaction. I was wondering what i do?
You contact iTunes support.
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I am trying to edit my payment information. However, I keep getting a message to contact iTunes support to complete this transaction. What number do I call or what can I do online?
No promises, but you may get a way around this with a refund or something. Might as well check.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
i am trying to purchase but it says that ineed to contact itunes support to complete this transaction
You can contact iTunes support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I am trying to download apps but won't take my card
Click here and ask the iTunes Store staff for assistance.
(104062) -
I'm trying to email my goddaughter a gift certificate for itunes, but i keep getting a message that says, you have to contact support to complete the transaction. the computer is authorized, the credit card is authorized, and i have a userid and password with which i can log on to my account, so i don't know what i'm doing wrong. any ideas?
Hi...
My credit card is from El Salvador And I can't buy english movies?
Your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article -
I'm trying to download a free game but it's says purchase details
Hi can someone help me please I'm trying to download free games which I've done many times before now it's sayin purchase details wen its a free game
Hey Jessy_vicky,
Thanks for the question. Try changing your payment information to “None”. If you are unable to select “None” as a payment option, see the following resource:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/TS5366
Using an existing iTunes Store or App Store account
If you have an unpaid balance or payment due, you can't select None as your payment type. To see which order you need to pay for, view your purchase history. When you sign in to the store, you may see a message that there was a billing issue with your last order. Click the Billing Info button to see the order.
After you pay for the order, you can change your payment information to None.
Additional Information:
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646
iTunes Store & Mac App Store: About payment card authorization holds
http://support.apple.com/kb/HT3702
Thanks,
Matt M. -
trying to buy something in app and just getting error message?
Try here Brandon > Apple - Support - iTunes - Contact Us
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I want to make an in-app purchase on my iphone . My billing address is correct but when I try to purchase it it tells me that the purchase can't be done and that U have to contact the itunes support. They didn't give me a reason why it doesn't work. I was hoping somebody could help me.
You will need to contact iTunes support and ask them why the message is appearing, they are the only people who can help you with it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Topic. Any help appreciated.
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them. -
Yes its i getting a message to contact iTunes Support when i trying bay the gems from clash of clans and i already changing my payment informition and everything fine bot why untill now still getining same messge ?
Have you contacted iTunes Support and asked them why it's appearing ? If not then you will need to do so (we are fellow users here on these forums, we won't know why) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption -
i have an iphone 3 and im trying to download apps but it wont let me says i need 4.4 or later but my itunes is on 11
It's not referencing your iTunes version. It's referencing your device's iOS version. An iPhone 3G has a maximum iOS of 4.2.1. If an app requires an iOS higher than that, it will not work on your iPhone 3G.
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I am trying to download an epub book from the library, which I have been doing for almost a year. Now I am being asked for my adobe id, which I enter and I get an error message stating Adobe Activation Request Error:2004.. What's this ?
I downloaded Blue Fire Reader and it requested an adobe id. I clicked on the link that was in the error message stated http//adeactivateadobe.com. Found out that if the date and time on my Ipad is wrong that it won't let me download a book. I was off 5 hours. I reset my clock settings and adobe id let me download a book from the library. I am back to using Overdrive and adobe again on my ipad.
Thank you. -
I have successfully imported a Pages document from my (new) iPad but it will not open because it tells me that "You need a newer version of Pages to open this document".
I have Pages '08 3.0.3. Am trying to Download an Upgrade but get a message saying "an eligible Keynote application was not found in the location/Applications/iWork '09".
What to do?Go to the App Store in your Applications folder, not in a browser, and search for 'Pages':
Click on the price to buy immediately (there is no 'basket') - the credit card you have registered with iTunes will be charged. Or click on the icon for an information page:
Again, click on the price to buy immediately - note that you get no 'are you sure', the purchase is immediate and not cancellable.
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