HT4059 I purchased an ibook by mistake, I thought I was buying an audio book.  Can I return it or no?

I purchased an ibook by mistake, I thought I was buying an audio book.  Can I return it or no?

All purchases are considered final, but you can try contacting iTunes support and see if they will give you a refund or credit : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

  • I downloaded the ibook instead of the audio book can I get a refund?

    I downloaded the ibook instead of the audio book can I get a refund?

    A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you. An exception is more likely if the app is defective in some way or doesn't do what the developer advertised and the developer has been unable or unwilling to help you.
    Good luck.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • HT4059 I purchased an iBook and when I try to download it I get sent in a circle. Message pops up that it's already been purchased & I need to go to store to download but it never downloads, stays in pause mode. I have been charged for the book but can't

    I purchased an iBook and when I try to download it I get sent in a circle. Message pops up that it's already been purchased & I need to go to store to download but it never downloads, stays in pause mode. I have been charged for the book but can't retrieve it. I've successfully purchased books before without trouble.very frustrated

    Hi Peggs,
    Try this:
    Open your iBooks app on your iPad
    Select the Store Button at the top
    Select Purchased at the bottom
    You will see your AppleID on the right at the bottom, then Redeem, then Support
    Click on your Apple ID, and when the AppleID window comes up with the options, Sign Out
    Then Sign In again and try redownloading your book
    Hope this helps!
    Cheers,
    GB

  • Hello I have a iPhone 5S all of a sudden my music that I have purchased only plays on 1 speaker.  I thought it was a bad audio cable so I brought it back to the store.  Only to have the same thing happen again. What is going on?

    I have a iPhone 5s all of a sudden my music on my iPhone would only ply oit of one speaker in the car.  I thought it was the Audio Cable went and brought another Audio Cable and the same thing again.  I than plugged my son phone which is a NOTE 3 into the Audio Cable and it started playing fine.  I purchase all of my music from the Apple Store and one of the reasons is because I enjoy listening to my phone with my playlist inside my car.  Has anyone else experienced this?  Apple needs to fix this ASAP or refund me my money back for all the songs I purchased.

    If you connect headphones to your 5s do you also hear music on from one side?
    If yes get a light and inspect the headphone jack and clean out any dirt/debris/ etc. you find in there.
    If that does not fix it you will need to get your iPhone replaceed under your warranty.

  • HT4059 I purchased an iBook and accidentally paused while downloading. Now I cannot download the rest. Message keeps telling to return to purchase site to download, but everything I click on "Download", the message would reappear. Circular logic. Help!

    I purchased A book on iBooks and accidentally paused it while downloading. Now I cannot continue it's downloading. I get a message saying I have already purchased the book and to go to Purchased page to download it. Trouble is, every time I do that, tapping the "Download" button, the same message reappears. EVERY TIME. Circular logic. Help!

    Okay, you need to contact support definitely about what's going on. Here is a form that will send an e-mail into support for you:
    http://www.apple.com/emea/support/itunes/contact.html
    As far as the prices, the difference is likely the laptop version is the SD version and the iPad one is available in HD. That's the only reason you'll see a price difference. It has nothing to do with the device with movies/movie rentals. Apps yes, these no.

  • HT4059 i purchased an ibooks but t is stuck in paused.  where is purchases so  I can press download to get my book

    I bought ibook but it is stuck in paused.  where is the "purchases " key so I can get downloaded.

    Welcome to the Apple Community.
    Try deleting the problematic book (electing to remove original file if/when prompted) and then re-downloading the file from the iBook store.
    You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option at the bottom of the screen after you tap the store button in the top corner of the iBook app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • HT4059 Why does my IBook goes missing when I try to look at the books from your stand?

    Every time I go toIBooks to buy I have trouble with IBooks which goes back to my books I have already bought, all I want is to find books I want to buy but it just goes back to my library and not to the store, if you look into my site I have about 130 books and still am buying more so even when I have read them I keep in my library to remind me not to buy the same ones or about the author. So is there something I can do to stop keep going around and round till it works and it does not shut down,
    Thanks RJB

    This may sound stupid, but I'm gonna throw it out there anyway. Is it possible, that if I have enough junk on my desktop it might disrupt the signal? It seems odd, but it kind of looks like my signal is strong and relatively steady now that I've cleaned my desktop. I do tend to get very cluttered. I use a lot of reference images and save text clippings to use later... it just piles up very quickly.
    So, I wonder if all that extra effort my system has to do keeping up with the junk might have something to do with the drop outs?

  • I have 5s and went to purchase a song from itunes and it froze at buy or cancel what can i do to fix this

    went to purchase a song this morning and when i got confirm buy or cancel it froze  thankfully phone work fine anywhere else just this app is froze how do i correct this?

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105876)

  • How to change my security questions? Trying to make my first purchase on iTunes but need to answer these before it will let me purchase. I have forgotten these as it was so long ago. Can someone help me please?

    Can someone help me with changing the security questions in order to make my first purchase with iTunes? I have forgotten the original ones and I'm baffled.
    normafromclydebank

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (121522)

  • Purchased song with explicit content while thought it was a clean version

    My son purchased several songs last night and is aware that he cannot purchase songs with explicit language ..... he purchased a song that did not have an "Explicit" tag on it but does contain the "F" word which he does not want to hear or do we want to have in his music collection.
    Is there a way to "delete"/refund or such this type of sale from the ITune store? How can you be sure that language such as the "F" word and others don't get into the songs that are listed if they are not flagged as containing such words?
    Thanks, 4golf

    4golf,
    I'd use the form at the bottom this page to bring the matter to Apple's attention.
    http://www.apple.com/support/itunes/store/buy_troubleshooting/
    Matt

  • I'm new to Itunes and I accidently purchased duplicate audio books .Can I cancle before the second book downloads?

    Is it possible to cancel a duplicate audiobook download ?Didn't realize it wad downloading and reordered same book.

    Same problem.After 30 min figured it out.
    For me:
    hooked up iphone 5 to imac
    Updated ios7
    updated itunes
    downloaded audible.com app and signed in/registered
    went to books tab on iphone while still plugged in
    manual dowload selected audiobooks on syn audiobooks.
    sync and dowload onto iphone
    turned off iphone
    restarted
    audiobooks were under more in music icon on iphone.
    Rather long and silly-but worked.Just had to now redownload all my music as it erased music.
    Seems you can not manually sync music,and audio books-its one or the other.When you click on,the other goes off.Just had to do it sequentially.What made apple a great company seems to be slowly eroding.

  • HT4059 can I buy an audio book in the cd format? if so how?

    can I buy an audio book in the cd format. If so , how?

    Not from itunes.
    Itunes sell downloads.

  • Ibought an ibook by mistake. I wanted an audiobook. I only have an ipad so cannot read large book on it. Can I transfer it to a Kobo Vox? If not, how do I go about switching the ibook for an audiobook. I will pay the difference, no problem.

    I bought an Ibook by mistake when I thought I was buying an audiobook. I only have an Ipod - can't read a big book like that on an Ipod. Is it possible to transfer it to a Kobo Vox? If not, how do I get hold of Itunes to exchange them (I will pay the difference)?

    " Is it possible to transfer it to a Kobo Vox? "
    No.
    " how do I get hold of Itunes to exchange them (I will pay the difference)?"
    There are no refunds/exchanges.  You can try contacting itunes support and asking for an exception:  Click Support at the top of the page, then click the link under Contact Us.

  • Can't check purchase in iBooks on my iPhone In book store

    I can't check  my purchase in iBook store as I think I was charged twice for a book how can u check and see

    Hello, Amandacu12. 
    Thank you for visiting Apple Support Communities.
    Here is the article that shows you how to view your purchase history.
    iTunes Store: See your purchase history and web order numbers
    http://support.apple.com/kb/ht2727
    If you feel that you were billed incorrectly, you can report a problem with the purchase via the steps in the article below. 
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    Cheers,
    Jason H.

  • How can I switch a book purchase to an audio book purchase?

    Please help me figure out how to switch an iTunes "book" purchase to an "Audio-Book" purchase!
    I can't believe I made this mistake and want to exchange or cancel the book purchase and then buy the audio book version as new purchase.
    HELP Please - I feel like a loser user!

    Try
    http://www.2epub.com/
    or
    http://ebook.online-convert.com/convert-to-epub

Maybe you are looking for

  • SWITCHING LINE FROM ONE ACCOUNT TO ANOTHER.....WILL IT RENEW?

    I have a 2G iPhone now. I am on my mothers account. She is the primary account holder. I created a separate account as myself as the primary account holder for my girlfriends line. I would like to purchase the 3G iPhone tomorrow. It says you need to

  • Relationship b/w profit center Vs plants

    Dear FI-CO guru's Can u explain what type of relation ship can  we maintain plant to profit center , is there any assignment to plant vs profit center? and explain both aspect of view relationship between plant vs profit center thank in advance Regar

  • How connect 10g with discoverer (host name give me error)

    hi master sir i install discoverer but not connect with oracle 10g i flow this step 1. From the Start button use Programs | Oracle - BIToolsHome1 | Configuration and Migration Tools | Net Configuration Assistant. 2. Select Local Net Service Name Conf

  • Looking for Fm which display Blocked status

    Hi , I was looking for a function module which displays the  blocked status in GTS system, i know one '/SAPSLL/CD_STATUS_GET' which exist ECC system, but i am looking for which is in GTS system. Could you plz help me out with this issue.

  • Executable jar that can extract some archive nested in it and do more

    Can anyone tell me how i can extract sfx(self -extracted) archive using executable jar if this archive is included into this jar. And how to include it. For example: i have jar witch prints hello world to screen but also contains sfx archive in it wi