HT4061 Help! My iphone displays a cord to an itunes icon and I can't get it to go away...even when I plug it into my computer.  My computer is not recognizing it as a device.

Help!  My iPhone 4 displays a cord to an itunes icon and I can't get it to go away...even when plugged into my computer.  My computer doesn't recognize it as a device.  How can I just cancel all this and get my phone back to normal?

You might want to try performing a hard reset of your device; this will restart it and generally clear out any errors, it will not erase any data on your device.
Press and hold both the home button and the lock button (the button on the top right of the iPhone) for several seconds until the Apple logo appears.

Similar Messages

  • I have an iphone 4 and I can't get cloud or ios 5 even when i download all updates

    I have an iphone 4 and I can't get cloud or ios 5 even when I connect my iphone to the computer and download all updates. Can someone help?

    Are these SMS messages or iMessage type messages (the recipient has to use an iOS phone)?  It sounds like you are trying to send an iMessage and the receipient's phone or current setup is not on.

  • My ipod touch 4 won't sync or register on my computer. The cord works, the usb port works, and when I plug my ipod into the wall to charge it work, but when i plug it to the computer nothing, not even charging. P.S. worked before I updated it.

    The cord works, theusb port works, and when I plug my ipod into the wall charger it works, but when I plug it into the computer, nothing, not even charging. P.S. it worked before I updated it to iOS  6.1.5

    You do have iTunes 10.7 or later on the computer, right?
    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • My iPod is stuck on the Apple logo and won't do anything! It won't turn on, doesn't give me the option to power it off, and to top it all off, it's not being recognized by my computer OR by iTunes when I plug it into my computer.

    So yeah...last night I was checking out my iPod (bored at the in-laws) and all of a sudden the screen went blank and the only thing I can get it to do is have the black screen w/ the white apple logo on it. It won't turn on, doesn't give the the option to power down, it won't charge, AND it's NOT being recognized when I plug it into my computer. Not by iTunes OR my computer. I've tried holding down the top button and the home button at the same time...nothing. And since it's not being recognized on my computer, I cannot restart it or go back to factory settings. Someone please help! I've had it for 18 months so the warranty is no longer valid and I don't know how to fix it. THANK YOU in advance!

    - I would try placing the iPod in recovery mode and then see if iTunes will see the iPod.  try both with the iPod not connected to the computer and with it connect. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - Next see if placing the the iPod in DFU mode will make it visible
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My iPhone will not turn on, when I plug it into my computer and load up iTunes its in recovery mode and the only option is to restore my device to factory settings. I have no back up of my phone I've also tried the home/sleep button thing but nothing

    My iPhone 4 will not turn on, when I plug it into my computer and load up iTunes its in recovery mode and the only option is to restore my device to factory settings, I have no back up of my phone I've also tried the home/sleep button thing but nothing, I have literally done every method I was told, I checked for water damage and that's fine. I don't want to restore my phone or buy a new one or pay for repairs because that's wasting money when it could be a simple way to fix it. And yes, I've also tried charging it and turning it in. I really need some help with my phone

    That does happen.  It depends on how hard the server is being hit, as well as the connection speed of your system.  If you are on a windows system, you will want to disable any antivirus or firewall software during the download.

  • My IPhone does not show up under Devices in I Tunes when I plug it into my computer. "Devices" no longer appears on the menu at all down the side of the page.

    My IPhone does not show up under Devices in I Tunes when I plug it into my computer. "Devices" no longer appears on the menu at all down the side of the page.

    Hope this helps:
    http://www.apple.com/support/iphone/assistant/itunes/

  • My computer wont recognize my iphone 4. when i plug it into any computer it doesnt charge. i followed the procedure on the website but the device manager still says unknown device. any ideas how to fix this???

    My computer wont recognize my iphone 4. when i plug it into any computer it doesnt charge. i followed the procedure on the website but the device manager still says unknown device. any ideas how to fix this??? the weird thing is it use to work until yesterday. thanks

    Will it charge when connected to a wall outlet? The USB port on your computer must be 2.0
    Powering Apple and third party peripherals through USB

  • How do I get data off  my phone? when I plug phone into the wall and hold down the button i can get into photos and messages etc but when I plug into laptop it goes to recovery mode........therefore the data is not yet wiped? HELP!

    how do I get data off  my phone? when I plug phone into the wall and hold down the button i can get into photos and messages etc but when I plug into laptop it goes to recovery mode........therefore the data is not yet wiped? HELP! I got married last week on holidays and have not had a chance to save photos yet.

    Hello there stidhambr15,
    I was researching the issue you are having and recommend a couple of things. First it might be a good idea to reset the device following iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting found here http://support.apple.com/kb/ht1430
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't quite get the device going again, I recommend restoring the device.
    iTunes: Restoring iOS software
    http://support.apple.com/kb/ht1414
    Might even be a good idea to turn off the phone, reseat the SIM card, and turn it back on.
    iPhone and iPad: How to remove the SIM card
    http://support.apple.com/kb/ht5163
    iPhone 4 (GSM model)
    iPhone 4S
    Cheers,
    Sterling

  • My iPod won't turn on even when I plug it into my charger. I don't want to spend too much fixing it but I need to use it. Please help!!

    My iPod won't turn on even when I plug it into my charger. I don't want to spend too much fixing it but I need to use it. Please help!!

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • When i first got my iphone i plugged it into my friend's computer and songs on from itunes. Now it will not show up in the side bar when i plug it into my computer. I have already tried 'authorizing this computer'. What can i do?

    When I first got my iphone i plugged it into my friends computer and added songs from their itunes. Now when i plug it into my computer it will not connect or show up in the sidebar in itunes. I have already tried factory resetting the phone and 'authorizing this computer' in itunes. Can anyone help?

    Is your iTunes up to date, it is now 10.7, click the iTunes button at the top of this page if you need the new version.

  • My iPhone shut down and factory reset itself for no reason, and now when I plug it into my computer or any power source, the apple shines but it doesn't get any further than that. How can I fix it?

    My iPhone shut down and factory reset itself for no reason, and now when I plug it into my computer or any power source, the apple shines but it doesn't get any further than that. How can I fix it?

    Try Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work.

  • My phone is unresponsive, like a black screen, except bright colors streak the screen. I tried plugging it into the computer but it says its an unknown device. What happened?

    I recently plugged in my phone to the computer to download some music. It was resyncing and copying an app, while simultaneously I was on snapchat when suddenly a big wave of pink covered the bottom of the screen, then streaks of bright colors covered the whole screen. I cant turn it off because I use assistive touch, which is now covered by the streaks. Right now I'm waiting for my phone to turn off by itself, hopefully, because it was low battery when I plugged it in. Not only that, but when I plug it into the computer it says the device and port are 'unknown'. What happened? Is my phone broken? Please help me.

    See if you can connect in recovery mode and restore your device, explained in this article:
    iOS: Unable to update or restore
    If you can't, you should get it serviced.
    Apple - Support - Service Answer Center

  • I have an Ipod 4th gen. and when you plug it into the wall it is stuck on the charge/lighting bolt screen and it wont charge, and when you plug it into a computer (PC) the lighting screen wont even apear. Please help I have had this problem for forever.

    I have a ipod touch 4th gen and it wont chrage. When you plug it into the wall the lightniing bolt screen will apear but no matter how long you leave it, it will never turn on. Also it the lightning bolt screen wont even come on when you plug it into a computer (PC)..........PLease help its been like this for forever

    Hi Gammer576775!
    Here is an article that will help you troubleshoot this issue with your iPod touch:
    iPod touch: Hardware troubleshooting
    http://support.apple.com/kb/ts2771
    Will not power on, or will not turn on unless connected to power
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Connect the iPod touch to an Apple USB power adapter and let it charge for at least ten minutes.
    After at least 15 minutes, if the display turns on and…
    The home screen appears, the device should be working. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen: . Then disconnect the device from power. If it immediately turns off, seek service.
    The low-battery image appears even after the iPod touch has charged for at least 20 minutes: See the "iPod touch displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or low-battery image appears , continue with this article for further troubleshooting steps.
    If the iPod touch did not turn on, reset it while connected to an Apple USB power adapter. If the display turns on, go to step 4.If the display remains black, go to the next step.
    Restore the device. Connect it to a computer and open iTunes. If iTunes recognizes it and indicates that it is in recovery mode, attempt to restore the iPod touch. If the device doesn't appear in iTunes or if you have difficulties in restoring it, see this article for further assistance.
    If restoring the iPod touch resolved the issue, go to step 4. If restoring it did not solve the issue, seek service.
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • Why is the iphone icon not appearing on my itunes when I plug it into my computer?

    Why is the iphone icon not appearing on my itunes when I plug it into my computer? I am online, my itunes is up and running, my new phone is plugged in, and for whatever reason the iphone icon that is supposed to appear is not showing up after I plug my phone in.

    Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • My iphone 4s just turned off for no reason and i can't get it turned back on

    my iphone 4s just turned off for no reason and i can't get it turned back on, any suggestions?

    Reset it:
    Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release.

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