HT4061 I have an iphone 3gs - the new ios 6.1 (?) upgrade has inabled my phone. I get a white apple on the screen. can't reset phone - doesn't work. what can I do besides take phone into Apple?

I have an iphone 3gs - yes, an older iphone.
This morning apple had a msg that asked if I wanted to upgrade to the new ios 6.1 (?). I said yes. Now I can't use my phone. I've tried hitting the power and other buttons. I get a white apple on the screen. can't reset phone - doesn't work. what can I do besides take phone into Apple? This *****! I realize (now from reading internet) that my phone/system may be uncompatible. Help!

I have a 3GS (a true classic design!) and have upgraded it to 6.1 today. The process did not go without a glitch - it took a few attempts to get the app's to sync but after detecting the ones causing an issue and deleting them it works - so far! I have had issues about 50% of the numerous times a new OS is uploaded to this phone and always take the new OS with trepidation. But at least you know there is a 3GS with 6.1 working OK.
I suggest you do a fresh restart to the phone several times - without it being connected to the computer - to see if it gets its act together and starts. I think it will. Hold down the top 'power' button and front round control button until it shuts down - goes blank and dead. Then press the top power button to re-activate - reboot - it.
If that does not work then plug into your itunes computer, navigate in iTunes to see your iPhone and hopefully you will be able to sync it or at least 'restore iPhone' from the 'summary' tab.
If you can not get onto the iphone perhaps you will still be able to sync if in iTunes by going - 'file' - 'devices' - 'sync iphone' or failing that try transfer purchases' and ultimately 'restore from back-up'.
I had technical problems with my old 3GS (suffered a failed wireless antenna) so I took it to an Apple Store and they issued me with a service-replacement/reconditioned phone for a very modest charge. So if worst come to the worst get a new phone that way!

Similar Messages

Hello,i have one iphone 3gs and i want it to upgrade my iso from 4.1 to 6 but now it dond wanna activate,what i can do?sorry for the language i am from romania so..

i have one iphone 3gs and i want it to upgrade my iso from 4.1 to 6 but now it dond wanna activate,what i can do?sorry for the language i am from romania so..

i am also having the same problem.....but there is no solution i am stil waiting for the responce of apple adviser.

I have am IPhone 3GS. I put all my pics in folders and now I dont know how to pull the folders off my phone on my laptop . I want to change up and delete some of them, Can anyone help

I have am IPhone 3GS. I put all my pics in folders and now I dont know how to pull the folders off my phone on my laptop . I want to change up and delete some of them, Can anyone help

You have to make the changes you want in the folders on your computer, then sync your new choices via iTunes. iPhone, iPad and iPod touch: Syncing photos via iTunes, http://support.apple.com/kb/HT4236

I have an Iphone 3gs and today I had taken some pictures and my battery was 8% i was looking at the few I had took. Then my phone died but when I plugged it into the charger and got it on I went to upload the pictures but they were deleted!

I have an Iphone 3gs and today I had taken some pictures and my battery was 8% i was looking at the few I had took. Then my phone died but when I plugged it into the charger and got it on I went to upload the pictures but they were deleted! All my other pictures that i have taken are still there, it just deleted the ones I took a couple of hours before it died!
I was just wondering if there is anyway of getting them back at all? and how common is this?

Sounds like your iPhone was hacked to unlock and now updating locks back to the original carrier.
Where did you get the iPhone?

I have an iPhone 3gs, operating on iOS 6. For some reason, I'm unable to custom delete individual photos from my photo library....

I have an iPhone 3gs, operating on iOS 6. For some reason, I'm unable to custom delete individual photos from my photo library. When I select the Edit button to do so, I'm only given the 2 options of "Share" and "Add To". My Camera Roll does everything the way I wish my Photo Library would. Can anyone help?

Only photos in the Camera Roll can be deleted. The rest of the photos got there by synching to your computer. You get them off the same way.
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

I updated iphone 4 to ios 7.1 and the camera doesn't work. what can I do?

i updated iphone 4 to ios 7.1 and the camera doesn't work. what can I do?

First, try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting, but it can cure some glitches after installing new software or apps.
If this does not help, and to rule out a software issue, set it up as new device without using the latest backup, in case that backup contains corrupt data.
Is the camera working after that, restore from the backup. Is the camera still not working, this might be a hardware failure and you'll have to get the phone serviced by Apple:
How to back up your data and set up as a new device
iPhone - Contact Support - Apple Support

I have an iPhone 4 and it will not turn on. I plug in and says connect to iTunes. I connect it and it won't restore. What can I do? Please help

I have an iPhone 4 and it will not turn on. I plug in and says connect to iTunes. I connect it and it won't restore. What can I do? Please help

http://support.apple.com/kb/TS3694#error21
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

Iam from india i have purchased iphone 3gs for seconds and i restored it, after restore completion i got a problem of no sim installed .... iam worried plz help me what to do

iam from india i have purchased iphone 3gs for seconds and i restored it, after restore completion i got a problem of no sim installed .... iam worried plz help me what to do

dheeraj2468 wrote:
now what i have to do ? :-(
Return the phone and get your money back. That phone was hacked and is now permanently damaged.

HT1386 If my lock button doesn't work what can i do to shut down the phone?

If My Lock Button Doesn't Work What Can I Do To Shut Down The Phone?

More than likely a hardware problem.
Make an appointment at an Apple Store if there is one nearby to confirm.

I have the new iOS 6 on my iPad, and when ever I try to log on to the iTunes store this comes up: Cannot connect to the iTunes store. Anybody help please? :)

I have the new iOS 6 on my iPad, and when ever I try to log on to the iTunes store this comes up: Cannot connect to the iTunes store. Anybody help please?

I'm also having this problem I've already tried changing the year stuff and its still the same I succeeded once when I toggled my credit card account but after that the same problem occurred.

I have just updated my ipad mini with the new ios software and it has caused may ipads onboard keyboard to run very slowly does anyone no how to fix this issue

I have just updated my ipad mini with the new ios software and it has caused may ipads onboard keyboard to run very slowly does anyone no how to fix this issue

*Typing lag iOS 7*
Settings>General>Reset>Reset all settings. This should improve the typing responsiveness
*Note:* Settings, preferences, network settings, etc will be reset. *NO data or media will be lost*
and/or
Settings>iCloud>Documents and Data (turn it OFF)

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
This should take all the music off your phone .Then you can resync the music back on to it.
If this doesn't work maybe a restore to factory settings and start from scratch is the way to go

Forgot my passcode and the computer i backed it up on doesn't work, what can i do.

forgot my passcode and the computer i backed it up on doesn't work, what can i do.

Erasing the device is supposed to erase the passcode which is supposed to allow you to activate the device again. Let it go for the 10 minutes and then see if you can activate it again. You can also try erasing the device again and see what happens.
Go to icloud.com/#find.
If prompted, sign in with your iCloud Apple ID.
Click All Devices at the top of your browser window.
Select the device you want to erase.
Click "Erase [device]" to erase your device and its passcode.
Use the Setup Assistant on your device to restore the most recent backup.
This is what Apple recommends, so you have to trust that it is going to work .....

Every Programme that it is opened with Adobe Reader doesn't work What Can I do ?

Every Programme that it is opened with Adobe Reader doesn't work What Can I do ?

More information please.
Version of Reader? OS? Can you open reader by double-clicking on its icon? Can you open reader by double-clicking on a pdf file? What programs are trying to open reader? Some programs might be restricting your ability to view pdf files using the Reader plug-in due to security concerns. If this is the case you need to find out how to enable the plug-in in the case of each application.

I have an iPhone 3GS that I dropped in water. It still does everything but get service, can I back it up and transfer its data to a new iPhone 3GS? I heard something about how loading a backup from a water damaged phone could mess up the new one...

I have an iPhone 3GS that I dropped in water for a moment. After drying it and everything, it still does everything but get service. Can I back it up and transfer its data to a new iPhone 3GS? I heard something about how loading a backup from a water damaged phone could mess up the new one... is this true? I would truly appreciate the help, please let me know, thanks!

Sounds like your phone is in recovery mode. In this case, all data on it is gone. There's nothing to back up.

HT4061 I have an iphone 3gs - the new ios 6.1 (?) upgrade has inabled my phone. I get a white apple on the screen. can't reset phone - doesn't work. what can I do besides take phone into Apple?

Similar Messages

Maybe you are looking for