HT4061 I tried to update my itunes and phone and it said "error" and now my phone only shows the charger and and itunes icon
I was trying to update my iphone 4s and it came up an error. Now my phone only shows a charger and the itunes app.
You might need to do a few times
http://support.apple.com/kb/HT1808
Similar Messages
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I was shown that I needed an update. I logged into itunes and the update started. can back 10 minutes later. it said that my phone did not update and the phone was not recognized in itunes. the phone only shows a plug into itunes icon and will not respond to any other commands.
what should I do?See http://support.apple.com/kb/TS1538.
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Phone got wet,now it's only showing the apple icon and sometimes connect to itunes
3gs phone got wet,now it's only showing the apple icon alternating with connect to itunes
You didn't connect it to your computer or to power, did you?
Wipe it down, put it in a baggie with raw rice or new silica gel packets and set it in a cool, dry area, like a cupboard. Leave it there for 3 - 4 days.
Take it out after this time, wipe it off, use a soft brush to wipe any rice dust from the dock connector, and connect it to your wall charger. Let it charge for at least 30 minutes and then Reset it while it is connected to power. May take several tries. If it revives fully charge it.
If this does not work you can do an out-of-warranty replacement with Apple for $199 USD. -
while updating my ipod touch something happened and now the screen only shows the apple logo that goes on-off. i dont know what to do,please somebody help me!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my iphone crashed and isn't showing any icons or apps. Its only showing the home screen. How can I fix or resolve it.
Restore your iphone
If you can't update or restore your iPhone, iPad, or iPod touch -
im trying to update to newest ios version. but during the proccess, an unknown error accured, now the device wont do anything, just shows the plug into itunes screen. the device does not show in windows or itunes. the iphone wont do anything. i tried restarting, it shuts off and back on, but only shows plug into itunes thing. any ideas?
From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod? -
Please help with my iPhone 4s. I updated to OS 8 using iTunes. It had an error and no my phone is frozen. It shows the pic of the charger with an arrow pointing to the iTunes logo. I have tried a hard boot. I plug it into iTunes. My computer won't even acknowledge it is plugged in. Any tips???
Sounds like it is time to call Apple and make an appointment to take it in for them to examine it and find out what is wrong with it.
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Dropped my iPhone in snow and now it will only show the apple logo when plugged in
I dropped my iPhone4s in the snow the other day, consequently it got wet. I could see the condensation in the camea and flash and the screen turned black however the phone still worked as when my friend called me it vibrated but I couldn't answer it because of the screen. The flash also was constantly on so it seemed like everything was working inside the phone but just not the screen.
As soon as I got home I left the phone in rice for 2 days.
I got the phone out and plugged it in to charge. The apple logo showed up and the phone vibrated but en the apple logo disappeared and the screen turned black again. I unplugged the phone and plugged it in again and the same thing happened with the logo again but no vibration.
If I take the phone out of the plug it will just stay as a black screen.
Any suggestions as to what is ring with it or what I could do to fix this?You've most likely cooked it. Make an appointment at the genius bar. Take the phone and your credit card with you. An out of warranty replacement will cost you $199.
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After trying the latest update for my iphone4, my phonehas the itunes logo frozen onto the screen. I tried to restore without success. The logo remains, if not plugedin the phone soon shuts off.
See if this helps
http://support.apple.com/kb/HT1808 -
My iPad will not update to 5 at all. I don't even have the option of software update in settings. I've tried to update over iTunes and it doest work there either.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
i'm trying to update my itunes to 10.5.2 but it freezes on about 55% and i can't sync my iphone 4s untill i updates... PLEASE HELP!
Have you disabled your virus protection?
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hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated
If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing! -
I am trying to update my itunes and iphone. Everytime I trie comes out a message about 'key access'. I've done all the steps from the support and nothing worked out. I cannot unistall and now I can't open it anymore also. What should i do, please?
Isn't that only used when a PC will not boot?
What options does booting with this give me?
Thanks
JK MCP
Hi,
USB recovery disk was used to recover your system when it encounter problem. You can try to use it to fix your problem instead reinstall system. However, there is no method to keep your program whenreinstall system.
Roger Lu
TechNet Community Support -
i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on, i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on
Did you try to connect in recovery mode to your computer, explained in this article?
iOS: Unable to update or restore -
I am trying to update to iTunes 10.5 and am getting a Apple Software update error. "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ?? I can't uninstall the Apple Software Update from my Control Panel. It states "Fatal error during installation" Please HELP!!!
I am experiencing the exact same issue during the installtion process for iTunes 10.5.
I uninstalled all Apple components but when I attempted to uninstall the Apple Software Update I received the same message: "Fatal error during installtion." I was able to repair the Apple Software Update but still could not install iTunes 10.5 afterwards.
I have tried everything that I could find on these discussions pages as well as other suggestions on third party sites. I continue to receive the error message: "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
I was able to uninstall and reinstall QuickTime 7.7.1. During the reinstalltion process I received the same message (There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.) But after clicking "OK" the installtion process was succesful. PLEASE HELP!
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