HT4095 What happens if I can't download a movie to my iPad but I've been charged for it?

Help! I tried to download a rental but my iPad had no space for it. Then I couldn't cancel the rental and I've been charged for it even when I haven't downloaded it and haven't seen it. What can I do?

Here are a couple of things that you can try.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again.

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