HT4137 Please I don't remember the restriction passcode on my ipad 2 running ios 7.1. Please any help to reset it because I don't want to loose my documents?????

Please I don't remember the restriction passcode on my ipad 2 running ios 7.1. Please any help to reset it because I don't want to loose my documents?????

The only option is to wipe the device clean and restore it to factory settings.  Hope you have a backup.
Follow the instructions in  iOS: How to back up your data and set up your device as a new device http://support.apple.com/kb/HT4137 to restore the device to factory settings.
Once you have setup the device as a new one, you can then sync it back with your iTunes account and all your music, apps, contacts and any other content sync'ed with iTunes will be loaded on the device. Any content that is stored only on the device and not sync'ed with iTunes, like app logins or data, will be lost during this process. Be forewarned that this is a long process and can take a couple of hours or more to complete. This can be painful, but it is necessarily so to prevent users from working around the security settings. After the restore is complete, you can setup a new Restrictions passcode. Make a note of the passcode to avoid this situation in future.
 Cheers, Tom

Similar Messages

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    I don't remember the restrictions passcode, what do I do?
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    http://support.apple.com/kb/ht4097

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    I have recently purchased an iPhone 4 off my uncle, tried to activate my imessages and facetime and its telling me to check the restrictions, but i have a problem as i dont know what the passcode to get onto the restrictions is and neither does my uncle. Any way of me resetting the passcode or anything?

    You have to restore the iPhone as a new device not from a backup unless the backup pre-dated the restrictions passcode
    Restoring iOS Software

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    - If you are up to it see:
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    When I tap the Apple store, YouTube and the iTunes apps, they don' launch. Any help with this?

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    I can't get into my iPad since upgrading from iOS 6 to 7.0.3
    I know that I've entered the correct passcode, and iOS 7 validates it as it installs, but now I'm locked out, but wasn't intially.
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    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
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  • When i try to open the itunes store in itunes,windows closes it after not finding a solution for the problem.I have uninstalled and reinstalled the Itunes software. I am running Win 7-with IE10-any help?

    When I selected the Itunes store on my win PC today-the program was closed by windows with windows saying there was a problem. I tried a couple of times and then uninstalled the itunes software and reinstalled it with the same results. The program has always worked before but I have not used it recently since the Ipad now receives it's software updates right off the router. I am running Win 7 with IE10. Anyone with the same problem?

    My post has been viewed 24 times, and yet have had no answers. I have always like adobe products, however if this is the type of support they offer, I will never purchase another product of theirs. The issue I am having is the same issue many others have had, and yet no answer. Poor customer service!

  • HT4113 My I pod is disabled and i don't remember the password but it doesn't give me another option! please help

    My I pod is disabled and i don't remember the password but it doesn't give me another option.
    please help!

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
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  • I cant remmber the restrictions passcode please help me for important

    i cant remmber the restrictions passcode please help me for important

    If you cannot remember the restrictions passcode, the only alternative is to restore the phone as a new device. Trying to restore from backup will only put the passcode back on. There is no other alternative. See the user manual. http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

  • HT1212 I forgot the restriction passcodes on my iphone4s. Please help me.

    I forgot the restriction passcodes on my iphone4s. Please help me. I entered many times and end up waiting period occur longer.. How do i reset the restriction passcodes without losing all existing data.

    Can someone tell me the steps to reset the restriction passcodes if one is not known?  I understand I need to reset phone from new, but then how to recover all of my data ect?
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  • HT2968 I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

    I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

    Hi AlphaCentori,
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    http://support.apple.com/kb/ht5312
    Regards,
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  • My iphone has been locked and it shows the message as follows: "iphone is disabled please try after 15 minutes" and i don't remember the password

    My iphone 4 has been locked and it shows the message as follows: "iphone is disabled please try after 15 minutes" and i don't remember the password

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  • I don't have access to my account unless i answer  my secret question  but  i don't remember the answer because it was a long time  ago,what can i do please ?

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  • HT201363 hello,I have a problem with security questions.i don't remember the answer. can you help me please

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    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
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    (104775)

  • HT1212 I don't remember the password of my iphone. I restarted the phone with IOS 7. But I can't remember what the password was. Help me with my problem please.

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