HT4528 My Iphone 5 icons went very large and won't let me reduce them to normal. It won't shut off and I can't use it.
The icons on my Iphone 5 went very large and I am not able to reduce them to normal so I can use them.
The phone also will not shut off.
Hi TofteKnitter,
Thanks for visiting Apple Support Communities.
If the icons on your iPhone seem large or magnified, it's possible that the "zoom" feature was enabled. This article explains how to check for and disable the feature:
iPhone and iPod touch: Home screen icons are magnified or large
http://support.apple.com/kb/TS3129
Best,
Jeremy
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Download and install VLC. http://www.videolan.org/vlc/index.html and get rid of DivX.
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Iphone 6 randomly shut off and will not turn back on - help!
I bought my IPhone 6 last fall from T-Mobile. My iPhone 6 was working just fine about an hour ago. Went to hit the home button to check the time and it would not turn on. It appears to have randomly shut off and now it will not turn back on. Tried holding the power button - nothing... same with the home button. Assuming I need to take it in for service, but I'm not sure if there is some easy fix for this.
Good Afternoon, robmarshall6,
If your iPhone will not turn on, try the steps in the article below to address the issue:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412
Take care,
- Judy -
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Last night I was watching a movie, with the AC adapter plugged in, when the laptop suddenly shut off. I tried to turn it back on and the LED light blinked once and shut off. AC adapater was working as the yellow light was on.
I then unplugged the AC adapater and tried just the battery. Same thing, LED blinked but then shut off and the computer didnt make a sound. Took out the battery and put it back in. Tried it with the AC plugged in and unplugged, same thing. I let it charge overnight . Nothing this morning.
Is there anything I can do or has something fried.hey SMP05,
from what you have mentioned, sounds like the unit got fried.
i recommend calling our tech support. : http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-76613
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my iphone 4 shut off and wont turn back on so i had to go to restore it and it wont reload or anything just stays on the loading screen and does nothing?
Hi marissacav,
Welcome to the Support Communities!
The following article will provide some troubleshooting steps for this issue:
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281?viewlocale=en_US
Cheers,
- Judy -
I can play the music on my itunes under my purchased section but when I go to my phone when I have it connected the a lot of the songs won't play on my song or from the itunes under my phone. They have a little icon to the left of them that looks like a repeat icon. It won't let me delete them from there nor play them. When on my phone only it won't play them it just brings up the clip art but will not play. Please can anyone help me.
Thanks,Thank you - I thought that might be the case BUT why doesn't the music play that I have bought from itunes - do you happen to know please.
All that happens is it just flicks through it all and won't play any of it???
As in I select the song and it just flicks back one screen (if I am making sense).....
I am really stuck and cannot work out what's gone wrong that's all.
Considering a reset of my new iphone and trying again but done that once and it's still the same. -
My iPhone 4 is shut off and wont turn back on, unless i plug it in an outlet & when i do that it says "connect to Itunes" & then i do that and the phone wont turn on & it shows nothing is plugged in . HELP!
& it keeps trying to turn on but it wont . like the apple logo pops up for a minute , then turns off.Had exact same problem. Rang Apple support and various apple repairers. All of them said in effect, too bad, you'll have to lose everything since your last backup. It's a work phone with very important stuff on it and the latest backup was on a computer that had a virus. Convergence of crap :/
Happened to talk to a friend who said to try replacing the battery. Did that. Problem fixed. All data saved.
To all Apple support people: rather than say 'once it's in recovery mode you lose all data' try saying 'replace your battery and see if that works first'!!!! -
i usually turn me iphone 4s at night to conserve battery, however last oct 19 it has restarted when i turn if off.and it still happens til now.
returned it to carrier for check up but after resetting, restoring and updating the ios, still not fixed.
requested for replacement, but they said it might not be approved beacause the charging port has been burned(as per them).
i didn't know how it got burned but this was never been overcharged nor had been contacted with water.
my battery drains very fast, at 1am, it was 47% when i wake up around 8am it goes down to 20%.Sorry no, there isn't a way to turn off those reminders.
You can send Apple a feedback here http://www.apple.com/feedback/ -
iphone wont turn on. i plug it into charger and it stays at 87% and then i take it out of the charger and it shuts off. and then i try to turn it on and wont turn back on until i plug it back into the charger. HELP ME PLEASE!! how do i fix this?!
Hello StephanieeLovezYou,
Thank you for the details of the issue you are experiencing with your iPhone. I would be concerned too if my iPhone was only turning on when connected to power. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My Iphone 4 shut off and wont turn back on, will a reset wipe my Data?
My Iphone 4 shut off and wont turn back on. If I do a reset with the power and home buttons will I for sure lose all data that hasn't been backed up on my computer in the last week?
No.
A reset is very similar to rebooting your computer. -
my iphone just shut off and when I put it on the computer dock it says the iphone is in recovery mode
OK. So something went wrong. Restore it and see if it happens again.
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My friend switched his phone number from an iPhone to a Blackberry. My phone still wants to use iMessage to send him a text and won't let me send it as a text unless I turn off iMessage on my phone. Is there a fix for this?
jengrz wrote:
My friend switched his phone number from an iPhone to a Blackberry. My phone still wants to use iMessage to send him a text and won't let me send it as a text unless I turn off iMessage on my phone. Is there a fix for this?
TechCrunch posted a solution today that applies to this problem, I think.
Go to: https://supportprofile.apple.com/MySupportProfile.do
Click your old iPhone and "unregister" it.
More info here:
http://m.techcrunch.com/2012/01/05/i...d=tc_home_art& -
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On Google Chrome, pages become unresponsive every few minutes.
Even writing this post took more than 20 minutes as the laptop kept freezing and the webpage became unresponsive.
It also randomly shuts off and when it restarts, a message comes up saying my Macbook was restarted because of an error.
I haven't downloaded or updated anything that I know of recently that would have caused this.
Ive been reading through some of the fourms on this and I thought it'd be helpfull to post some of the information you may need to help me solve this problem!
Id be very gratefull if any of you could help! Thanks!
In the Activity Monitor, my CPU is currently:
System: 3.40%
User: 4.20%
Idle: 92.40%
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 6:22:39
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (357.93 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
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Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 44 - Corrupt!
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] org.eyebeam.SelfControl.plist 3rd-Party support link
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[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.adobe.AdobeCreativeCloud.plist 3rd-Party support link
[System] com.adobe.CS5ServiceManager.plist 3rd-Party support link
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[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.divx.agent.postinstall.plist 3rd-Party support link
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
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iTunesHelper
Dropbox
Android File Transfer Agent
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OVSHelper: Version: 1.1 3rd-Party support link
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AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 3rd-Party support link
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DivXBrowserPlugin: Version: 2.2 3rd-Party support link
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JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
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DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
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BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
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Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
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DivX 3rd-Party support link
Flash Player 3rd-Party support link
Growl 3rd-Party support link
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None
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Time Machine not configured!
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12% WindowServer
4% mds
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3% Google Chrome
2% coreaudiod
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205 MB com.apple.IconServicesAgent
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516 MB Free RAM
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676 MB Wired RAM
1.83 GB Page-ins
0 B Page-outsPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Iphone 5 randomly shut off and won't come back on
For the last few weeks my iphone 5 has been randomly shutting off. Usually when this happens I just hold down the power and home buttons and my phone reboots within a few seconds. However last night my phone shut off and will not turn back on no matter what I try. It doesn't respond at all when I plug it into the charger and the screen has been completely black the whole time. When I plug it into my computer Itunes starts up and a message pops up saying that Itunes has detected a phone in recovery mode and I must restore it before it can be used with Itunes. I tried to restore my phone earlier, but it got stuck on 'waiting for itunes' and my phone displayed the apple logo and status bar that would not load at all. My phone is now back to being completely black and unresponsive. PLEASE HELP this phone isn't even 6 months old. I am on vacation currently and really need to get my phone working as soon as possible. Thanks!
I followed the steps found here: Error 4005 fix for Windows 7
it actually brought my phone to life .. sort of .. I now actually see an Apple logo on the iPhone screen (before this it was just a black screen at all times, no matter what) and it has a progress bar under it. Only thing is nothing happens after this. It's just stationary.
My iTunes just says Waiting for iPhone while my iPhone is just stuck with an Apple logo and a loading bar below that doesn't progress.
Edit: After doing some Googling it seems like I have the exact same issue as this person https://discussions.apple.com/thread/6431899 -
during the io 5 update process, my iphone 3gs froze and now will shut off and turn on by itself, and will not allow me to unlock the phone or do anything with it. how do i fix this?
Follow the instructions here > http://support.apple.com/kb/HT1808
You may need to try a few times to get it to work
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