HT4530 I just purchased an iMac and developed a user name and password. I'm trying to install a program but can't because I forgot that information and didn't write it down. How do I reissue a new username and password
I just purchased an iMac and upon setting it up I initiated an username and a password. Unfortunately I didn't write it down and now I'm trying to add software and the system won't let me because I forget that info. How do I reissue a new usernam and password?
Boot from your recovery partition by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the recovery desktop appears, select Utilities ▹ Terminal from the menu bar.
In the Terminal window, enter “resetpassword” and press return. A Reset Password window opens.
Select your boot volume if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password.
Select ▹ Restart from the menu bar.
You should now be able to log in with the new password, but you won't be able to unlock the Keychain. If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it. You’ll need to reset your keychain in the preferences of the Keychain Access application.
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macjack gave you the easiest solution. Need to have admin privilieges to change this option.
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Just purchased my imac and uploaded the new free lion update...loaded up logic studio...and i can`t open it ?
Your Welcome...
There is no capacity within the Link for Registering... Well not to my knowledge anyway...
It is purely an Update...
I would Register First if you can...
If not do the Update and then Register...
Being New to Mac, here are some Links to help you forget the Windows way of doing things...
Enjoy...
Mac 101
http://www.apple.com/support/mac101/
http://www.apple.com/support/switch101/ Switching from PC -
I just purchased the iMac and was in the process of setting it up and it locked up, requiring me to put in a password. I never established a password, does the iMac have a default password?
If you have been using the mac.com Apple ID to make iTunes purchases recently, then there should be no issues continuing to use it with the new iPhone. I would abandon the new ID as you will never get Apple to merge the two IDs. I have had a mac.com ID for years and continue to use it with my iPhone 4S.
Tell us the issues that you encounter trying to set up the iPhone with the mac.com account. -
I just purchase an iMac and an HP LaserJet M1217nfw printer. I could not install with the installation disk that was furnished by HP. This is my first Mac product and I'm just not sure what I'm doing...help! I don't know if it's a mountain lion, a tiger, or a dog! The box says OS X. I really need help. Thanks for your time.
What Mac operating system are you running on your iMac?
Are you certain they're compatible?
Have you checked with HP to see if there's a newer driver?
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=4 075472
In addition, I haven't loaded on any software with my last 3 printers. They just work without them, IMHO.
But a current driver would be necessary. -
hello i just purchased an iMac and went through setting up my account and forgot my password any ideas how to get it or reset computer?
jacksonlandscape wrote:
hello i just purchased an iMac and went through setting up my account and forgot my password any ideas how to get it or reset computer?
That quickly!
Have you read for possible solutions over in the "More Like This" thread over here?----------------------->
When selecting passwords, make sure it's one that you will NEVER forget AND no one else can figure out.
Old school--- > Print it out & keep in a safe place. A place that ONLY you know about AND never forget.
New school---> Get a password manager utility. Highly recommend 1Password which is shareware. Do a Google search for free password managers. -
I have PS 6 and just purchased an iMac and am running OS 10.10.1 (Yosemite). When i try to Save or Save As a file I get the following message: Could not save as "Whatever.psd" because this file is locked, you do not have necessary access permissions, or another program is using the file. Use the Get Info command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder. Any suggestions? Thanks.
Photoshop: Basic Troubleshooting steps to fix most issues
Look under Troubleshoot User Permissions.
Gene -
i have the new version of iMovie, and when i try to start the program, i can't because it says that it is looking for some movie files from the Iphoto, so all the program is locked up... how can i do to restart the program??
Hi
Did You ever use - iPhoto ?
Did You may be direct iPhoto to a different Photo Library
As iMovie tries to find the appropriate photo library - it can get lost if iPhoto direct it into a Library on a not connected external hard disk or to a strange location - And iMovie HANGS.
Do - When no other program is running that might interfere
• Start iPhoto - BUT NOW KEEP alt-key (option key) DOWN during the full Start-Up process
• Now iPhoto let's You select Photo Library
• Select the one in Your Account / Home folder / Pictures ! !
• Then iPhoto should start up OK
• Now Quit iPhoto
• START iMovie
Does it still hangs - then I would suspect - iMovie Pref. file
If it Run's OK - Then HURRAY !
Yours Bengt W -
I purchased CS5 Design Standard about 5 years ago. Now I am trying to install second PC, but I got a message like " This serial number is not correct." I want to know the correct serial number, but I missed my ex adobe ID because I've changed my E-mail address.
It is not clear to me what your issue is with not being able to sign in to your Adobe account to find the serial number. You should still be able to sign in and find your serial number if you registered the software.
If your first PC is a Windows machine you might be able to extract the serial number from it using the Belarc Advisor
http://www.belarc.com/free_download.html -
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You run Windows in Parallels or Fusion. Then in Windows you install the program.
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I tried installing an update to QuickTime. An error occurred and it wouldn't install. I tried removing the QuickTime program, but a window appeared telling me that a fatal error ccurred during installation and I could not remove the program. Now what?
I tried removing the QuickTime program, but a window appeared telling me that a fatal error ccurred during installation and I could not remove the program.
I think we'd better see if some other application (other than QuickTime itself) has dropped old QuickTime componentry in the system files on the PC. (If there's a version mismatch between the old componentry and the "QuickTime proper" componentry, that can create those symptoms.)
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view options on the PC.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
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Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
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I just purchased a 27" iMAC with 8GB of RAM and Radeon 6970 2GB.....Total was $2,399 before tax and shipping. Will Apple allow me to exchange for the new iMAC that they just announced today?....I feel ripped off!
The normal return policy is 14 days; but I've read of a couple of people claiming that individual stores may extend that - those reports were regarding the iPad.
So, the only way to know is to ask Apple. As for feeling ripped off - why? Do you want/need a CD/DVD drive? The new iMacs don't have one. Do you want a firewire port so you can use your external hard drives which also have firewire - the new ones don't have that either. So, does your current iMac do what you purchased it for? If so, you weren't ripped off. Newer, better, bigger editions of electronics are being introduced daily - it's called marketing. -
just purchased a used imac and in the app store the other persons name keeps poppin up. how do i delete that?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
You can sign out and sign into MAS accounts using the Store menu of the App Store app.
If you are seeing the original owner's Apple ID when you try to update 3rd party apps installed on your Mac, you should delete all 3rd party apps as the Licensed Copy End User License Agreement does not allow the owner to legally transfer this content to you*.
If you are encountering the original owner's Apple ID in conjuction with the installed version of OS X or the pre-bundled iLife apps, you will need to contact iTunes Customer Service and ask that they transfer your issue to the Account Security Team to release the software from the original owner's ID, so that you may accept the software into your own ID account.
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Can I use an Apple gift card to buy IWORK for my new IMAC? We got a $100 card with our purchase of our IMAC.
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Type iWork in the search box and there they are.
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Can anyone help me please. I tried installing my Logic Express 9.0 but it states I need an update. Ok.. great. So i tried to download it via apple.com but my serial number doesn't work. I can't even schedule an appointment with them because I am in Italy now. Can anyone show me how I can fix this proble. Either download the update thtat allows my iMac to run Logic express 9 or get apple.com to help me. Either or would be appreciated.! Thank you!
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates
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