HT4623 During my update to the new operating system I am unable to get past Rescue EMail. I tried not putting in another e-mail as it says it is optional - that did nto work. I entered a Rescue E-Mail and it will not allow me to go to the next step. Help

During my update to the new operationg system I am unable to get past the Restore E-Mail. I first chose not to have an "optional" restore e-mail and was unable to get past this section. I then entered an alternate e-mail with the same results. I am unable to get past this section after I push the Next symbol. HELP!

I am having the same problem.  I think I saw something about VPN and not being able to communicate with Apple web site.  Do you have your protected company email on your phone?

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