HT1349 Updating my iphone 4 with ios 7 software. Cannot get past Rescue Email! Ive updated my info thru apple id website. Am I missing a step??? Would love to use my phone!

Updating iphone 4 with ios 7 software. Made it thru download and am now setting up security questions and it says optional rescue Email. However I do not have the option to skip this page. I even submitted a rescue email and registered it with my apple id on this website but cannot progress in set up. Am I missing a step? Phone is now in emergency mode only! Not sure what to do next.... Any suggestios?

Forgot to add that I want to power my phone off but cannot due to broken button... Any other way to power this phone off to help fix original problem!!

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Just updated my iphone with iOS 7.0.2 and when I call or people call me, only one party can hear the other. Would you know how to fix this problem? Thanks

just updated my iphone with iOS 7.0.2 and when I call or people call me, only one party can hear the other. Would you know how to fix this problem? Thanks

Hi Apple_Mom,
Thanks for visiting Apple Support Communities.
If you've noticed issues after updating to iOS 7.0.2, you may want to first update to iOS 7.0.3 which was recently released.
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If the behavior persists, the troubleshooting steps in this article can help:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Cheers,
Jeremy

Im trying to update my iphone with ios 5 but, for some reason its not giving me the option to do it? i've restored my phone once like it says do on the website and it hasnt done it? what can i do ?

Im trying to update my iphone with ios 5 but, for some reason its not giving me the option to do it? i've restored my phone once like it says do on the website and it hasnt done it? what can i do ?

Are you sure you have a 3GS and not a 3G? The 3G cannot be updated to iOS5. What version are you on now?... Settings > General > About > Version

I have an iPhone with iOS 7.1.1 and am trying to update to 7.1.2, but get an error message "iTunes could not back up the iPhone becaus the backup was corrupt or not compatible with the iPhone"

I have an iPhone with iOS 7.1.1 and am trying to update to 7.1.2, but get an error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone"

Assuming you are using the current version of iTunes (11,2,2), open iTunes, click "Preferences" under the leftmost entry on iTunes' menu, then choose "Devices".
Find the iPhone's backup there, highlight it, and choose "Delete Backup".

Since updating my iphone with Ios, I am being asked for a 'passcode', it will not accept the one I have?

Since updating my iphone with iOS this morning, I am being asked for a 'passcode', it will not accept the no I have entered, I do not know who to contact?

Will it not open without a passcode?
Trr using your Apple ID password.
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
 Cheers, Tom

I got updated my iPhone with iOS 6 beta but I don't know why it's telling me to pay for apps I Aready payed for if I download the app will I be charged

I got updated my iPhone with iOS 6 beta but I don't know why it's telling me to pay for apps I Aready payed for if I download the app will I be charged ?

Since you are a developer, you will need to post in the private developer's forum.

HT1414 When updating my iphone with new software it came up on screen with the cable and itunes sign (which is what I should get when restoration has been completed) yet it is still saying restore. I have tried 3 times and the screen won't change. HELP!

When updating my iphone with new software it came up on screen with the cable and itunes sign (which is what I should get when restoration has been completed) yet it is still saying restore. I have tried 3 times and the screen won't change. HELP!

If the sign does not go away it has not completed the restore. So you are incorrect when you say it "keeps completing the restore" if that message is still displayed.
Do you get an error message? If so, what is the error number?

Can I use the same plan that I have for my iphone 4s with my new ipad? or do I have to buy a new data plan for my new ipad? I would love to use my new ipad away from home but not sure how to use it?

Can I use the same plan that I have for my iphone 4s with my new ipad? or do I have to buy a new data plan for my new ipad? I would love to use my new ipad away from home but not sure how to use it? I am on Telus mobility with my iphone 4s.

See the answer on the same question you asked a few minutes ago.

I have an iPhone 4s that i have been using and have alot of new contacts, on my itunes i have registered an old iphone that i dont use i want to sync my contacts from the iPhone 4s but i cannot get past the page where it introduces you to your new iPhone

I have an iPhone 4s that i have been using and have alot of new contacts, on my itunes i have registered an old iphone that i dont use i want to sync my contacts from the iPhone 4s but i cannot get past the page where it introduces you to your new iPhone

When you see the old number come up in the suggested choices look for a blue arrow to the right of the Contact. Tap the blue arrow and then tap Remove from Recents.

After I updated my iPhone with IOS 6.1 my old Apple ID keeps popping up on my iPhone for me to type in the password that I no longer know. On the Apple site the Manage my Apple ID says my old Apple ID could not be found. How do I get this to stop?

I just updated my iPhone with the newest update IOS 6.1. My old Apple ID keeps popping up on my iPhone for me to type in the password that I no longer know. All the passwords I type in do not work. I no longer have access to this email which is my old Apple ID. After installing the newest software update my old Apple ID came up to finish configuring. Since I no longer have access to this Apple ID and email account and after trying some passwords I skipped the step. It then said FaceTime, iCloud (which I do not use), and more may not work. I clicked that it was OK since I could not remember the password to my old Apple ID. I then went to my settings to be sure my newer email was my Apple ID by typing in my current Apple ID and password. Also, I went to Manage my Apple ID online and my old Apple ID could not be found. Is it OK I skipped that step in the IOS 6.1 configuration? How do I get my old Apple ID to stop popping up?

Blue
It sounds like you restored from an old back-up. Did you back-up just before your software update? It will use your last one and if your last back-up was a ywear old then it will use that one.
In general, if you are getting these messages on your iPhones select logout (when you get that Apple Id request) and then log back in with your newer ID.
Sorry for your losses.
Cheers

I just updated my iphone with iOS 5 and all my photos in my Camera Roll are gone. What gives...

I just update my iphone with the new iOS 5 and all my photos in my Camera Roll have disappeared. I did use iTunes for the upgrade. Are the photos in another place?

If you have failed to make sure that any apps purchased on the iphone were transferred to your computer before updating, then you will have to redownload.
Open itunes store, click Purchased, under Quick Links.

Updating ios and wont go past Rescue email page

Updating ios and im stuck on Rescue Email page put in email address and it wont forward to next page been stuck for 20 minutes

I went online on my laptop to apple and put in all my security questions. Then I manually truned off my phone, let it "rest" for a bit and then turned it back on. This time, when it promted for the security questions, I opted for "not now" and then it seemed to progress just fine.

HT5457 I update my iPhone with iOS 6 softwar it,s ok but now i have activation problem.

I update my iPhone 3Gs with iOS 6 software it<s ok but now i have activation problem?

How did you get the unlock for your 3GS? If you recently updated to
iOS 6 and your SIM stopped working after the update, the most
likely reason is that your iPhone had been hacked/jailbroken/modified
to work with your Carrier and the update relocked the iPhone to the
original Carrier.
What does it say when you look at Settings=>General=>Carrier?
If it does not name your current cellular provider, then the scenario
is as I laid out above. In this situation, Google may help as you can
get no assistance here for jailbroken iPhones.
If that is not the problem, give some more details and someone will
answer.

HT4623 I updated my iphone with IOS 7 and my wifi and bluetooth is not working. How can I go back to IOS 6?

I have updated my iphone 4s with the last version IOS 7.0.2.
At the beginning my screen freezing each time I enter numbers or letters (in iphone security code as well as texting in any app)
Now, my wifi and bluetooth are broken. I have tried to activate them 3 days and nothing. I am lost. I have no internet in my telephone plan, so, all my apps are not working anymore.
How can I go back to IOS 6?
My iphone will be working correctly again???
Thanks!
I very appreciatte any urgent answer .
Paula

Downgrading the iOS is not supported at all.

HT4623 I have updated my iphone with IOS 7.0.2 but I cant add playlist from computer to my phone

I updated my iphone so it now has IOS7.0.2 yet When I try and add a playlist to my phone from my computer my computer tells me that my phone cannot be used as it requires itunes 11.1 or later... Help please as I need to install my new playlist for work tomorrow... aaarrgghhhhh

There are ongoing problems with the iOS7.0.2 update that Apple isn't cooperating in fixing. Similar problem with no accept button on 54 page terms of agreement when trying to download apps.
This is the answer that will probably help and won't cost you $19 for a one time fix solution.
Sync your phone to itunes
make sure latest itunes version is installed
get to terms and conditions and accept (no other choice!)
after going through the download, accept, (may take a couple of times) should clear out the bugs
I'm no techie, but seems to be solving a lot of users problems
Apple needs better beta testing to avoid the various lockups and better tech support

HT1349 Updating my iphone 4 with ios 7 software. Cannot get past Rescue Email! Ive updated my info thru apple id website. Am I missing a step??? Would love to use my phone!

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