HT4623 I clicked on an e-mail and now my IPad is stuck and the screen will not convert back to my e-mail list. How do I get the screen to go back to my original mail list?
My mail screen will not convert to the original mail listings. this happened when I clicked on an attachment sent with an e-mail. How can I get the mail screen unstuck?
Hi donna Ifromwa,
Thanks for visiting Apple Support Communities.
If your iPad is unresponsive after clicking on an attachment and you cannot return to your email inbox, I recommend forcing the attachment and Mail app to close using this method:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app's preview up to close it.
These steps come from this article:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you still cannot access your email, restart your iPad next:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Regards,
Jeremy
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