My lock button is broken and my iphone will not power back on when I charge it, how do I turn it on?
My iphone will not power on when I plug it into charger in the wall, computer, or car. My lock button is broken and I do not know how to turn it back on. My phone did not die it just went black and has not been dropped, cracked, or gotten wet. What do I do?
Normally one would do a reset, however without the lock button, which is the sleep/wake button, you cannot do a reset. You could always wait until the battery dies to see if it will start when plugged in, but the sleep/wake button is an integral part of the phone and needs to work to do a number of functions. I suggest that you make an appointment at the Genius Bar to get it fixed.
Similar Messages
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I have the iphone 5
my lock button is broken
my screen is off set and i cannot type in my password to get into the phone and reset the phone
how or what do i have to do to fix this?
and im at work so i cant get the serial number to youmy lock button is broken
If your lock button is broken, the only solution is to get the phone replaced or repaired. There is no way to reset the phone without a functioning lock button.
and im at work so i cant get the serial number to you
This is a user to user tech support form, not Apple support. The S/N wouldn't provide any solution regardless. -
My lock button is broken and my iphone 4 screen went black.
So I can't reset it doing the Home & Lock button combo and it wont even come up on itunes or charge when I plug it to my laptop or to a charger, what do i do??? Please help!
This happened to me and I have no idea what to do I really need some help
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TS1702 I have just installed iso6 and now no apps will open and the iphone will not power down
Help required I have just installed iso6 now the iphone4 will not open any app nor will the phone power down
I have had Lion since it was first released July 20th, and I have noticed that I can not zoom in on everything that is on the internet, some things seem to not be able to be zoomed in on. Are you saying that no matter what website you go to (this one for eample) the zoom function does not work?
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Please help
Sir. Snack. the exchange price depends upon model iPod and capacity. The price varies from $99 to $199
See:
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod -
I have tried all methods of resetting and it still does the same thing. iTunes does not even recognize the phone. Any ideas on the issue?
Hello Breanneg,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
Best of luck,
Mario -
PLEASE HELP my iphone 4s is frozen on the apple logo and my lock button is broken so i cannot reboot. Ive tried plugging in to charger and computer onto itunes but neither have worked..:(
You have to make an appointment with the genius bar at your local Apple Store for an evaluation.
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My iphone charger slot is broken my lock button is broken and my screen is cracked
You would need to get a replacement as an Out of Warranty Service due to accidental damage. Now based on your country/region you could either get a replacement through postage or at an Apple Retail Store. Follow the link below for a pricing:
http://www.apple.com/support/service/
- select iphone
- select your country
- select warranty and service pricing
Choose the last option and it will give you a price based on your country and iPhone. Remember the cost shown includes a postage fee so look below the prices and how much the postage fee is as this would not be included in the cost if the replacement was done at a store.
Hope this helps -
I have an iPhone 4 and my lock button is jammed and I also can not touch anything on the left side of my screen well as any pop ups from the phone itself, so i can not get past the set up stage in reset process...how can i fix it/can it be fixed?
Make an appointment at the genius bar and get the phone replaced.
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my iphone 4s is frozen on the lock screen. my lock button doesnt work and i cant slide to power off the phone. It has 100% battery and nothing happens when i plug it into the computer.
My phone screen also is in negative. It is like twitching and ive tried to invert the colors but thats not it. i cant see any apps, pictures , or anything in regular colors. PLEASE HELPPP!You can't. You'll have to wait until the battery runs out and then recharge the phone. It will restart.
Sounds like now's a good time to get the phone fixed. -
My iPhone 4 will not power on. When connected to iTunes via my computer, it is recognized and shows fully charged battery. Pressing and holding the sleep/wake button does nothing; just a black screen. Any suggestions?
Only way is to bring it to the Apple Store and use the warranty if it hasn't expired
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My ipod (version 6.1.3) was connectiong to my home wi-fi just fine until I uploaded new music from my itunes via my laptop. Now my ipod and my iphone will not connect to my wireless network. I've uplugged my wireless network and reset my network settings etc... nothing seems to work. Please help!
Does the iOS devices connect to other networks?
Does the iOS devices see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Since both iPhone and iPod stopped connecting I suspect a problem with your network. -
My iPhone 4s has just powered down without any previous indication of problems and will not power back up? Any suggestions?
Connect iPhone to Wall Charger for 10 minutes, it may turn ON itself. If still nothing keep on Charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to start.
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IPhone 4, shut down and will not power back on
iPhone 4 shut down and will not power back up
Try a reset: Hold down the home button along with the sleep/wake button until you see the apple, then let go.
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I bought my wife an iPad for Christmas. We opened it today and it would not power on. We put it on the charger and it still will not power on. What do you suggest?
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom
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