HT4623 I have a 4s and cannot get this to work.  Do I have to erase all of my apps to get the upload to work

This update does not work.  The software update shows 1 update but the iOS 7.0 does not allow download and install.  It is gray.

Try a full power down reset and reboot.
Also, make sure you have WiFi enabled and are
connected to a WiFi network.  iOS upgrades are
not supported over a cellular connection.

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