HT4623 I'm an iphone virgin (so please excuse my stupid question if that is what it transpires to be) but when I try to update my iphone 3GS when I go into SETTINGS GENERAL my display reads ABOUT and USAGE but has nothing about software upgrade in between

Help, I've just bought a second hand iphone (my first ever) but when i try to get any apps it tells me i require ios4.3 but wen i try to update it I seeem to be missing a catorgory inbetween about and usage i should have software upgrade so i've been told i'm learning as I go lol but i have set up an itunes acc and i cant put apps on that way either has anyone come across this and a friend looked at it and said check its not been jailbreak/broked I have no idea what this means or how to check for it is it reversable any help is appreciated as i'm slowly losing the will to live lol many thanx in advance. oh I think it is a 3gs or a 3 but deff no newer cheers

Read this: iOS 4: Updating your device to iOS 5 or later
... oh I think it is a 3gs or a 3
This makes a difference. What does it say in Settings > General > About?

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HT4623 when i try to update my iphone with itunes finished update and try to activate but i cannot activate my i phone after update the software

when i try to update my iphone via itunes then after update my phone cannot activte how can i activate my iphone ? and what is the wrong with that

Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743

HT4623 i have ios 4 version and when i try to update my iphone to the latest version it with itunes it can't reach the update server. what should i do?

i have ios 4.3.3 version and when i try to update my iphone to the latest version it with itunes it can't reach the update server. what should i do?
p.s.: i don't have any cinnection problem.....

It could be the fact that your hosts file is directing itself to gs.apple.com Cydia not gs.apple.com Apple,
Hope it helps
http://support.apple.com/kb/TS3694
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

HT4623 When I try to update my iPhone to iOS 7 using iTunes, I click update but a message pops up stating iTunes is up to date. The button on my iPhone to download and install is white and won't respond. How do I update to iOS 7?

When I try to update my iPhone to iOS 7 using iTunes, I click update but a message pops up stating iTunes is up to date. The button on my iPhone to download and install is white and won't respond. How do I update to iOS 7?

See Here > http://support.apple.com/kb/HT1808

When i try to update my iPhone 3G software, the message alert showing (The iPhone ''iPhone'' could not be restored. An unknown error occurred). now my iPhone 3G blank display. how can i do then please?

when i try to update my iPhone 3G software, the message alert showing (The iPhone ''iPhone'' could not be restored. An unknown error occurred). now my iPhone 3G blank display. how can i do then please?

I was not sure about the ''jailbroken''. now my iPhone cannot use, on the showing (connect to iTunes logo). so if i just want my iPhone process in normal, what can i do? i mean i want it back to the previous software version?

How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them.

How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them before updating.

Thanks. This seems to have worked easily.

HT1848 When trying to transfer my purchases on my phone to my computer, I went to file devices transfer purchases, and said I have done so. But if I try to update my iphone a box pops up and says I should still transfer my purchased items first. But I alr

When trying to transfer my purchases on my phone to my computer, I went to file>devices>transfer purchases, and said I have done so. But if I try to update my iphone a box pops up and says I should still transfer my purchased items first. But I already have, am I doing something wrong?

No, just a reminder that you should do so beforehand, which you have already done.

I used my visa to buy an album, it appeared and i was listenting to it, now when i try to update my iphone and get apps i cannot, it says my card was declined but yet i receviecd the cd

i used my visa to buy an album, it appeared and i was listenting to it, now when i try to update my iphone and get apps i cannot, it says my card was declined but yet i receviecd the cd>

Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd

HT4623 I keep getting error message when I try to update my iphone 3g to ios saying iphone software update swerver could not be contacted

I keep getting error message when I try to update my iphone 3g to ios saying iphone software update swerver could not be contacted

Turn off any antivirus and firewall programs and try again

When i try to update my iphone 4 to the iso5 software i can an error whic backing up the iphone(-50) and it say if i contunue ill loose all my contacts how can i fix this??

when i try to update my iphone to the new iso5 software i get a error message(-50) while backing up it says if i continue ill loose all my contacts how can i fix this??

Have you tried this?

When I try to update my iPhone 3Gs to the latest OS I recive an error message that says "the net conection has no response within the time disponible"

Dear Friends:
When I try to update my iPhone 3Gs thru iTunes, to the latest OS I receive an error message that says: "The net conection has been without any response within the limit of time.Please see your net settings or try later". I checked my internet settings and all is OK (I have not any proxy connection). I tried lots of time to do this update since some weeks till now and I always have the same error message. Please give me an answer about this problem because I cannot do anything more.
Best Regards
Joao Aguiar.

Are you running modified software on your phone? This error seems to be common if the firmware has been modified and you're trying to restore the phone again.

When I was updating my ipod touch 4g 8g 4.3.3 the USB came out and now it just shows connect to itunes and when i try to update it comes with error 6. I do all of the help things and nothing

When I was updating my ipod touch 4g 8g 4.3.3 the USB came out and now it just shows connect to itunes and when i try to update it comes with error 6. I do all of the help things and nothing happoned

First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem.

When I try to update to iOS5, iTunes gets stuck on "Backing Up" its been there for hours and it barely moves

When I try to update to iOS5, iTunes gets stuck on "Backing Up" its been there for hours and it barely moves. It finished backing up one then it went to a "Extracting Software" on the iTunes status bar up top and then it gave me an error saying something along the lines of "There was an error with the server" and back to square 1. Ive been trying since the morning and same problem. Always stuck on the backup, help?

You may have lost your connection to the apple server or connection with your itunes library.
1) You will need to shutdown Itunes and disconnect your iphone from the USB cable.
2) Reconnect your Iphone to the usb cable, wait for the device to be recognised and or drivers to be installed.
3) once all ok, your itunes should automatically open up/connect (if you have this setting set on), otherwise double click your itunes icon on your desktop.
4) once all sychronised and connected. go to Summary tab and UPDATE your iphone again.
Hope this works for you, as this happend to me and tried the above steps and wala!!! all good.
If the above still fails, restart your pc/apple and turn off/on your modem and then try again.
this normally happens if your connection from your device to the itunes hangs or looses its connection, or have a bad connection to the internet / apple server.
in windows the RPC Locator is normally the cause of this, in apple i have no idea (as im not an apply user).
Give it a shot!
if this helps you and works ...why not rep/like my response up!

When I try to update my macbook air to the new OS X Maverick it say unknown error and to please try again later. This has been going on for a few days and was hoping someone can help. Thanks.

When I try to update my macbook air to the new OS X Maverick it say unknown error and to please try again later. This has been going on for a few days and was hoping someone can help. Thanks.

After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
b0n0b0
Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
Mar 15, 2014 9:05 AM (in response to Terence Devlin)
Got it! Thanx. What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed.

HT1904 When I try to update the Star Walk app I get a message requiring acceptance of new terms and conditions. It never stops. I accept even email myself a copy but I keep getting the same message. How do I get past the message?

When I try to update the Star Walk app I get a message requiring acceptance of new terms and conditions. It never stops. I accept even email myself a copy but I keep getting the same message. How do I get past the message?

The issue should be fixed now. Sorry about that, another Apple snafu but at least a short one.

HT4623 I'm an iphone virgin (so please excuse my stupid question if that is what it transpires to be) but when I try to update my iphone 3GS when I go into SETTINGS GENERAL my display reads ABOUT and USAGE but has nothing about software upgrade in between

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