HT4623 I updated my 4S and now I cannot access my wifi due to a glitch in your software. I have reset, and restored my phone numerous times and my wifi button is still greyed out. Your phone tech blamed my phone and said it would cost $199 to replace.
I cannot turn my wifi on. The button is greyed out. This problem started after I update my software. First tech I spoke to said it was my problem because I chose to update the software and since I was out of warrenty, I would have to pay $19.99 for service agreement before anyone would talk to me. The next tech admitted this had happened to ssomeone else and stated it was a problem with my phone triggered by the software update, and because I was 57 days out of warrently, it would cost me $199 for replacement phone. So basically, anyone that chooses to upgrade their software, risk messing up their access to wifi and have to pay the developer of the software to fix the problem, their program caused. Does anyone have a clue how to fix this. Why wasn't I informed of the risks that could occur if I updated my device.
FYI, this is a user to user technical support forum.
No one from Apple monitors, reads, or responds here.
Try the following:
Settings > General > Reset > Reset Network settings
If the Wi-Fi is still not working, basic troubleshooting from the Users Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
The vast majority of users upgrade with absolutely no issues.
Similar Messages
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I cannot turn my wifi on. The button is greyed out. This problem started after I update my software. First tech I spoke to said it was my problem because I chose to update the software and since I was out of warrenty, I would have to pay $19.99 for service agreement before anyone would talk to me. The next tech admitted this had happened to ssomeone else and stated it was a problem with my phone triggered by the software update, and because I was 57 days out of warrently, it would cost me $199 for replacement phone. So basically, anyone that chooses to upgrade their software, risk messing up their access to wifi and have to pay the developer of the software to fix the problem, their program caused. Does anyone have a clue how to fix this. Why wasn't I informed of the risks that could occur if I updated my device. I hNave reset, restored my device with no change. I have even reset to original with all my data deleted. Now what??
You are correct. This is a very bad hardware error of the WiFi Chip on the Logic Board. The Chip malfunctioned or was previously damaged, but the initialization error was not detected until you Update/Restore the iPhone recently. The Problem was there, just not detected yet. The repair or replacement of the WiFi Chip is very difficult. Because Apple does not repair iPhone 4S, they only replace iPhone 4S, it costs $199.
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I have recently upgraded my iMac to 10.6.8 and now find that the upload photo to Facebook facility no longer works. I have reset Safari but this has not resolved the issue - any suggestions? I can click on the "upload photos/video" field and it takes me to Finder to select the photo - but on selecting the photo, the Finder screen disappears as normal but from then on nothing happens.
From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
Now empty the Safari cache.
Back to the menu bar, click Safari > Preferences then select the Advanced tab.
Select: Show Develop menu in menu bar
Now click Develop from the menu bar. From the drop down menu click Empty Caches.
Quit and relaunch Safari then try Facebook.
If that doesn't help, it may be a Safari extension preventing you from uploading content to Facebook.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall. -
I have updated my iOS and now my hotmail will not verify my password through apple mail app. I have reset password - tried new password and old password and it still gives me password incorrect. Hotmail works fine on Mac. Has anyone had this difficulty and been able to resolve it?
Did you try deleting the mail account, then adding it back? I've read a lot of times that is what needs to happen in order for it to work properly.
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I just installed this update and now I cannot access "Mail" at all. I tried reinstalling the program, but that does not work, either. Help!
Paldeng, thanks for the suggestion. I've done all that. I can connect to the server, but apparently they are not recognizing my ID and password. I can use the server program if I don't go through Mail (using the same ID and password). My mother in another state with another provider has had the same email issue, as also my husband on his laptop who uses the same internet connection I do. His worked fine until we had it repaired at the Apple store and all the original programs reloaded (with the required updates, I assume). We can receive email in Mail, we just cannot send.
I contacted my service provider, and we went over my connections. They said it was not their problem and connected me with Apple, resulting in a charge to me because my warranty is long expired. Apple swears it is not their problem, it is the provider, so here I sit. My son was able to fix my Mom's Mail (she's 97) and got my husband's working also, until mine went out, by tweaking connection descriptions and ports remotely. The thing is, we had not messed with any of those settings, so what changed? I just did not want to bother my son again, as he has many other demands on his time.
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Does anyone have a quick fix for this? I downloaded the latest security update and now I cannot access web page for online banking.
It is not asking what part of your country you are in, but what country/region you are in.
Region encoding is the mechanism that enables motion picture studios to control the worldwide release of their movies. It is required by the DVD Forum (http://www.dvdforum.org/forum.shtml) in all commercial hardware DVD players. Every DVD-Video disc contains one byte of data representing a region code, which limits where the disc can be played.
http://support.apple.com/kb/HT2397
Once you have set the region in DVD Player five times it cannot be changed.
Instead, use VLC to view videos from different regions:
http://www.videolan.org/vlc/download-macosx.html -
I have a generation 3 ipod 80 gig. When I updated itunes to 11.1.11 and tried to sync the ipod it erased it and now wont recognize it. I can't seem to make this work I have reset the ipod, reloaded itunes all to no effect. Any ideas?
Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc. -
I recently upgraded my Macbook Air to the mighty "Mountain Lion" and now I cannot seem to find my "notes", regardless of the countless answers given to people with questions similar to me.
Surely Apple wouldn’t make you lose all your important information-or they would be "bad apples".
If someone has a solution, please please please help me find my lovely notes! (Step by step would be most helpful). Cyber high fives and Smiles will be rewarded graciously.I recently upgraded my Macbook Air to the mighty "Mountain Lion" and now I cannot seem to find my "notes", regardless of the countless answers given to people with questions similar to me.
Surely Apple wouldn’t make you lose all your important information-or they would be "bad apples".
If someone has a solution, please please please help me find my lovely notes! (Step by step would be most helpful). Cyber high fives and Smiles will be rewarded graciously. -
Help please!
So my laptop died when I spilt coffee all over it. I had never synched my itunes (i know i know) and now i cannot access my tunes library. How can i get my library back ?! ThanksSee Recover your iTunes library from your iPod or iOS device. Even if you don't have such a device there are links in the article that will show how to recover your purchases.
In addition, the laptop may have drowned but the hard drive is probably fine. You should be able to find someone who can extract the drive from the laptop and recover your personal data from it.
tt2 -
I want to submit an issue with Game Center--itself, directly. I had an account set up that I used to play online games. I changed my appleID and then I no longer could access my game center account. I, apparently, had a new game center account created for me (which is friends with my old account) and now I cannot access my original game center account.
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Let's say that my old nickname was "user10" and I used the email, "[email protected]" for my apple id. I changed my apple id to "[email protected]" and it changed my game center account to "mynew" and somehow I am friends with my old acct, "user10". I tried getting a password reset for "user10" but I apparently don't know my own birthday, which is possible because I usually give a false one, but the same false one each time. -
I have purchased an adobe product and now I cannot access it?
I had adobe installed on my computer and now I cannot access it. Every time I try it asks me to buy the pro program
Perhaps we can help. The problem might be coming because Adobe have lots of things and you are using the wrong "Adobe".
So, what is the "Adobe" that you purchased?
What is the "Adobe" you are trying to run?
Please give the full name of both. -
i upgraded new software onto my iphone 4 however it stopped syncing and said error so when i tried to access my phone the itunes USB was showing in my phone screen and now i cannot access my phone
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can anyone help with this?
thanks,
Margaretno special characters...
see if this gives you any info... -
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TS1559 I have tried resetting my network setting numerous times and my button is still greyed out?
My wifi button has been greyed out ever since updating to iOS7, is there anyway to undo this update? I have tried resetting my network setting numerous times and it still doesnt work!! Any help?
Thanks.You are correct. This is a very bad hardware error of the WiFi Chip on the Logic Board. The Chip malfunctioned or was previously damaged, but the initialization error was not detected until you Update/Restore the iPhone recently. The Problem was there, just not detected yet. The repair or replacement of the WiFi Chip is very difficult. Because Apple does not repair iPhone 4S, they only replace iPhone 4S, it costs $199.
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