HT4623 My iPad no longer has the iTunes app nor the App Store app. It will no longer delete or download. Anyone ever experience this. Geek squad had no advice for me.

MY iPad no longer has an App Store app nor an iTunes Store. I cannot delete nor download. I have tried everything but a reset. Do not know which one I should do. My info is backed up and stored in the cloud , HELP!! Sleepless on South Carolina

Check to see if restrictions are enabled. Settings / General / Restrictions. If they are, you will need to enter the 4 digit code that was set when restrictions were turned on. Then check to see if App store and iTunes are disabled as a restriction.
If that is not the case, or if you have forgotten or do not know the passcode for restrictions, you will need to try:
1. Reset homescreen layout - see if they come back.
2. Restore to Factory settings - Try restoring from a backup afterwards. If the problem still exists, restore and set up as new.

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After I unplug headphones, the speakers no longer work until rebooted. Anyone else experience this? Also had the same issue on the Droid Razr Maxx.

After I unplug headphones, the speakers no longer work until rebooted. Anyone else experience this? Also had the same issue on the Droid Razr Maxx.

Ahh. We can still help find the culprit, TeaParty14. Do you have any 3rd party applications installed to play your music? Are you able to hear any audio if you plug the headphones back into the phone instead of rebooting? Any audio for calls through the phone direct or through speakerphone?
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Had to work off safari to watch netflix via silverlight... tried uninstalling silverlight and reinstalling, but it appears the silverlight plug in will not work with firefox 4. anyone else experience this problem?

netflix support guided me through deinstall/reinstall, but that did not fix the problem. we determined silverlight is not firefox beta 4 friendly... anyone else have this problem? thanks.

See this recently updated KB article: [[Using the Silverlight plugin with Firefox]].

Hi. I've downloaded the ios6 but now have decided not to install it. It's just sat there waiting to be installed. (on my main screen settings icon it has the little red update circle) will leaving it ready to download cause any problems? Help please!

Hi. I've downloaded ios6 to my iphone4s. I haven't installed it yet though, and don't think I want to now . Will leaving it cause issues?

Hi. My problem is slightly different. I've downloaded IOS6 to my ipad 2 but it could not install. It keeps saying that there is problem to install. Pls help

Why has my iTunes app frozen? The screen has been unresponsive for several days now.

Why has my iTunes app frozen?
To begin with I thought it was restrictions on the country I was visiting but since retraining home it has not recovered.
The app opens and the screen is animated, but there is no response to my touch on any part of the screen.

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the iPad forum.
Regards.

Itunes on my Ipad takes me to the American store, tells me I can't access and to switch to the Canadian store. I am Canadian. How do I switch?

Itunes on my Ipad takes me to the American store, tells me I can't access and to switch to the Canadian store. I am Canadian. How do I switch?

Changing App Store Country
settings/itunes & app store, tap ID, tap view ID, log in, tap country/region then select the country you want
See "Change your iTunes Store country" > http://support.apple.com/kb/HT1311

TS1717 I get the following error message after installing the latest version of itunes via auto update: "the itunes Library file cannot be saved. An unknown error occurred (-54). Has anyone ever seen this message and anyone have a suggestion what to do?

I get the following error message after installing the latest version of itunes via auto update: "the itunes Library file cannot be saved. An unknown error occurred (-54). Has anyone ever seen this message and anyone have a suggestion what to do?

Hi pholewinski!
I have a couple of articles for you here that I believe will help you with this issue. The first is an article on advanced troubleshooting, and it can be found here:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
If following that article's steps doesn't take care of the issue, you can try the things listed in this article, which is about permissions issues in iTunes:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks for using the Apple Support Communities. Have a good one!
-Braden

The new ipod touch will have Siri with the A5 chip. Since the ipad 2 also has the A5, will the ipad 2 finally get Siri??

The new ipod touch will have Siri with the A5 chip. Since the ipad 2 also has the A5, will the ipad 2 finally get Siri??

It's probably due to the RAM and processor limitations.
iPad: RAM - 256MB, Processor - 1 GHz Apple A4
iPad 2: RAM - 512MB, Processor - 1GHz dual-core Apple A5
iPad 3: RAM 1024MB, Processor - 1GHz dual-core Apple A5X
 Cheers, Tom

HT204053 How do I update my Apple ID on my iPad as it has the old apple ID?

How do I update my Apple ID on my iPad as it has the old apple ID?

If you want to change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPad, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPad, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

My Ipad mini only has the newstand app visible...I've tried rebooting...What next?

My IPAD mini only has the newstand app visible on the homescreen...spotlight is not working...I've tried rebooting...What next?

Rebooting with the sleep and home buttons...holding them down at the same time until the Apple logo appears on the screen? If that didn't do any good and Spotlight isn't working, you can try resetting all settings and if that doesn't work, then you should probably restore your iPad next.
Settings>General>Reset>Reset All Settings.

Does the new ipad (3rd generation) has the Siri function?

does the new ipad (3rd generation) has the Siri function? How can I find it in my Ipad?

Not at this Point. When iOS 6 is released, it will be available for the new iPad then ... Coming this fall.

My iTunes password will update some of my Apps on iPad but not all of them. When I try to update the remaining ones, my password expires. I've just created 5th PW. Does anyone else experience this?

My iTunes password will update some of my Apps but not all of them. When I try to update the remaining ones, my password expires. I've just created 5th PW. Does anyone else experience this?

- Try going to Setings>Store and sign out of the account and then sign back in.
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears

HT4009 IX have an iPad version 4.3 and I had instagram install, like I was having problem I uninstalled it, but now I can't install it again, because my iPad doesn't support the new version, is there a way that I can download instagram for this iPad?

I have an iPad version 4.3 and I had instagram install, like I was having problem I uninstalled it, but now I can't install it again, because my iPad doesn't support the new version, is there a way that I can download instagram for this iPad?

Update your iOS.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

How come my macbook air has so little space. I deleted everything that I don't need and everything that has the most space I'm told NOT to delete. Everything I find is in either KB or very low MB.

How come my macbook air has so little space. I deleted everything that I don't need and everything that has the most space I'm told NOT to delete. Everything I find is in either KB or very low MB.

Check what is in your SSD/ storage on your macbook Apple Icon > about this mac > more info > STORAGE tab on top
recommend handy useful APPS such as :
Disk Expert
https://itunes.apple.com/us/app/disk-expert/id488920185?mt=12
Disk Map
https://itunes.apple.com/us/app/disk-map/id715464874?mt=12
dont need them, but theyre very useful.
also the best is DAISY DISK
https://itunes.apple.com/app/daisydisk/id411643860?mt=12&ign-mpt=uo%3D4
See here for answer about the OTHER which is taking up space:
http://pondini.org/TM/30.html
and here:
http://pondini.org/OSX/DiskSpace.html
See Kappys excellent note on the rest of “other” files taking up your space:
What is "Other" and What Can I Do About It?
see here:
Your Solid State Drive and having enough space inside your Macbook Air & Pro
Solid State Drive usage premise, or the “more space / upgrade SSD” question
There have been questions posed and positions taken by many people who are trying to use their Macbook Air or Pro’s solid state drive (SSD) as a mass media storage device, for either pictures, videos, massive music collections or all three combined; but this should not be the working premise of a ‘limited’ SSD and its use.
In which, it’s the case of those users with either 128GB, 256GB, or even 512GB of internal SSD space, that have or are running “out of space”, that questions are raised. The immediate premise of some users can sometimes be “(how to / if) upgrading my SSD” when in fact in nearly all instances another approach is the logical and sensible one that needs to be looked into and exercised.
Any Macbook containing a SSD should be idealized as a ‘working platform’ notebook containing all your applications, documents, and weekly or bi-weekly necessary files. All collections of media files such as pictures, music, and videos, unless directly needed should be kept off the notebook and on an external hard drive or likewise. While the ‘working platform’ premise is also the case with larger internal conventional hard drives of 1TB+, its implementation isn't as critical except in terms of data protection.
Realistically, you should at most coordinate roughly 20 to 25% of your total SSD space to all audio-video personal use media (picture / music / video collections), leaving the remaining amount on an external HD.
Nobody should consider any notebook a data storage device at any time under any circumstance, rather a data creation, sending, and manipulation device; and in the case of a SSD, this is more important for purposes of having sufficient working space on the SSD and reducing SSD ‘bloat’ in which cases someone is wrongly attempting to use the SSD space as a large media storage nexus.
The rare exception to the collective usage and premise of SSD use in which a much larger SSD is truly needed are for those in video and photography professions that require both the extremely fast speeds of the SSD and the onboard storage for large and or many video and photography files. However this also falls under the premise of a ‘working platform’ for such peoples rather than the intent of many who are using the SSD as passive and static data storage for media files very infrequently needed or accessed.
All on-notebook data collections should be logically approached as to necessity, and evaluated as to whether it is active or passive data that likely doesn’t need to be on the notebook, allocations of space-percentages to as-needed work and use, apportioning space for your entertainment media, and questioning whether it should it be on the notebook for more than short-term consumption.
Considerations should be made in the mind of any user in differentiating the necessary system data (System hub) comprising the Mac OSX, applications, necessary documents that both must and should be on your internal SSD, and that of the users personal data (Data hub) comprising created files, pictures, music, videos, PDF files, data created or being created and otherwise, that likely unless being used soon or often should be parked on an external hard drive for consumption, or temporarily loading onto the internal SSD.
You both can and should purchase whichever SSD size you need or see fit, but even in the case of the largest of SSD, unless use-considerations are made, and SSD spaces are allocated as should be the case indicated above, one can easily and immediately run into this quandary of “needing more internal SSD space”, in which instance a different approach in usage must then be implemented.
However it is almost always the case, that such large media files are wanted to be stored internally rather than actually needed, in which case the external HD is both prudent as well as necessary. Additionally costs per MB are infinitely less on an external HD than an internal SSD in any consideration of data expansion needs.
A Professional Example
In the case of a Macbook Air or Macbook Pro Retina with ‘limited’ storage on the SSD, this distinction becomes more important in that in an ever rapidly increasing file-size world, you keep vital large media files, pics, video, PDF collections, music off your SSD and archived on external storage, for sake of the necessary room for your system to have free space to operate, store future applications and general workspace.
You should also never be put in the position of considering “deleting things” on your Macbook SSD in order to ‘make space’. This is especially what your external HD is for.
Professionals who create and import very large amounts of data have almost no change in the available space on their notebooks internal SSD because they are constantly archiving data to arrays of external or networked HD.
Or in the case of the consumer this means you keep folders for large imported or created data and you ritually offload and archive this data for safekeeping, not only to safeguard the data in case your Macbook has a SSD crash, or gets stolen, but importantly in keeping the ‘breathing room’ open for your notebook to operate, expand, create files, add applications, for your APPS to create temp files, and for general operation.
Slim USB3 1TB external hard drive
External Hard Drives
External hard drives are both extremely cheap and regardless of the size of your internal SSD (or even internal hard drive if the case), you need an external hard drive with your SSD equipped Macbook for several reasons:
1. Data backup and protection.
2. Redundancy for important data.
3. Necessitated ideal space for large media files for collections of pictures, videos, and music etc.
While ever changing in price, typical portable 2.5” external hard drives in USB3 run roughly $65 for 1TB or $120 for 2TB small portable USB3 hard drives. Such drives range in thickness between 5mm and 15mm, with recent improvements in storage of 500GB drives in 5mm profiles.
There is almost no premise in which a small 12mm thick 1 Terabyte USB hard drive cannot be taken along with any Macbook as an external large storage extension inside any Macbook carry case or pouch. Typically such external HD profiles are not much bigger than a deck of cards.
External hard drives are a foregone necessity for purchase with any Macbook for at the very least Time Machine backups, data redundancies, and ideally for large media storage.

I need to restore my sons ipod touch because he forgot his pswd. I can do this but it asks to backup first and my computer has no more memory to do this. Aren't all my itunes app purchases stored anyway? Why do I have to put this info onto my labtop?

I need to restore my sons ipod touch because he forgot his pswd. I can do thisby hitting restore in itunes, but it asks to backup first and my computer has no more memory to do the backup. Aren't all my itunes app purchases stored anyway? Why do I have to put this info onto my labtop?

The iPod backup that iTunes makes does not inlcude synced media like apps and music. Those items should be in your iTunes library.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT4623 My iPad no longer has the iTunes app nor the App Store app. It will no longer delete or download. Anyone ever experience this. Geek squad had no advice for me.

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