HT4623 My iPad refuses to acknowledge any updates beyond 5.1.1! I cannot update it no matter what I try. HELP!

During a recent "***?!" situation, and the resultant complete restore to factory default, my husband's iPad will not update!
Fast forward a few weeks when we get our new iMac and though we were instructed to make different users to allow each of us to use our different devices, we still cannot update his. While my iPad2 updates flawlessly, my husband's refuses to acknowledge there is even an update past the 5.1.1! He's frustrated as you all likely know, apps are beginning to require that the pad is updated as well. I'm feeling some guilt here because mine is working.
Please...help me alleviate my guilt!!

What model iPad does he have ? If it's a first gen iPad then 5.1.1 is the highest version that it supports

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