HT4623 my iPhone 5 is frozen while I was updating with iTunes. Can not use phone and is stuck on the iTunes and USB screen. How do you fix it?
I can not use the phone at all. It is frozen on the iTunes and USB screen. iTunes is not recognizing the phone as connected either. What do I need to do to fix it.
Open iTunes on computer. Connect iPhone to computer with Lightning Cable. Hold both home and power buttons for about 20 seconds until iTunes recognizes the iPhone in Recovery Mode. Click the Restore button of iTunes. If there are any problems with this, you have 1 year Warranty with Apple. Make Genius reservation or set up service and take or send to Apple for resolution.
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Iphone 4s struck while i was updating ios 8
My iphone 4s struck while i was updating ios 8 . when i tried to connect it to itunes and recover it , it also did not work . when taken to the apple store in india they told it cannot be fixed since the phone was purchased in U.S . Please help me
HI ..
Hold off for a bit until Apple repairs some known issues > http://www.macrumors.com/2014/09/25/ios-8-0-2-in-the-works/ -
I can't back up to icloud on my iphone. I have 25 GB of icloud backup storage, but it won't give me access to backup to it. How do you fix. My phone is almost full. How can I start using the icloud storage?
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable. -
Tho bl Email in iPhone to the Reserve email and i can not Reception any email he go to the email and send i can see my emails in the Hotmail website what i can do i need my email in my iphone i try to go apple>support>apple id>name and email> and i can not i using iPhone 4s in 6.0
Try contacting Support in your country, after confirming your id and that it's your account they should be able to reset its password.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've done that update the primary email address on the account to be an account that you have access to e.g. by tapping on it in Settings > iTunes & App Store and logging into it, via the Store > View Account menu option on your computer's iTunes, or via the 'manage your apple id' button on http://appleid.apple.com -
I have the iPhone 4 recently became weak Wi-Fi where I can not use the Internet only when sitting Bejjani router, Can anyone help me in solving this problem please
iPhone 4, iOS 7.0.3There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it. -
My Ipad was hacked. I can not use it. What should i do?
My Ipad was hacked. I can not use it. What should i do?
Then call Apple and speak to someone in account security. Someone has logged on to iCloud using YOUR Apple ID and used Find my iPad to lock the device. They are now, apparently, trying to collect a ransom from you to release it.
The device was not hacked. Your account was. If you had set up two factor authentication, that wouldn't have been possible. You should really do that after you get this fixed.
You may also want to report the extortion attempt to the police. -
I have an Iphone 5s and had to rebuild my laptop. Once windows 7 was re-installed, I re-installed the latest version of Itunes and connected my Iphone. Itunes can interact with my Iphone but when I try to get to my Iphone outside of Itunes, specfically to get my pictures off of it, I cant find it. I have checked the driver and followed instructions for that but it has nto helped my situation. Any other ideas?
The Windows 7 section of the following has some information that may help: http://support.apple.com/kb/HT4083
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Whilst trying to find an answer from the apple support pages i'm finding lifes a misery. Itunes was sync before the update and all was well. How can i get my phone sync up properly again, Thanks Apple!
There are a lot of discussions about this on the iTunes forum.
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I accidently unplugged my iphone thinking it had finished backing up, i lost everything and had to restore. Everything came back except my music. I have tried to put it back but cannot get it to sync back hope someone can help!
Hi lynette,
With your device connected to the computer, click on the Music tab, and uncheck the Sync Music box and sync. Then go back in and reselect the Sync Music box (and any other filters you want), and re-sync. See if that will download your music.
Cheers,
GB -
I got an error from an update and now my iphone 4 doesn't show up on itunes as a device. Does anyone know how to fix this? I have the most recent version of itunes downloaded.
Quit iTunes.
Disconnect your iPhone from your PC.
Go to Control Panel.
List installed software and remove the driver software for the iPhone. It's named something like "Driver or Device, Apple iPhone".
Restart Windows 7.
Connect your iPhone, make sure it the screen is not locked.
Windows should automatically re-install the driver software for the iPhone now.
If it has done that, start iTunes.
iTunes should now detect your iPhone again.
Kind regards,
emeu1 -
Help. Why can't I select some audiobooks to sync but I can select others in the audiobooks section under sync selected audiobooks area. All of them still work when played from Itunes on tmy Mac Desktop.
Hi,
You cannot manually manage music with match turned on on your iOS device. If you want to manage music manually, you will need to turn off match on your iPhone.
Jim -
My iPad has frozen while trying to update apps. How do I fix it?
My ipad has frozen while I was updating some apps. How do I fix it?
http://support.apple.com/kb/HT1430
Try restarting. If it doesn't promopt you with the power bar to slide it off, then follow the reset directions also listed on that page. -
i disconnected my iphone 4 while it was updating and now its frozen, the screen is showing a apple logo and a loading bar which has been for 9hrs now. please help
It's not uncommon for it to not work the first time and sometimes, you have to try it a few times. Turn off your antivirus software and your firewall while you are trying to restore the iPad. Enable them again after you restore.
If that still won't work, post back with detailed information as to what exactly does happen as you go through the process. -
The screen on my iphone 3 froze while I was trying to update it. Now it has the iTunes icon with the end of a charger pointint up to it. Unplugging or restarting doesn't help. The same thing always comes back on the screen. It is completely frozen.
http://support.apple.com/kb/HT1808
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HT4623 We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care.----How to fix this issue while setting up the iphone for the new ios?
If you don't have a SIM card in the phone, you must put one in. It's required for activation.
If you do, then your phone was probably hacked to unlock it from the original carrier. Contact them and see if they will unlock it. If they will not do so, then you can't use that phone.
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