HT4623 my iphone 5 is not ringing and has no tones on videos and keypad? i did reset and even erase all settings and reset it but the problem didn't solved. what shall i do.

hi, i have iphone 5 and it's been 2 days that it is not ringing for incoming calls and the speaker option is not working while im speaking . the videos have no sounds . every day i recieved lots of missed calls. i checked all settings related and non related to the sound feature but non were working. i even reset it and erased and reset it but still have the same problem. what shall i do?

azadeh81 wrote:
hi, i have iphone 5 and it's been 2 days that it is not ringing for incoming calls and the speaker option is not working while im speaking . the videos have no sounds . every day i recieved lots of missed calls. i checked all settings related and non related to the sound feature but non were working. i even reset it and erased and reset it but still have the same problem. what shall i do?
Have you checked the Mute switch on the left side above the volume buttons? And tried raising the volume with the buttons?

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