HT4623 My phone kept crashing so it was restored at the apple store, now I can't play games on my phone from facebook

My phone kept crashing so it was restored at the apple store today.. he also downloaded the manual for the 4S. Now I don't have my games (words with friends which I could play either on my computer, or on my phone, and scramble.

Forgot Your Account Password
For Lion/Mountain Lion
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see Reset a Mac OS X 10.7 Lion Password, OS X Mountain Lion- Reset a login password, and
     OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
     Mac OS X 10.6- If you forget your administrator password
For Snow Leopard and earlier without installer DVD
    How to reset your Mac OS X password without an installer disc | MacYourself

Similar Messages

TS1702 my ipod was restored by the apple store, now i'm unable to get previous purchsed apps back. can someone pls direct me ? i paid a lot of money for work apps that were upgraded from free version. thanks

I HAD MY IPOD TOUCH RESTORED AT THE APPLE STORE, HOWERVER I HAD UPGRADED SEVERAL APPS , AND AM NO LONGER ABLE TO GET THE UPGRADES ON THE IPOD . CAN ANYONE PLEASE DIRECT ME ON WHAT TO DO? I PAID LOTS OF MONEY FOR THE UPGRADES. THANKS FOR YPUR HELP : )

Have you tried redownloading them by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If they were in-app purchases see:
iTunes Store: About In-App Purchases

Somebody stole my iphone :| .. and i used someone else's apple ID i also have find my iphone but i don't have an apple ID (i use someone else's) So how can I get my phone back?? If i go to the apple store...can they find it for me without hesitation?

IT WAS AN IPHONE4s

Apple can't find it for you. You have to go to icloud.com on a computer and sign into the iCloud account that was used on the phone, then see if you can track it as described here: http://help.apple.com/icloud/#mmfc0f2442. If you don't know the password for your iCloud account you won't be able to sign in to track it.
If it was stolen, contact the police and your carrier, and change your passwords.

HT1414 I was recently locked out of my I Phone and had to have it restored at the Apple Store. My question is, how do I restore all of my contacts from my Macbook? Is it possible to restore my contacts without restoring everything else?

I recently had to have my I Phone restored and unfortunately lost my contacts along with everything else. My wife and I share a MacBook. Is it possible to download our contact list onto my I Phone without downloading all of my wifes calendar, notes, etc...? If so, how would I go about doing that? I appreciate any help. Thanks.
Matt

Restore the device from the most current backup on the computer it normally syncs with.
Now, that being said, unless you were syncing your contacts to a supported application on the computer or a cloud service, it is very likely they are gone.

My iphone 4 was working good until IOS6 update, now I can't hear anything, my ear phone donot response ...Speaker are ok..if some one call me...they can hear me ...but I can't hear them.....please desperately need help...plz suggest...all reset is done...

My iphone 4 was working good until IOS6 update, now I can't hear anything, my ear phone donot response ...Speaker are ok..if some one call me...they can hear me ...but I can't hear them.....please desperately need help...plz suggest...all reset is done...except restore ...

Anyone? . . . :S

I bought an iphone3g from ebay and then i tried to upgrade it but it was locked by apple store now what can i do?as it is not my fault and it is not illegal to buy phone from ebay.

i bought an iphone3g from ebay and then i tried to upgrade it but it was locked by apple store now what can i do?as it is not my fault and it is not illegal to buy phone from ebay.

caveat emptor
x

I don't own an Apple device, but I have purchased an audio album from the iTunes store. How can I play this on my android phone, as I am unable to burn the album to mp3 format? Can I obtain a refund if this is not possible? Thanks

I don't own an Apple device, but I have purchased an audio album from the iTunes store. How can I play this on my android phone, as I am unable to burn the album to mp3 format? Can I obtain a refund if this is not possible? Thanks
p.s. I am not knowledgeable of Apple/iTunes etc, I was under the impression that if I purchased an album then I can use my purchase on a non-Apple device

mickyja wrote:
I don't own an Apple device, but I have purchased an audio album from the iTunes store. How can I play this on my android phone, as I am unable to burn the album to mp3 format? Can I obtain a refund if this is not possible? Thanks
p.s. I am not knowledgeable of Apple/iTunes etc, I was under the impression that if I purchased an album then I can use my purchase on a non-Apple device
Micky,
The iTunes Store sells songs in AAC format. Most Android phones can play AACs. Just sync them to your phone per the instructions with the phone.
If by any chance your phone does require MP3 format, you can use iTunes to convert the files, per this guide:
iTunes: How to convert a song to a different file format - Apple Support
(This conversion does not require burning.)
For future reference, note that the iTunes Store is really optimized for people using Apple devices. You might find it more convenient to buy music in Mp3 format from Amazon Digital Music or Google Play Music.

I was told by the Apple store to create multiple user ids to control the content on my iphone. I did that and now I cannot find my original library with all of my playlists

I was told by the Apple store to create separate user ids on my windows computer to create a new library to control the content on my iphone. I held down shift and clicked i tunes and created the library. I was told you can switch back and forth. I cannot find the old library and all of my playlists. Apple really needs a better way for families to manage their libraries and devices. This is such a pain in the butt!

No, as I stated in the post this is the first issue we've had with the phone. No, this was not a replacement phone, this is the same phone I bought from the apple store in December and had not been serviced by anyone, it did not have any issues until last week.

My phone has been losing calls and according to the apple store i need to reset it due to a software fault - i have done this and still have the same problems. how do i reset the phone without reinstalling the soft ware fault by way of icloud backup

my phone has been losing calls and according to the apple store i need to reset it due to a software fault - i have done this and still have the same problems. how do i reset the phone without reinstalling the soft ware fault by way of icloud backup

Well, it appears that your backup is corrupt, thus causing your issue. So, you'll have to restore as a new device, & not from backup. Follow this by syncing your content back to your phone:
http://support.apple.com/kb/ht1414
Do not restore from backup.

TS4036 I tried to restore my iPad from the cloud backup but the iCloud returned the following message 'no backup available'? This after happened after I created the backup today and the same was confirmed at the Apple Store attendant

I tried to restore my iPad from the cloud backup but the iCloud returned the following message 'no backup available'? This after happened after I created the backup today and the same was confirmed at the Apple Store attendant

Check the console app to see if there are any error messages. I had one app showing an issue (Pet Hotel) the error was (truncated):
ERROR: Restore message response: 102 rename error: File name too long (63) at path "/var/mobile/Library/SafeHarbor/com.pocketgems.tappethotel/Container/Documents/ savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHis tory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGa meHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/sa vedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHisto ry/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGame History/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/save dGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory /savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHi story/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedG ameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/s avedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHist ory/savedGameHistory/1313349538-pocket_gems_crash_report.txt" (MBErrorDomain/102)
I manually snyc'ed that particular app and then re-ran the restore and am now the proud owner of a working iphone. Not sure it is the same problem or app but looking in the console was the key!

When I set up my Macs, there were 2 sign names - 1 I created and the other was Ghost. The Apple store says that takes up 50% of my hard drive. Can I kill Ghost? Do I just delete it?

When I set up my Macs, there were 2 sign-up names - 1 I created and the other was "Ghost". The Apple store says that takes up 50% of my hard drive. Can I kill "Ghost"? Do I just delete it?
Thanks for your help!

Hello Blisshous,
It sounds like you have a user account named Ghost, that you want to delete all content from and remove from the computer. This article will help you do that named:
OS X Lion: Delete a user account
http://support.apple.com/kb/PH3867
Choose Apple menu > System Preferences, and then click Users & Groups or click Parental Controls.
Click the lock icon to unlock it, and then type an administrator name and password.
Select the user account you want to delete, and then click Delete below the account list.
Do one of the following:
Select “Save the home folder in a disk image” to save the folder as a disk image in /Users/Deleted Users/.
Select “Don’t change the home folder” to leave the home folder in /Users/.
Select “Delete the home folder” to remove it from the computer. If you want to prevent programs that read raw data from retrieving any files, select “Erase home folder securely.”
Click OK.
Keep in mind, if you remove the user and delete the data, without Time Machine you will not be able to restore any data from it in the future.
Thank you for using Apple Support Communities.
Cheers,
Sterling

My iphone4 is broken, if you call me i can hear you but u cant hear me, the apple store staff told that i need to backup my phone so that they can give me a new one, so how can i bakcup my iphone 4 using ipad? thnk you

my iphone4 is broken, if you call me i can hear you but u cant hear me, the apple store staff told that i need to backup my phone so that they can give me a new one, so how can i bakcup my iphone 4 using ipad? thnk you

To charmainesabanal
See your Other post...
https://discussions.apple.com/message/20604805#20604805

I was told at the Apple store that Apple was now offering Pages, numbers and keynote free with the Mavericks download. I noticed that I got the free when I downloaded the newest operating system on my iPad. True? And if so, how do you do it?

I was told at the Apple Store when Mavericks was introduced that Pages, Numbers and Keynote would be offered at no charge with Mavericks. When I downloaded Mavericks, I could not figure out how to download them without the charges. When I downloaded the most recent OS to my iPad, I got a prompt to download them. Can someone tell me how to download them without the charges?

Welcome to Apple Support Communities
It's not correct at all. It is true that Apple is offering Numbers, Keynote and Pages for free, but only for users who have purchased a Mac after October 1st, 2013, and for existing iWork '09 users. If you have not got iWork '09 and you purchased your Mac before October 1st, you need to pay for these apps.
The new iWork version (Numbers, Keynote and Pages) is criticised by its lack of features. Instead, I recommend you to get LibreOffice or, if you need the most complete productivity suite, Office for Mac. Give LibreOffice a try first

HT1553 My motherboard failed and was replaced at the Apple store but I did not have my backup with me for the tech to download. When I try to download, a window comes up that the volume has the wrong case sensitivity and will not download. Thank you for a

I did not have my backup with me when my hard drive failed and was replaced at the Apple store. Now it will not download to my new hard drive. A message says that "the volume has the worng case sensitivity for a backup". How can I resore my data from the backup?
Thank you

This is a user-supported board. You are not addressing Apple here. Nor is it a good idea to post your private information to a public forum. You should edit your post immediately.
Unfortunately no one here can access your support history. You must respond to the emails directly.

I wanted to purchase an item on my iPad and I was redirected to the US store, now I don't know how to change back to the Tanzania store, which is the store my account is linked to.how do I change back?

I wanted to purchase an item on my iPad and I was redirected to the US store, now I don't know how to change back to the Tanzania store, which is the store my account is linked to.how do I change back?

Change your country on iPhone, iPad, or iPod touch
Tap iTunes Store, App Store, or iBooks Store.
At the bottom of the Featured page, tap Sign In.
If you're already signed in, skip to step 5.
Tap Use Existing Apple ID.
Enter your Apple ID and password and tap OK.
Tap your Apple ID.
Tap View Apple ID or View Account.
Tap Country/Region.
Tap Change Country or Region.
Tap the Store menu and tap your country.
Tap Next.
Review the Terms and Conditions and Apple Privacy Policy.
Tap Agree if you agree to the terms and conditions.
In the prompt that appears, tap Agree.
Select a payment method and enter your payment information.
Enter your billing address and tap Next.
http://support.apple.com/kb/ht6119

HT4623 My phone kept crashing so it was restored at the apple store, now I can't play games on my phone from facebook

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