I was told by the Apple store to create multiple user ids to control the content on my iphone. I did that and now I cannot find my original library with all of my playlists

I was told by the Apple store to create separate user ids on my windows computer to create a new library to control the content on my iphone. I held down shift and clicked i tunes and created the library. I was told you can switch back and forth. I cannot find the old library and all of my playlists. Apple really needs a better way for families to manage their libraries and devices. This is such a pain in the butt!

No, as I stated in the post this is the first issue we've had with the phone. No, this was not a replacement phone, this is the same phone I bought from the apple store in December and had not been serviced by anyone, it did not have any issues until last week.

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