HT4718 I am trying to re-install OS X Lion 10.7 Trying to boot from the disk, but the disk ejects. Anyway around this?

I am helping a neighbor with a imac or power mac, I am not sure what it is expect that it is big and from 2007.  I have wiped the disk but then I go to reinstall from the recovery disk and the computer starts up and then the o with the \ comes up and the disk pops out. Does anyone have a way around this or know what I am doing wrong?
Thank you !!

http://www.apple.com/support/mac/app-store/contact.html?form=account or contact Apple's Express Lane. One of these should get you going for this abysmal delivery system. BTW, do yourself a favor and quit the installer after it DLs. Then, save a copy of that install app to a safe location so you don't have to waste resources (bandwidth, time, and electricity) DLing it again.

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