HT4718 I want to sell my iMac with clean install

I bought my iMac with Lion installed. I purchased Mountain Lion and upgradded it to Mountain Lion. I am getting ready to sell it and want to sell it with a clean install of Mountain Lion. I have a DVD that I burnrd on another Apple PC that I used to do the install on my iMac if that helps.

Frankly, I don't know if that would work - it'll be "sitting" at the app store for your buyer, so that should be ok; as far as I know, the app store retains the settings of your Apple ID and machine ID - but I do not know if those settings are also buried somewhere in the OS system. You can try it - maybe it'll work; if it won't, I'm sure you'll get an error message and you can try the Apple store idea. Oh, and by the way, you said that your machine came with Lion? If that is preinstalled on the machine, you are allowed to make a one time transfer of the OS, but you will need to call Apple to accomplish that - this may involve some process/setting that Apple needs to do (I don't know the exact process since I've not had to do this, but just quoting what the license agreement stipulates) - this probably also has to do with ID's.

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I want to sell my iMac: delete all but keep original MS office pack (or re-install?)

I want to sell my iMac: delete all but keep original MS office pack (or re-install?)
BR Pia

We are having problems with the forum software (I can't see any new thread), so you are very lucky if somebody reads your question. Personally, the forum are near unusable for me now.
Respecting to that question, you want to delete everything but leave Office. Is this correct? If so, you will have to contact with Microsoft to see if it's legal to sell your Mac with Office installed > http://www.microsoft.com/mac/support I would not sell the Mac with Office installed.
To delete everything, you will have to erase the drive and reinstall OS X. Normally, you should turn off the Mac after reinstalling OS X, but in this case, the new owner won't have Office. On the contrary, if you install Office, the owner will have to use the Mac with your settings, so there will be other steps to follow

I want to sell my IMac G5 -

I want to sell my IMac G5 - OS X 10/3/9. how do I clean off my personal information?

Throw any files containing sensitive data away, securely empty the Trash, and then use a compatible Mac OS X install disk to erase the internal drive and install a new OS. Include the disk you used with it.
(67905)

Selling iMac with Lion Installed from the App Store

Hi Everyone,
I'll make this quick...
2008 iMac > purchased Lion as an upgrade via App Store > moved to Europe (where I am now) > decided I want to sell my iMac > I want to do a clean wipe and fresh install of Lion before I sell it.
My understanding is that the EULA doen't permit the OS to go with the sale. Is this true or did I missread what I found on the internet?
I don't have the disks that originally came with my iMac. I left them in the US when I moved here so a clean install of Snow Leopard is not an option. How do I prep my machine to sell it?
Thanks for your help.

I don't have the disks that originally came with my iMac. I left them in the US when I moved here so a clean install of Snow Leopard is not an option. How do I prep my machine to sell it?
You are correct - you have to remove Lion from your machine. Since you no longer have the install disks, there are two possibilities:
You can call Apple and give them your serial number - they will send you machine specific replacement disks, or......
you can purchase a Snow Leopard retail disk at an online reseller (or possibly a store) and use it.
You will need one of those.
Once you have it, insert it and boot from it (by holding the C key while restarting). Go past the language selection, up to Utilties, to Disk Utility and choose erase (use the secure erase so your data are not recoverable). Once the erase is done, it will install the system.
Removing Lion will also allow the buyer to purchase it - if you do not remove it, the buyer will not be able to update it because the purchase ID and machine ID do not match (unless you want to share your Apple ID with the buyer LOL).

I have new iMac with Lion installed; can I get a free upgrade for my MacBook Pro?

Hello
I recently bought a 27" iMac with Lion installed. Should I be able to download the upgrade for my MacBook Pro without paying. If so what should I do. If I go to the App Store I'll end up paying £20.99
Any help gratefully received
margaret

Margaret,
No you will need to purchase the upgrade. However if you own other Macs you want to upgrade once you have purchased Lion then you can upgrade the additional machines. Of course the additional machines must be using the same Apple ID. As long as the additional machine's meet the minimum system requirements listed below you are all set.
General requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.

Upgrade from Vista to Windows 7 with clean install

I want to install Windows 7 on my Equium U-400 laptop with clean install in order to save space in my C drive. The question is how will I restore all Toshiba bundled software that my laptop came with. There is a HDD Recovery folder in the second partition but I am afraid that using this will re-install Windows Vista as well. Any help or ideas?

>The question is how will I restore all Toshiba bundled software that my laptop came with.
This software is bundled in recovery image only and cannot be downloaded from Toshiba download page. Just when you use recovery image you will have possibility to use this additional software.
With additional software I mean Toshiba CD/DVD player, trail Office version or preinstalled antivirus application.
All other stuff like Toshiba tools and utilities can be downloaded from Toshiba download page.
http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp

I want to sell my iMac G4 and the install disk doesn't work. What do I do?

I want to sell or give away my iMac G4 but the install disk won't run. I've formatted the drive and installed Panther from disks I bought when it first came out. I've installed them it to the point at which the animation comes up and you are asked to personalise the machine and create an account. I thought I'd leave that for the new owner so that it is truly his machine. What happens when he connects to the internet and it asks him to register with Apple? Can he use the OS if he hasn't got my Apple ID?
Or is there another way round this?
It's a lovely old machine and I would like to see it continuing to be used rather than going to landfill.

Thanks Klaus,
It's a long time since I installed a new OS but I thought you had to go through registration before it would work. You certainly have to supply your name and address, and then it prompts you to register. Will it let you skip that step?
If the new owner can do that, why would he need the install disks? And how do I get through to the right person at Apple?

Having continuous issues with my iMac, all I want to do is perform a clean install... at my wit's end. Help please. :(

I apologize in advice if this story is discombobulated or more information is needed to provide me with an answer. I will do my best to provide as much details as possible, but this is a problem that has been occuring for the past few weeks and some things I've forgotten the specifics of.
I will start by explaining that my iMac specs are:
Processor 3.06 GHz Intel Core 2 Duo
Memory 4 GB 1067 MHz DDR3
Version 10.6.8
I've owned this iMac since about April of 2010. I've never had any problems with it until recently. At one point in time, I had a Boot Camp partition made in order to install Windows, as I wanted to run some games that weren't available to Mac users. After awhile, I eventually bought a Windows Laptop for my gaming needs. When this happened, I decided to erase previously stated Boot Camp partition in order to free up more space on my hard drive.
After a few months, had major issues involving a trojan virus on my laptop, it destroyed my hard drive, and I wasn't able to buy a new one at that time. Recently decided to try and create a new Boot Camp partition to reinstall Windows. When I attempted that, (I apologize, I don't remember the specific error) it wouldn't allow me, and from what I remember after doing some google research, it sounded like somehow my hard drive had become disorganized, and needed to somehow be reorganized.
At some point in my google research I found that using the Repair function in Disk Utilities would possibly help. When I tried that, (the only reason I know this is because I tried just now to get the error to pop up) I'm given a message "This disk needs to be repaired. Start up your computer with another disk (such as your Mac OS X installation disc), and then use Disk Utility to repair this disk.
So here I'm thinking, "okay! No big deal! I have the disk still, I will just back up my hard drive to an external hard drive". So I buy an external HDD, back up everything I need. I then put the disk in, and my optical drive spends some time thinking, then spits it back out. It does this repeatedly. I do some more google research, find that optical drives crapping out on mac users isn't all that uncommon. I try to clean it with a trick someone suggested. I then tilted my iMac to one side, it accepts a cd! I try it again, and I'm no longer able to trick my iMac into reading disks. Sad face.
Instead of hefting large sums of cash at Apple to replace my optical drive, I buy a far more affordable external cd/dvd drive that is working perfectly fine. So after waiting for that to be delivered, 3 days later, I'm excited to finally get a clean install with my OS X drive. At this point, I care little about repairing, and have decided to just completely clean install. I restart my iMac, boot from disk, and I get the spinny thing for about 20 minutes. I think, "hmm... should it take this long?" So I reboot and try again. Same thing. I then let it run overnight, and wake up to spinny thing. When my Mac is on, it reads the dvd just fine. It just won't boot from it and let me start the clean install.
So then I get the idea maybe I can do a remote install of the disk from my friend's macbook. No such luck, won't seem to recognize anything. Then I see that I can make a copy of the disk image to my computer, and burn that image to a partition made on my external HDD, so that I can boot from that. Well, the only info I could find was a gentleman burning a downloaded version of OSX Lion, but I figured, "hey, its the same thing, right?" I guess not. I tried copying the image using the restore function in Disk Utilities, and it does indeed show up when I hold Option at start up, but booting from it does not start up properly. It starts up like any normal time I restart. I'm thinking its cause the way I copied it didn't involve a .dmg file.
So I try to copy the image to a file on my computer, but when I do that, I get some sort of input/output error.
What can I do at this point? I thought I originally set up Time Machine but when I checked recently, no such luck. All I want is a fresh reboot of my Mac. I'm guessing somehow my hard drive became corrupted in some way. I mean, it truly doesn't seem to be affecting anything, except somehow even after deleting all known movie, music, game, etc. files, I still am using up 270 gb of space. Maybe I never un-did the Boot Camp partition properly and kinda screwed myself on this one.
I've tried just about everything. I never invested in Apple Care, but even had I done so, I think it would have exceeded the warranty, as I had thought it was 2 years. I could be wrong, either way, its water under the bridge now. I need to fix this myself. I'd still like to use my iMac for general use, and to utilize the 1 TB of storage it possesses.
Any help is greatly appreciated, sorry for the wall of text, its been a complicated few weeks. Thanks!

Whew... never buy an iMac or Laptop from Apple without the 3 year extended AppleCare... well 2 years extended... & I think they should be called on this, they should come with a 5 year Warranty, with more available if you want.
I think, "hmm... should it take this long?"
No way, Houston, we haave a problem, not sure what... RAM, Logic Board, etcd.
Tough without the Install disc, but some things to try...
Does it boot to Single User Mode, CMD+s keys at bootup, if so try...
/sbin/fsck -fy
Repeat until it shows no errors fixed.
(Space between fsck AND -fy important).
Resolve startup issues and perform disk maintenance with Disk Utility and fsck...
http://docs.info.apple.com/article.html?artnum=106214
Report outcome please.

I am moving to Switzerland and want to take my iMac with me. Where do I get a different power cable?

I am moving to Switzerland and will take my iMac with me. Where do I get a power cable for Swiss electricity?

Best to wait until you get there and pickup the correct power cord from the local Apple Store or Apple retailer, otherwise you will have to use an adapter with your cord.
WA-11A Travel Plug Adapter for Switzerland (Type J SEV 1011) [WA-11A] : Adaptelec.com, International Electrical Specialists

Wanted to buy MBP 15'' with already installed software...

Wanted to buy MBP 15'', and wonder if it's possible to order MBP at Apple store with already installed Parallel Desktop and Windows Xp Professional. Just wanted to have ready-to-use MBP. WinXp Professional - is essential for me.

From the Apple Store… no you can't. However, you might want to call them about contracting them to do it. The problem you have is that the Apple Store does not sell Windows licenses so you would need to provide it to them. Your best would be to find an Apple reseller thay'll do it for you as the Apple Store will not.

I'm using a late 2006 2.33GHz imac.I clean installed 10.6 from disc then updated to 10.7 from download.Now every time my computer goes into sleep it won't wake up.Anyone know how to cure this problem please??

I'm using a late 2006 2.33GHz imac.
I clean installed 10.6 from disc then updated to 10.7 from download.
Now every time my computer goes into sleep it won't wake up.
The only way it will restart is to pull the mains lead out of the imac, put it back and try until it will start.
This only happened after reinstalling. Only Apple OS was on the imac and so it must be an issue with the software I believe.....
Anyone know how to cure this problem please?
Thanks
paul

This isn't a fix, more a workaround I used when I had wake from sleep problems that lasted from some point in 10.6.x, through 10.7 and into 10.8 (got fixed for me in 10.8.2). It seems to be connected with Bluetooth failing to wake up properly:
System Preferences>Energy Saver and set 'computer sleep' to 'never'.

Re: Satellite U305-S7477 - issue with clean install from recovery disks

Im trying to do a clean OS install of Vista onto a new hard drive, the install runs correctly but at the end, instead of it requesting me to create a user id and password as the machine does at first boot up when new, it shows a login for administrator with a message that the administrator account has been disabled, and another to input a pre-existing user name and password, which I do not have since this is a clean install.
Does Toshiba want me to only run the recovery on top of a pre-existing OS install? That would be quite a limitation, and would prevent one from recovering their machine after a hard drive dies.
Any thoughts? I did look thru the docs for a default password, but if it's there I didn't find it.
Thanks in advance!

Hello
To be honest your issue is strange to me. The fact is, for operating system installation you can use either Microsoft installations DVD or Toshiba recovery DVD. In both cases when installation is almost done you must enter your username and password (optional). There is no difference at all.
I have done recovery installation many times under WXP and Vista. No difference at all. Username must be entered always and I didnt notice such issue as described in your posting.
So please try to install OS again and be careful with each installations step. All recovery installations images are tested and I cannot imagine Toshibas people can oversight something like this.

How to upgrade (with clean install) a OEL4 server to OL5 on a live system

My problem is that I cannot find any meaningful information on how to perform a OL upgrade on a live system with a running database.
The system is running OEL 4.9 (migrated from RHEL 4 to OEL) and I want to upgrade it to OL 5.7 (wanted to use 6.1 but that is not yet certified for 11.2)
I know that using Anaconda's upgrade is not supported so I guess I will have to use a clean install. (the system is full of legacy rpm's and old drivers that where needed in previous 4.x releases and dependencies that I wouldn't want to upgrade).
So I want to do a clean install of 5.7 on the server, but what is the process? There are 3 LVs running 1 for the OS (with partitions for /, /boot, /tmp, /usr, /var and /home )
1 for the Oracle software / data files and 1 for exports / archive logs and such.
If I do a clean install on the OS LV (after taking a backup of everything) will I be able to reuse the existing setup of Oracle software on the 2nd logical volume? create the oracle user with the same uid/gid, running root.sh, etc.. Will it start and be able to mount/open the database ? (I am assuming the need to rebuild the installation) There is also a home for 11.2 middleware web-tier utilities (for APEX).
I have been searching in vain for some guides / insight into what the correct procedures are for upgrading the OEL4 to OL5 (or OL6 if it gets certified in the next few months).
Any help appreciated.
Oli

My problem is that I cannot find any meaningful information on how to perform a OL upgrade on a live system with a running database.Firstly, it is good to know your system is running satisfactorily.
After taking a full backup (and checking that the backup is good!), you must shutdown the RDBMS instances.
1) Reboot from the distribution media.
2) Choose a full install; you do not want to upgrade.
3) Be very careful to click on the checkbox to "use custom setup" so that you will get a display of the current storage setup.
4) In the Anaconda Disk Druid screen, edit the displayed LVMs to use their old mount points.
5) Make absolutely certain that the checkbox to reformat the LVMs for your database setup are clear, not checked.
6) Do install the default RPM package selection; the OL distro is configured to install the necessary prerequisites for an RDBMS setup.
7) After the installation completes, be sure to install the "oracle-validated" RPM package to do the necessary tuning.
8) Add back all the user accounts.
9) Move on to bringing up the RDBMS.
Looks scary, and is, but can be done. Practice installing this way before doing it for real -- you do want to be familiar with each installation step and to realize where you are along the process.

Non-Apple browsers cause cascading system hang with clean install of Lion

It started with Google Chrome. After a few hours of use, Chrome would randomly lock up one renderer at a time until it was completely unresponsive. Console showed nothing conclusive in the logs, and would soon lock up itself. Logged-in Terminal windows could sometimes get as far as a "ps auxc", but would lock up during the command output, and new Terminal windows or tabs would never get past login. The SSH daemon would be dead in the water, preventing me from logging in remotely. Any existing SSH connections would hang on the first command. Activity Monitor would lock up the moment I tried to sample a process or interact with anything. Interacting with SystemUIServer (pulling down the menu for the clock or trying to do a Spotlight search) would cause SystemUIServer to hang. Same with the Dock. My mouse was like the Midas of software failure: everything I touched turned to hang. Eventually I'd be staring at a spinning beachball. After a few (five to ten) minutes, it might perform a couple queued events (opening a window, switching to another application) but would usually become wedged again immediately, forcing me to hard restart.
I then tried installing Firefox 5, and discovered that it causes the hang fairly reliably within the first ten seconds. Since I knew when it was about to happen, I managed to capture a few stack traces in Activity Monitor, but it was always different, and always somewhere in the kernel (usually file-system related: __getattrlist while scanning fonts one time, the open system call another).
Safari, on the other hand, works great.
I've tried performing a verification of my startup disk, which returns no errors, so although I'm not ruling out hardware failure at this point the problem started immediately after I upgraded to Lion, and persisted even after I wiped my hard drive completely and performed a clean install from the recovery partition. It also doesn't seem to be completely the fault of either Chrome or Firefox, since they're different browsers with different rendering engines using different system frameworks. They do both perform a lot of file I/O, so maybe that's a clue. Another possible lead is the seemingly random errors Console will spew out while the hang is occuring. Most recently I've gotten a screenful of '--ImageKit Error: updateGLTextureWithBitmapData: glPixelStorei returned an error : 506 ...', and before that it was 'Google Chrome Helper: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)', "kernel: IOSurface: buffer allocation size is zero". Console spew being what it is, though, I don't know if any of that is relevant.
I figure I would be seeing quite a lot of angry forum threads if Chrome and Firefox were completely unusable on other people's machines, so I'm guessing there's something specific to my configuration happening here. With a clean install, though, I'm not sure what it could be. Here are detailed system specs:
24" iMac (Early 2008 -- just out of AppleCare coverage, figures) , 2.8 GHz, 2GB RAM, running Lion build 11A511 (which should be the 10.7 release version).
I would be massively indebted to anyone who has experienced or heard about this issue before and can give me something else to try.

Zeroing the disk serves no purpose in this situation. It is a common misconception that this is required to map out bad blocks on the drive, but the fact is that 1) modern hard drives map out bad blocks as part of everyday operation, and 2) zeroing the drive involves simply writing zeros with no checks to see if the zero was written successfully, so it wouldn't know if a block was bad anyway.
It's possible the drive is starting to go bad, although then there should be some problems with SL as well. I would recommend repartitioning the drive with Disk Utility. Make sure it's got one partition, using the GUID partition map scheme, and format that partition as Mac OS Extended (Journaled). Repartitioning should get rid of any gremlins lurking on the disk, unless the physical disk itself is dying. And after repartitioning, install straight from the flash drive, as Shootist recommends, rather than installing SL first.
Hardware could be an issue. It's entirely possible for an older system to work fine on slightly faulty hardware while a newer system does not. Running Apple Hardware Test wouldn't be a bad idea.
Firmware updates wouldn't be a bad idea. However, note that my mid-2010 MBP with the same specs is running Lion just fine, and I've never installed any firmware updates. (Firmware updates scare me... if my machine is running just fine, I'm reluctant to risk installing new firmware. But that's probably just a bit of paranoia talking. )

AMD 5770 stuttering with clean install Mountain Lion

I am having issues with bad screen stuttering using an AMD Radeon HD5770 on my early 2008 3,1 Mac Pro running two 24" Apple Cinema Display in portrait mode. The screen stutter/shaking issue is very obvious when using animations like alternating between Spaces/Desktops.
This issue does not occur using the Mac Pro's original ATI Radeon HD 2600 XT.
I do not think the HD5770 graphics card is to blame because the issue does not occur when I boot into my legacy internal hard drive, which over the years I have updated from OS X 10.4 Tiger to Mountain Lion.
FYI- I had previously used an ATI Radeon HD3870 with that drive...is it possible there are old AMD drivers enabling the HD5770 to work?
The screen stutter issue only occurs when I have booted to a clean install of Mountain Lion on my OWC Mercury Accelsior PCIe SSD. Is it possible that booting onto the PCIe SSD is interfering with the HD5770? I LOVE this SSD card and really want to continue using it as my boot drive, so I'd like to figure out how to enable it to work with this graphics card.
Since Mountain Lion includes the HD5770 drivers, I am perplexed why a clean install would not work but the upgraded system does.
Since there are no drivers to install, I have reached an impasse with my clean install of OS X 10.8.
Any thoughts how to troubleshoot this?

Sorry to hijack the thread a little but I have an early 2008 Mac Pro with the HD5770 card and I'm thinking about the OWC Mercury Accelsior PCIe card. While I gather from your post that they both work together okay in your system, I'm wondering if you had any issues fitting things in. Any problems with the two in the same system?
Thanks,

HT4718 I want to sell my iMac with clean install

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