HT4847 I am currently using just 1GB of 25 GB available storage but still i have mail from iCloud " You have now exceeded your iCloud storage" any ideas way-thank you

I am currently using just 1GB of 25 GB available storage but still i have mail from iCloud " You have now exceeded your iCloud storage" any ideas way…thank you  

A number of people have received similar messages in error. However their email doesn't usually get blocked. If you have confirmed that it is indeed blocked by sending yourself a test message, you will need to contact Support.
If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee. You should insist that this is a problem they have caused and you shouldn't be charged.

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